Raleigh, 27612, NC,
United States
Raleigh Orthopaedic Technographics
Raleigh Orthopaedic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raleigh Orthopaedic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Raleigh Orthopaedic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raleigh Orthopaedic has purchased the following applications: SIS AmkaiCharts EMR for Electronic Health Record in 2018, Athelas Ambient AI for Chatbots and Conversational AI in 2023, Lotame DMP for Data Management Platform in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raleigh Orthopaedic is running and its propensity to invest more and deepen its relationship with Surgical Information Systems (SIS) , Athelas , Lotame or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raleigh Orthopaedic revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raleigh Orthopaedic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Raleigh Orthopaedic Tech Stack and Enterprise Applications
Raleigh Orthopaedic ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Surgical Information Systems (SIS) | Legacy | SIS AmkaiCharts EMR | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Raleigh Orthopaedic Clinic implemented SIS AmkaiCharts EMR, deploying SIS AmkaiCharts EMR as its Electronic Health Record within a high volume ambulatory surgery center environment. The deployment centered on front desk registration and perioperative intake workflows to support same day surgical throughput and patient scheduling.
The implementation used AmkaiOffice and AmkaiCharts software to operationalize core patient intake and documentation capabilities, including scanning patient driver’s licenses and insurance cards, updating demographics, adding payments to a daily ledger batch, completing electronic HIPPA privacy and Admission Consent forms, and loading History and Physical forms. Scheduling functionality was configured to manage surgical case bookings and coordinate perioperative registration tasks across clinical and administrative users.
Integrations were explicitly used to retrieve posting and administrative information, the team utilized SRS and GE Centricity software to pull posting details and to research missing demographics, insurance, and authorization information. Operational coverage spanned registration, scheduling, preoperative clinical staff, and revenue posting teams within the surgery center.
Governance and workflow changes focused on document capture and electronic consent orchestration, with standardized processes for scanning identification and insurance, capturing consent and HIPPA privacy electronically, and batching payments into the daily ledger. These structured workflows centralized patient intake tasks in AmkaiOffice and AmkaiCharts, aligning registration, scheduling, and billing touchpoints around the Electronic Health Record.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Revenue Cycle Management | ERP Services and Operations |
|
2018 | 2018 |
|
Raleigh Orthopaedic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Athelas | Legacy | Athelas Ambient AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Raleigh Orthopaedic deployed Athelas Ambient AI as part of a Chatbots and Conversational AI implementation across its clinical and revenue operations. Raleigh Orthopaedic selected the Athelas suite including Athelas Air EHR, Athelas Ambient AI, and RCM to unify patient intake, documentation, and revenue cycle workflows for more than 140 providers on a single integrated system.
The implementation configured Athelas Ambient AI to perform authorization-focused denial review, automated sorting of partially denied claims, and Ambient AI scribing for clinical documentation. Functional modules implemented included AI-powered authorization denial review, ambient scribing to accelerate documentation quality, and RCM automation for payment posting and claim monitoring, driven by in-platform automation rates and real-time claim performance insights.
Operational integration consolidated clinical care and billing onto the Athelas platform, connecting therapy services, scheduling, documentation, and revenue cycle management in one environment. The deployment impacted clinical staff, therapy services, and the billing team, reducing manual handoffs and surfacing denial trends and automation metrics directly within the EHR and RCM workflows.
Governance and rollout occurred over weeks, with the AI tool trained and put into production to review and sort authorization-related claim denials. Reported outcomes from the deployment include an AI authorization denial review accuracy of 81.1%, an 81.5% reduction in pending site-related work items in a single week, and a 15.3% increase in weekly revenue posted, reflecting faster payment posting and reduced manual intervention by the billing team.
|
Raleigh Orthopaedic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lotame | Legacy | Lotame DMP | Data Management Platform | CRM | n/a | 2015 | 2015 |
In 2015, Raleigh Orthopaedic Clinic implemented Lotame DMP on their website. The deployment uses Lotame DMP as a Data Management Platform to centralize web-derived audience signals, capturing cookie and device level interactions to build persistent audience profiles for digital engagement. This implementation is explicitly focused on site-level data collection and audience orchestration via the Lotame DMP footprint embedded in the clinic website.
Configuration work concentrated on audience segmentation, behavioral profiling, and cohort creation within Lotame DMP, leveraging tag-based collection and cross-session identification to support refined audience modeling. The Lotame DMP implementation emphasized an audience taxonomy and segment definitions to enable consistent use of cohorts across marketing and analytics workflows on the site.
Operational coverage is website centric and supports the clinic digital marketing and analytics functions, aligning audience segments with patient outreach and engagement activities. Governance centered on tag governance and ongoing taxonomy maintenance, with responsibility assigned to digital marketing and analytics teams to sustain segment consistency and data hygiene.
|
Raleigh Orthopaedic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Raleigh Orthopaedic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Raleigh Orthopaedic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Raleigh Orthopaedic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||