Liverpool, 13088, NY,
United States
Raymours Furniture Technographics
Raymours Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raymours Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Raymours Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raymours Furniture has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, ADP Enterprise HR for Core HR in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raymours Furniture is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raymours Furniture revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raymours Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Raymours Furniture Tech Stack and Enterprise Applications
Raymours Furniture ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Raymour & Flanigan implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core finance and operational workflows across its retail footprint. The deployment targeted a single cloud business system approach to support more than 140 retail locations and roughly 7,000 employees, positioning Oracle NetSuite ERP to provide centralized financial control and operational scalability for the retailer.
The implementation focused on automating and streamlining financial processes, inventory management, and customer service management, reflecting NetSuite’s user friendly, flexible, and complete suite of applications. Configuration emphasized consolidated ledgers, automated order-to-cash and procure-to-pay flows, and inventory orchestration to reduce manual processes and improve transactional efficiency.
Raymour & Flanigan integrated data from across different business functions into Oracle NetSuite ERP to enable a 360-degree customer view for retail associates and to deliver real time insights into sales, inventory, and customer interactions. The integration approach centered on shared master data and unified transaction records so store associates and corporate teams could access consistent customer and inventory information for timely, informed service.
Governance and process restructuring accompanied the ERP Financial rollout, with centralized system ownership, standardized workflows across store operations and corporate finance, and an emphasis on reducing manual work to free associates to focus on customer engagement. The company articulated outcomes including increased efficiency, improved real time visibility, and the ability to adapt operations to changing retail demands, enabled by Oracle NetSuite ERP as a scalable, centralized business system.
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Raymours Furniture HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Raymour & Flanigan implemented ADP Enterprise HR. ADP Enterprise HR was adopted as the Core HR platform to centralize benefits administration and leave of absence workflows across its employee population in New York, New Jersey, Pennsylvania, and Delaware.
The implementation focused on Core HR capabilities for benefits administration, leave of absence management, absence tracking, and operational reporting. Configurations included documented LOA workflows, capture and storage of medical documentation, calculation of benefit protection periods, and automated generation of monthly benefit premium invoices for associates on leave.
ADP Enterprise HR operated alongside EV6 for transactional documentation and reporting, with explicit operational handoffs to payroll and finance teams for premium processing and weekly payroll deductions. The platform supported outbound information flows to short and long term disability carriers and served as the authoritative record for communications, payments, and reporting related to leave and benefits.
Governance and process changes centered on centralized confidentiality controls for medical records, role-based responsibility for leave approvals, and structured collaboration between Benefits, Payroll, Finance, and HR People and Engagement partners. Operational practice documented by internal administrators included managing approximately 250 plus associates on LOA concurrently, issuing invoices, processing payments through ADP, and producing repeatable reports to validate associate status and deduction accuracy.
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Raymours Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Raymours Furniture implemented Cisco Webex Meetings. The deployment leverages Cisco Webex Meetings within the Audio Video and Web Conferencing category and is surfaced on the company website, indicating a web-embedded conferencing capability for online engagement.
Raymours configured Cisco Webex Meetings to provide core meeting functionality including real time video conferencing, screen sharing, participant controls, and meeting recording, aligning with standard Audio Video and Web Conferencing capabilities. The full Cisco Webex Meetings application is used to orchestrate synchronous sessions, host virtual customer or vendor interactions, and support internal collaboration workflows.
Operationally the Webex Meetings instance is visible on the public website and is positioned to support both customer facing web interactions and internal collaboration across store and corporate teams. Deployment scope reflects a retailer scale environment with centralized application provisioning and web embedding to reach external site visitors and distributed employees.
Governance focuses on meeting administration, user access controls, and scheduling workflows consistent with enterprise conferencing management, with Cisco Webex Meetings serving as the primary audio video conferencing tool. Configuration emphasizes standard conferencing controls and recording management to support corporate communications and customer engagement needs.
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Collaboration | Collaboration |
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2018 | 2018 |
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Raymours Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Raymours Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Raymours Furniture SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2021 | 2021 |
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Raymours Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Raymours Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Raymours Furniture PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Raymours Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Raymours Furniture CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Raymours Furniture
Apps Being Evaluated by Raymours Furniture Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||