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Rail Delivery Group

2nd Floor, 200 Aldersgate Street,
London, EC1A 4HD,
United Kingdom

https://www.raildeliverygroup.com/

44 20 7841-8000

Transportation

Rail Delivery Group Technographics

Rail Delivery Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Rail Delivery Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Rail Delivery Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Rail Delivery Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Content Guru storm WFM for Workforce Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Rail Delivery Group is running and its propensity to invest more and deepen its relationship with Oracle , Content Guru , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Rail Delivery Group revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rail Delivery Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Rail Delivery Group Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Oracle	Legacy	Oracle NetSuite ERP	ERP Financial	ERP Financial Management	n/a	2015	2015

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Content Guru	Legacy	Content Guru storm WFM	Workforce Management	HCM	n/a	2020	2020	In 2020, Rail Delivery Group deployed Content Guru storm WFM to enable rapid home working and to absorb extreme contact centre demand spikes reported at up to 13x during the COVID-19 period in the United Kingdom. The implementation leveraged Content Guru's storm contact centre platform capabilities to restore agent availability within hours, sustaining customer operations and keeping contact centre agents on air under acute surge conditions. Scope centered on contact centre workforce resilience and operational continuity across Rail Delivery Group's customer service function. Content Guru storm WFM was used to deliver Workforce Management and workforce optimization capabilities, inferred from the vendor customer story describing WFO and WFM functionality. Configuration and operational use focused on cloud hosted orchestration of scheduling, forecasting, real time adherence and rapid shift reallocation to provision remote agent capacity, with agent state management and automated rostering used to respond to demand volatility. Governance adjustments emphasized incident surge procedures and updated scheduling workflows to support home working and fast turnaround for agent provisioning, aligning contact centre scheduling and monitoring to resilience operations.

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Cisco Systems	Legacy	Cisco Webex Meetings	Audio Video and Web Conferencing	Collaboration	n/a	2019	2019

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Digital Signing	Content Management		2021	2021
			Web Content Management	Content Management		2015	2015

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Call Center	CRM		2016	2017
			PR and Media Communication	CRM		2021	2021

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			IT Service Management	ITSM		2021	2021
			IT Service Management	ITSM		2018	2018
			Remote Monitoring and Management	ITSM		2020	2020

PLM and Engineering

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Quality Management	PLM and Engineering		2022	2022

TRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Governance, Risk and Compliance	TRM		2018	2018
			Governance, Risk and Compliance	TRM		2018	2018

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2014	2014
			Application Hosting and Computing Services	IaaS		2015	2015

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Secure Email Gateways (SEGs)	CyberSecurity		2017	2017
			Secure Sockets Layer (SSL)	CyberSecurity		2017	2017

Internet of Things

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			IoT Platform	Internet of Things		2022	2022

IT Decision Makers and Key Stakeholders at Rail Delivery Group

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Rail Delivery Group Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Rail Delivery Group Technographics

Rail Delivery Group is a Transportation organization based in United Kingdom, with around 250 employees and annual revenues of $60.0 million.

Rail Delivery Group operates a diverse technology stack with applications such as Oracle NetSuite ERP, Content Guru storm WFM and Cisco Webex Meetings, covering areas like ERP Financial, Workforce Management and Audio Video and Web Conferencing.

Rail Delivery Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Content Guru and Cisco Systems.

Rail Delivery Group recently adopted applications including Content Guru storm QM in 2022, Content Guru IoT in 2022 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Rail Delivery Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Rail Delivery Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Rail Delivery Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.