RAC
RAC House, Brockhurst Crescent,
Bescot, WS5 4QZ,
United Kingdom
Bescot, WS5 4QZ,
United Kingdom
44 33 3200-0999
Insurance
RAC Technographics
RAC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RAC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4035 RAC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RAC has purchased the following applications: Unit4 Business World for ERP Financial in 2012, Amris Applicant Tracking System for Applicant Tracking System in 2018, Unit4 PSA Suite for Professional Services Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RAC is running and its propensity to invest more and deepen its relationship with UNIT4 , PIXID , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RAC revenues, which have grown to $885.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RAC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RAC Tech Stack and Enterprise Applications
RAC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, RAC engaged a three month ERP Implementation Manager contract to deliver a major Agresso Upgrade using Unit4 Business World, classified as ERP Financial, as part of its Finance Separation programme from Aviva. The engagement was scoped to enable RAC finance teams to operate independently, with responsibilities that included creation and management of the implementation plan and coordination of internal and third party technical resources to define and deliver implementation prerequisites.
The upgrade work centered on Unit4 Business World configuration and cutover activities for ERP Financial capabilities typical of large finance deployments, including financial ledgers, transaction posting controls, reconciliation workflows, and the sequencing of data migration and configuration changes. The implementation manager coordinated technical tasks and multi-team activity during the upgrade weekend, orchestrating application versioning, data migration steps, and staged enablement of financial processing to limit disruption to finance operations.
Following go live the role acted as warranty support manager for a six week warranty period, triaging escalations and managing high priority incidents while supporting the project team. Governance and transition responsibilities encompassed managing escalation paths with technical teams and third party resources, resolving incidents and requests, and formally handing over remaining items into RAC BAU support to stabilize Unit4 Business World in ongoing finance operations.
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RAC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PIXID | Legacy | Amris Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, RAC deployed Amris Applicant Tracking System on its public careers website. The Amris Applicant Tracking System is serving as an Applicant Tracking System for RAC, centralizing candidate intake and recruitment workflow management within the companys HR and talent acquisition function.
The implementation consolidated web-based application capture from rac.co.uk with structured application forms and job posting management, leveraging standard Applicant Tracking System capabilities such as candidate profile consolidation, resume parsing, and status-driven workflow orchestration for screening and interview stages. Configuration work focused on career-site embedding and automated routing of inbound applications into the Amris application for recruiter processing.
Operational coverage centers on RACs UK recruitment teams and corporate hiring processes, with the Amris Applicant Tracking System handling requisition-to-application intake across corporate and field role recruitments. Governance was implemented through recruiter user roles, staged candidate statuses, and data handling controls to standardize screening and interview workflows, with HR talent acquisition retaining operational ownership of the system.
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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RAC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 PSA Suite | Professional Services Automation | ERP Services and Operations | Qgate | 2017 | 2017 |
In 2017, RAC implemented Unit4 PSA Suite with Qgate as the system integrator to address Professional Services Automation needs. The deployment focused on supporting project delivery and finance functions across the United Kingdom for an organization of approximately 4,035 employees and 885,000,000 in revenue, aligning project portfolio oversight with commercial billing processes.
Unit4 PSA Suite was configured to deliver core Professional Services Automation capabilities including project accounting, resource management, time and expense capture, billing and invoicing, and consolidated project reporting. Configuration work emphasized standardized project lifecycle workflows, role based access to project financials, and centralized cost and revenue tracking to improve visibility for delivery and finance teams.
Qgate led rollout governance and change activities, instituting intake and approval workflows, chargeability rules, and stakeholder training for project managers and finance users. The implementation aimed to maximise project impacts by standardizing controls and increasing transparency across project delivery and commercial operations, positioning Unit4 PSA Suite as the central system for professional services planning and execution.
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RAC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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RAC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2022 | 2022 |
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RAC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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RAC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2012 | 2012 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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RAC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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RAC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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RAC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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RAC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RAC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RAC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RAC IT executives and key decision makers. This section highlights RAC's latest recorded technology evaluations, including Access Dimensions for ERP Financial on 2025-01-23, Cisco Jabber for Audio Video and Web Conferencing on 2024-12-13, and Civica Tranman for Fleet Management on 2024-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RAC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RAC Technographics
RAC is a Insurance organization based in United Kingdom,
with around 4035 employees and annual revenues of $885.0 million.
RAC operates a diverse technology stack with applications such as
Unit4 Business World, Amris Applicant Tracking System and Unit4 PSA Suite,
covering areas like ERP Financial, Applicant Tracking System and Professional Services Automation.
RAC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4 and PIXID.
RAC recently adopted applications including
Access Learning in 2024, StormPBX in 2022 and Eploy Applicant Tracking System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RAC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RAC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RAC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.