Boston, 2210, MA,
United States
Radius Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Radius Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Radius Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radius Bank has purchased the following applications: AvidInvoice for AP Automation in 2019, DocuSign eSignature for Digital Signing in 2022, Hubspot CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radius Bank is running and its propensity to invest more and deepen its relationship with AvidXchange , DocuSign , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radius Bank revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radius Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| AvidXchange | Legacy | AvidInvoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Radius Bank deployed AvidInvoice to support AP Automation across its commercial banking services and sponsor bank relationships. The implementation aligns Radius Bank with AvidXchange’s broader accounts payable and invoicing platform footprint, which expanded after the acquisition of BankTEL Systems that added more than 2,000 bank customers using AvidXchange accounts payable and invoicing software.
AvidInvoice was configured to address core AP Automation workflows, including electronic invoice capture and processing, vendor invoicing, and automated payment orchestration. The deployment emphasized white label capability and invoicing automation, enabling Radius Bank to present vendor payment and invoice solutions that integrate with bank-facing commercial client workflows.
Operational coverage for the AvidInvoice deployment included Radius Bank’s sponsor bank functions for fintech clients and support for community bank customers, with explicit examples among AvidXchange’s client list such as Mansfield Bank and Hingham Institution for Savings. The narrative for the platform also notes that larger banks, including Fifth Third and KeyBank, brand AvidXchange products for their commercial client channels, which reflects how AvidInvoice is used in a bank-branded delivery model.
Governance and service delivery centered on AP and payments operations, treasury interfaces, and commercial client onboarding processes, consistent with AP Automation category practices. The vendor reports about 35 banks using its white label products, and the Radius Bank implementation sits within that bank-facing, white-labeled AP and invoicing ecosystem provided by AvidXchange.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Radius Bank implemented DocuSign eSignature as a Digital Signing solution embedded on its public website to capture electronic signatures for customer-facing document workflows. The DocuSign eSignature deployment is oriented around web-embedded signing flows and envelope management, providing standardized signature capture, document status tracking, and immutable audit trails as part of the DocuSign eSignature application. This implementation explicitly places the application at the website layer, enabling customers to complete signature transactions within online forms and document flows.
Operational coverage focuses on customer-facing channels for online consent and agreement capture, shifting signature collection from manual paper steps to electronic workflows delivered through the bank website. Governance for the deployment follows e-signature best practices with signer authentication controls, retention of signed records, and audit log generation managed through DocuSign eSignature, while integration points are limited to the web front-end where the signing widget is embedded. The Radius Bank DocuSign eSignature Digital Signing relationship documents the bank using the application to handle on-site customer signature capture and compliance-oriented recordkeeping.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016 Radius Bank implemented Hubspot CRM, instrumenting HubSpot on their website to capture inbound customer inquiries and site behavioral data. The implementation established Hubspot CRM as the bank's primary CRM for managing digital lead capture and contact lifecycle information within a small enterprise environment.
Configuration centered on contact and lead management, using Hubspot CRM capabilities for web forms, tracked page views, contact timelines, and basic deal pipeline tracking. The deployment included CRM-aligned workflows and lightweight automation for lead assignment, contact segmentation, and email nurturing consistent with HubSpot feature sets.
Operational coverage extended across marketing and sales functions at Radius Bank, with website-embedded HubSpot components feeding contact records into Hubspot CRM for follow up by front-line teams. Governance emphasized a centralized contact record model and staged rollout from public web capture to internal CRM use, aligning operational workflows for inbound lead handling and customer engagement.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM and Investor Relationship Management | Investment Management |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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