Rail Delivery Group
2nd Floor, 200 Aldersgate Street,
London, EC1A 4HD,
United Kingdom
London, EC1A 4HD,
United Kingdom
44 20 7841-8000
Transportation
Rail Delivery Group Technographics
Rail Delivery Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rail Delivery Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Rail Delivery Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rail Delivery Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Content Guru storm WFM for Workforce Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rail Delivery Group is running and its propensity to invest more and deepen its relationship with Oracle , Content Guru , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rail Delivery Group revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rail Delivery Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rail Delivery Group Tech Stack and Enterprise Applications
Rail Delivery Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Rail Delivery Group implemented Oracle NetSuite ERP to centralize core finance operations under the ERP Financial category. The rollout focused on strengthening accounts payable and procurement workflows while embedding new transactional controls across the wider business.
Configuration work centered on Oracle NetSuite ERP core financials, with implementation of accounts payable automation, invoice processing workflows, and purchase to pay P2P capabilities consistent with ERP Financial functionality. The program included development and roll out of transactional policies to standardize approvals, supplier onboarding rules, and payment timing, and the establishment of a virtual service desk to handle operational queries and incident routing.
Operational coverage targeted finance and procurement functions and extended support to business users through training and post implementation assistance. The project team supported NetSuite cutover activities and provided ongoing post go live support and training to embed new processes and policy governance.
Explicit outcomes from the engagement included improvement to accounts payable processes leading to better supplier payments, and improvement of procurement processes in preparation for NetSuite. The implementation also delivered new transactional policy governance and a virtual service desk model, with the NetSuite project team providing post implementation support and user training.
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Rail Delivery Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Content Guru | Legacy | Content Guru storm WFM | Workforce Management | HCM | n/a | 2020 | 2020 |
In 2020, Rail Delivery Group deployed Content Guru storm WFM to enable rapid home working and to absorb extreme contact centre demand spikes reported at up to 13x during the COVID-19 period in the United Kingdom. The implementation leveraged Content Guru's storm contact centre platform capabilities to restore agent availability within hours, sustaining customer operations and keeping contact centre agents on air under acute surge conditions. Scope centered on contact centre workforce resilience and operational continuity across Rail Delivery Group's customer service function.
Content Guru storm WFM was used to deliver Workforce Management and workforce optimization capabilities, inferred from the vendor customer story describing WFO and WFM functionality. Configuration and operational use focused on cloud hosted orchestration of scheduling, forecasting, real time adherence and rapid shift reallocation to provision remote agent capacity, with agent state management and automated rostering used to respond to demand volatility. Governance adjustments emphasized incident surge procedures and updated scheduling workflows to support home working and fast turnaround for agent provisioning, aligning contact centre scheduling and monitoring to resilience operations.
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Rail Delivery Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Rail Delivery Group implemented Cisco Webex Meetings on its public website to provide a browser-accessible conferencing layer. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution, delivered via web entry points and native Webex clients to enable real-time audio and video sessions from the site.
The implementation focuses on standard conference capabilities including multi-party video, VoIP audio, screen sharing, meeting controls, and session recording, with configuration applied to support both internal collaboration and external stakeholder meetings. Administrative governance is centered on centralized account and meeting policy controls, role-based participant management, and web-embedded access flows, aligning the Rail Delivery Group Cisco Webex Meetings deployment with typical Audio Video and Web Conferencing operational practices.
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Rail Delivery Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Rail Delivery Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2017 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Rail Delivery Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Rail Delivery Group PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Quality Management | PLM and Engineering |
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2022 | 2022 |
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Rail Delivery Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Rail Delivery Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Rail Delivery Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Rail Delivery Group Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Rail Delivery Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rail Delivery Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rail Delivery Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rail Delivery Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Rail Delivery Group Technographics
Rail Delivery Group is a Transportation organization based in United Kingdom,
with around 250 employees and annual revenues of $60.0 million.
Rail Delivery Group operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Content Guru storm WFM and Cisco Webex Meetings,
covering areas like ERP Financial, Workforce Management and Audio Video and Web Conferencing.
Rail Delivery Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Content Guru and Cisco Systems.
Rail Delivery Group recently adopted applications including
Content Guru storm QM in 2022, Content Guru IoT in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rail Delivery Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rail Delivery Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rail Delivery Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.