Radius Care Technographics
Radius Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Radius Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Radius Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radius Care has purchased the following applications: Datacom DataPay for Payroll in 2019, Microsoft 365 for Collaboration in 2022, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radius Care is running and its propensity to invest more and deepen its relationship with Datacom , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radius Care revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radius Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Radius Care Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datacom | Legacy | Datacom DataPay | Payroll | HCM | n/a | 2019 | 2019 |
In 2019, Radius Care implemented Datacom DataPay as its Payroll solution. The deployment used Datacom Payroll Services to process multiple payrolls across 22 sites, covering approximately 1,500 employees providing care for about 1,700 aged-care residents. The implementation supported short term assignment coverage to manage payroll during staff annual leave, ensuring continuity of pay processing. Datacom DataPay was used to centralize core Payroll and HR pay processing functions for Radius Care's regional aged care operations.
Configuration and operational focus emphasized multi payroll processing, employee master data management, leave management, pay calculations and payslip distribution, consistent with the Payroll category capabilities. Operational scope spanned payroll, HR and finance teams collaborating with Datacom Payroll Services to coordinate centralized pay runs while retaining site level employee records. Governance arrangements included role based access for payroll operators and documented short term coverage processes to sustain operations during absences. The engagement was described as highly professional and personally rewarding by staff who worked with the system and supported ongoing payroll operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Radius Care implemented Microsoft 365 as its Collaboration platform. The deployment is visible on the Radius Care public website, indicating Microsoft 365 is provisioned for corporate communications and content surfaced externally, and the implementation aligns with the company profile as a New Zealand healthcare provider with approximately 200 employees.
Microsoft 365 is described in configuration terms consistent with Collaboration category capabilities, including email and calendaring, document collaboration, team chat and cloud file storage. Governance and administration appear organized around centralized account and access controls typical for Microsoft 365, enabling managed mailboxes, SharePoint sites, Teams workspaces and OneDrive storage to support administrative and care coordination workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Radius Care implemented Hotjar on its public website to strengthen Customer Experience for online patient and family engagement. Radius Care deployed Hotjar as the primary web behavior and feedback layer, positioning the application to capture qualitative and quantitative signals from site visitors.
The Hotjar implementation was configured to capture session recordings, heatmaps, conversion funnels, and on-site feedback, aligning with common Customer Experience capabilities for web analytics and qualitative insight. Configuration focused on instrumentation across service pages, facility listings, and contact forms to surface usability issues and user intent.
Deployment used a client side tracking snippet embedded in the Radius Care website codebase to enable recordings and aggregated heatmap generation. Operational ownership for Hotjar sits with web and marketing teams, supporting content optimization, user journey analysis, and digital engagement workflows.
Governance included privacy controls and recording exclusions for pages likely to capture personal health information, along with role based access controls for session data to reflect healthcare data sensitivity. The rollout was phased by page type and the Hotjar application remains an insight layer feeding iterative site changes and content prioritization.
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Radius Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Radius Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||