Plano, 75024, TX,
United States
Raising Cane's Restaurants Technographics
Raising Cane's Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raising Cane's Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Raising Cane's Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raising Cane's Restaurants has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2009, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Fishbowl GRM for Guest Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raising Cane's Restaurants is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raising Cane's Restaurants revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raising Cane's Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Founded by Todd Graves in 1996 in Baton Rouge, La., RAISING CANE'S CHICKEN FINGERS has over 380 restaurants in 24 states, with new restaurants under construction. The company has ONE LOVE®—quality chicken finger meals—and is continually recognized for its unique business model and customer satisfaction. RAISING CANE'S® vision is to have restaurants all over the world and be the brand for quality chicken finger meals, a great crew, cool culture, and active community involvement.
Raising Cane's Restaurants Tech Stack and Enterprise Applications
Raising Cane's Restaurants ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Raising Cane's Restaurants deployed Microsoft Dynamics GP as its ERP Financial system. The implementation positioned Microsoft Dynamics GP as the primary back office application for corporate accounting, supporting the accounting department and the corporate Controller. The system was used to drive month end and year end close activities and to centralize responses to year end external audit and ongoing audit requests, aligning application usage with the accounting organization’s operational responsibilities.
Configuration emphasized core financial capabilities common to ERP Financial implementations, including general ledger posting, accounts payable processing, accounts receivable management, and structured close workflows. Monthly financial reporting was produced using Great Plains software together with FRx Reporting, with Microsoft Dynamics GP handling transactional posting, period close sequencing, and report generation for statutory and management reporting. The deployment supported the accounting team’s recurring close and reporting cadence rather than restaurant point of sale functions.
Governance centered on the corporate Controller and accounting supervisors who managed close procedures, audit request fulfillment, and monthly reporting processes through Microsoft Dynamics GP. Operational ownership remained within corporate finance, where system-driven workflows and report distribution were integrated into existing accounting roles and supervisory oversight. Microsoft Dynamics GP served as the authoritative financial record for the corporate accounting function.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2018 | 2018 |
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Raising Cane's Restaurants HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Raising Cane's Restaurants implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System on its public careers site. The deployment embedded the iCIMS Recruit Applicant Tracking System into the corporate career portal to capture web-originating job applications and manage candidate flows. The implementation supports hiring across restaurant hourly roles and corporate functions, aligning online job postings with centralized requisition tracking and candidate routing.
Configuration emphasized core applicant tracking capabilities, including job posting publication, candidate profile creation, resume parsing, configurable application status workflows, and hiring manager access controls. Integrations are explicitly centered on the careers site integration via the iCIMS-hosted job portal at https://hourlyjobs-raisingcanes.icims.com, providing a direct intake channel into recruiter queues and standardized review workflows. Governance established centralized recruiter and hiring manager processes to standardize requisition approvals, candidate screening stages, and interviewer assignments across U.S. restaurant operations and corporate HR.
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Core HR | HCM |
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2016 | 2016 |
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HR Compliance | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2020 | 2020 |
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Raising Cane's Restaurants ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fishbowl Inventory | Legacy | Fishbowl GRM | Guest Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Raising Cane's Restaurants implemented Fishbowl GRM for Guest Management to capture first party guest data and support CRM and marketing activities across the United States. This adoption is inferred from Fishbowl product listings that display Raising Cane's among customer logos rather than from a named case study, and the deployment is oriented toward targeted email, SMS and loyalty campaigns to drive repeat visits and lifetime value.
The Fishbowl GRM implementation is configured to create and consolidate guest profiles, enable audience segmentation, and orchestrate campaign execution for email and SMS channels. Functional capabilities emphasized in the deployment include profile enrichment, segmentation and campaign orchestration, with loyalty campaign workflows configured to deliver targeted offers and retention outreach.
Operational scope centers on corporate marketing and loyalty teams supporting U.S. restaurants, using Fishbowl GRM as the system of record for first party guest data and campaign audiences. The solution provisions channel execution for email and SMS messaging and maintains consolidated guest records to support loyalty communications and targeted marketing programs.
Governance and process changes associated with the rollout include establishing consent capture and data privacy controls, defining campaign suppression and frequency rules, and formalizing owner ship for audience segmentation and campaign approval within marketing and loyalty operations. The implementation narrative for Fishbowl GRM in this context stays focused on Guest Management capabilities and CRM marketing workflows rather than on specific integration partners or implementation vendors.
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Raising Cane's Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Raising Cane's Restaurants Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Raising Cane's Restaurants SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Raising Cane's Restaurants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Raising Cane's Restaurants PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Raising Cane's Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Raising Cane's Restaurants CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Raising Cane's Restaurants
Apps Being Evaluated by Raising Cane's Restaurants Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-26 | Raising Cane's Restaurants | Evaluated | Workday | Workday Student | Student Information | ERP Services and Operations |