AI Buyer Insights:

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

R1 RCM
Location
401 N Michigan Ave Ste 2700,
Chicago, 60611-4217, IL,
United States
Website
https://www.accretivehealth.com/
Phone
1 312-324-7820
Artw industry
Professional Services
Employee
Revenue

R1 RCM Technographics

R1 RCM Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by R1 RCM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3030 R1 RCM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that R1 RCM has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021, Akamai CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems R1 RCM is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing R1 RCM revenues, which have grown to $531.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for R1 RCM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

R1 RCM Tech Stack and Enterprise Applications

R1 RCM Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, R1 RCM implemented Cisco Webex Meetings for Audio Video and Web Conferencing by embedding Cisco Webex Meetings on its public website to support client and provider interactions. The implementation positions Cisco Webex Meetings as the primary web conferencing layer for scheduled and ad hoc virtual meetings, enabling browser and native app join flows and hosted meeting sessions across client engagement and internal collaboration scenarios. This configuration aligns with professional services requirements for synchronous communication between revenue cycle teams and external healthcare partners. The Cisco Webex Meetings deployment included standard conferencing capabilities such as scheduled meeting management, screen sharing, attendee controls, audio and video streaming, and recording to support both client-facing and internal communications. The website-embedded access model simplified meeting join workflows for external users and internal staff, centralizing meeting orchestration through the public site. Governance focused on meeting access controls, scheduling policies, and administrative controls aligned with corporate communications and client engagement workflows.
Collaboration Collaboration 2016 2016
R1 RCM Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Docusign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, R1 RCM implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment focuses on web based signature capture, enabling online execution of documents and client facing agreement flows through the website. DocuSign eSignature was configured to support embedded signing ceremonies, envelope management, template based document routing, authentication options, and audit trail capabilities typical of Digital Signing platforms. The implementation leverages DocuSign eSignature functionality for programmatic signature orchestration and template reuse to standardize document execution processes. Operational coverage centers on the public website and external signer population, positioning the solution to support customer engagement and document execution workflows. Governance appears to be managed through DocuSign account administration, with role based access control, template governance, and centralized envelope tracking guiding ongoing operations.
R1 RCM IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2018 2018
In 2018, R1 RCM deployed Akamai CDN to serve public-facing web content for its site at accretivehealth.com. The Akamai CDN Content Delivery Network was provisioned to deliver static assets and media from edge locations, aligning the Content Delivery Network with the company website as the primary dissemination layer. Configuration work focused on standard CDN controls, including origin server mapping, caching rules and time to live policies, cache invalidation workflows, and edge request routing. Akamai CDN was configured to support HTTP delivery optimizations and to centralize asset distribution, with the application name Akamai CDN appearing in web delivery configurations and DNS routing records. Operational responsibility sits with web operations and site release teams, with the deployment scoped to the public website rather than internal systems. Governance practices inferred from the deployment include change control for cache purges and coordination with content owners for release windows, ensuring the Content Delivery Network and website content rollout processes are synchronized.
R1 RCM CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at R1 RCM

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by R1 RCM Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from R1 RCM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the R1 RCM digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD R1 RCM Technographics
R1 RCM is a Professional Services organization based in United States, with around 3030 employees and annual revenues of $531.0 million.
R1 RCM operates a diverse technology stack with applications such as Cisco Webex Meetings, DocuSign eSignature and Akamai CDN, covering areas like Audio Video and Web Conferencing, Digital Signing and Content Delivery Network.
R1 RCM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Docusign and Akamai.
R1 RCM recently adopted applications including Proofpoint Email Security and Protection in 2022, DocuSign eSignature in 2021 and Cisco Secure Email (formerly Email Security Appliance) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of R1 RCM’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates R1 RCM’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete R1 RCM technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.