RBA Consulting
294 Grove Lane East Suite 100,
Wayzata, 55391, MN,
United States
Wayzata, 55391, MN,
United States
1 952-404-2676
Professional Services
RBA Consulting Technographics
RBA Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RBA Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 RBA Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
RBA Consulting has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2021, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RBA Consulting is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RBA Consulting revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RBA Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RBA Consulting Tech Stack and Enterprise Applications
RBA Consulting HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, RBA Consulting implemented UKG Pro Recruiting (ex UltiPro Recruiting). The deployment aligns with the Recruiting,Applicant Tracking System category and is surfaced through RBA Consulting's public careers site as the primary applicant intake channel.
The implementation focuses on standard applicant tracking capabilities, including job requisition management, configurable candidate pipelines, resume parsing and application capture, interview scheduling workflows, and offer management. UKG Pro Recruiting (ex UltiPro Recruiting) was configured to support recruiter and hiring manager role separation, automated candidate communications, and template driven requisition and approval workflows.
The architecture is implemented as a cloud delivered recruiting application with the career site integration used for external candidate capture and application submission. Operational coverage centers on Talent Acquisition and HR functional processes within the professional services firm, with the system providing centralized candidate record handling and recruiter workflow orchestration.
Governance emphasis during rollout included configuration of hiring approvals, candidate data retention controls, and role based access for recruiters and hiring managers, alongside career site content updates and user training for hiring teams. The implementation narrative reflects an ATS centric deployment of UKG Pro Recruiting (ex UltiPro Recruiting) embedded into RBA Consulting hiring operations.
|
RBA Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, RBA Consulting implemented Microsoft 365 as its core Collaboration platform. The deployment established Microsoft 365 for enterprise email, document collaboration, and team communication across the 300 employee professional services firm in the United States.
The implementation centered on Microsoft 365 services including Exchange Online for messaging, SharePoint Online for intranet and document repositories, Microsoft Teams for synchronous collaboration, and OneDrive for personal file storage. Tenant configuration used cloud hosted SaaS architecture under a single Microsoft 365 tenant with centralized identity and access management aligned to the Microsoft identity platform. Configuration work emphasized role based access, document libraries, and collaboration policies consistent with the Collaboration category.
Microsoft 365 is referenced on RBA Consulting's public website, reflecting visible adoption of the Microsoft 365 stack for corporate communications and employee collaboration. Operational coverage included core business functions such as consulting project teams, marketing, and corporate operations, supporting internal collaboration and document management. No external third party integrations are documented in the source.
Governance and administration are consistent with tenant level administration, centralized licensing, and policy enforcement through the Microsoft 365 admin center and compliance controls. The rollout approach aligned with enterprise wide provisioning to support consulting workflows and secure document sharing. Ongoing operational activities likely include user lifecycle management and admin led policy updates to sustain Collaboration use cases.
|
RBA Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, RBA Consulting implemented Zendesk Service to centralize customer inquiries routed from its public website, deploying the application as the primary Customer Support channel. The deployment focused on embedding Zendesk Service on the company website to capture web submissions and drive ticket creation for the firm s client facing support workflow.
Configuration emphasized core Customer Support capabilities, including ticketing workflow configuration, a web support widget and web based ticket submission forms, agent workspaces for triage, and cataloging of common issues into a self service knowledge base. Standard category aligned automations such as routing rules, priority tagging and SLA oriented incident handling were applied to align front line support with internal service processes.
Operational coverage centered on the customer service function, with Zendesk Service handling inbound website inquiries and routing them to designated support agents within RBA Consulting. Governance included role based agent access, predefined support workflows and ongoing refinement of ticketing rules to match consulting engagement patterns, with all user interactions instrumented through the Zendesk Service instance embedded on their website.
|
RBA Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at RBA Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RBA Consulting Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RBA Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RBA Consulting digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RBA Consulting Technographics
RBA Consulting is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
RBA Consulting operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Microsoft 365 and Zendesk Service,
covering areas like Recruiting, Applicant Tracking System, Collaboration and Customer Support.
RBA Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Zendesk.
RBA Consulting recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2021, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RBA Consulting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RBA Consulting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RBA Consulting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.