Rickmansworth, WD3 9YS,
United Kingdom
RCI Bank and Services Technographics
RCI Bank and Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RCI Bank and Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 RCI Bank and Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RCI Bank and Services has purchased the following applications: Generix E-Invoicing for AP Automation in 2020, R3 Corda Blockchain Platform for Blockchain Platform in 2018, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RCI Bank and Services is running and its propensity to invest more and deepen its relationship with Generix Group , SAP , R3 Corda or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RCI Bank and Services revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RCI Bank and Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RCI Bank and Services Tech Stack and Enterprise Applications
RCI Bank and Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Generix Group | Legacy | Generix E-Invoicing | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020, RCI Bank and Services implemented Generix E-Invoicing as an AP Automation solution for finance and accounts payable in Portugal. The deployment used Generix Invoice Services delivered as a Generix SaaS solution to comply with public administration e invoicing rules and to digitize supplier and customer invoice exchange.
The implementation delivered explicit EDI CIUS-PT processing and certified PDF invoice handling, and centralized invoice intake, validation, routing and archival for accounts payable workflows. Generix E-Invoicing was configured to support automated invoice capture, structured EDI exchange and customer self service capabilities consistent with AP Automation functional workflows.
Operational coverage included IT, Accounting and Customer Experience teams in Portugal, with the solution integrated to public administration e invoicing channels via EDI CIUS-PT and to certified PDF invoice formats. The architecture was provisioned as a SaaS service, positioning transaction processing and document exchange in Generix hosted infrastructure while operational ownership remained with RCI Bank and Services teams.
Governance was oriented around finance and customer experience process redesign to support digital supplier and customer invoice exchange, and to enable customer self service for invoice queries. The deployment delivered stated outcomes of compliance with public administration e invoicing rules and an average approximately 95% reduction in per document processing costs, alongside improved customer self service.
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Expense Management | ERP |
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2016 | 2016 |
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RCI Bank and Services Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, RCI Bank and Services trialed the R3 Corda Blockchain Platform as a customer knowledge-focused blockchain solution. The engagement used R3 Corda Blockchain Platform within the Blockchain Platform category to pilot cross-organization KYC capabilities with a consortium that included 26 French companies and five banks.
The implementation concentrated on identity and attestations modules, including shared customer identity records, consent management, and smart contract-driven KYC attestations. Configuration emphasized permissioned ledger models and node-level access controls consistent with a permissioned Blockchain Platform deployment.
Operationally the pilot integrated with inbound customer onboarding and KYC workflows, and was exercised across participating corporate and banking nodes to validate cross-institutional attestations and record reconciliation. The scope was a consortium pilot structure, with RCI Bank and Services operating a participant node alongside other corporate and bank participants.
Governance workstreams focused on data stewardship, role-based access controls, and process changes to support shared attestations and automated verification flows. The consortium pilot was completed, demonstrating an operational proof point for RCI Bank and Services using the R3 Corda Blockchain Platform to orchestrate KYC-related workflow and governance across multiple institutions.
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RCI Bank and Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, RCI Bank and Services deployed Salesforce Sales Cloud. RCI Bank and Services uses Salesforce Sales Cloud for Sales Automation,CRM,Sales Engagement on their website to centralize inbound lead capture and sales activity for its UK sales organization.
The deployment of Salesforce Sales Cloud concentrated on core Sales Cloud capabilities, including lead and opportunity management, contact and account records, activity and task tracking, and configurable sales pipeline stages to support structured opportunity lifecycles. Configuration work emphasized web to lead capture and mapping from the corporate website into account and contact records, role-based profiles and permission sets, validation rules and record types to enforce sales process governance, and dashboard reporting for pipeline visibility. The rollout focused on the commercial sales and account management functions within the bank, with governance centered on data quality controls, process alignment across sales teams, and sales engagement features such as sequencing of tasks and activity capture to support repeatable sales workflows.
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RCI Bank and Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RCI Bank and Services
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Apps Being Evaluated by RCI Bank and Services Executives
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