RCL Foods
Ten The Boulevard Westway Office Park Westville,
Durban, 3629,
South Africa
Durban, 3629,
South Africa
27 31 242 8600
Consumer Packaged Goods
RCL Foods Technographics
RCL Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RCL Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20111 RCL Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RCL Foods has purchased the following applications: Pragma Asset Health Management for Asset Performance Management in 2019, Zoom for Audio Video and Web Conferencing in 2021, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RCL Foods is running and its propensity to invest more and deepen its relationship with Pragma , Zoom Video Communications , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RCL Foods revenues, which have grown to $2.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RCL Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RCL Foods Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pragma | Legacy | Pragma Asset Health Management | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, RCL Foods implemented Pragma Asset Health Management to centralize maintenance and engineering activities at its Feed Mill Plant. Pragma Asset Health Management was provisioned as the enterprise Asset Performance Management application supporting maintenance, engineering and project management functions for the site.
The deployment focused on CMMS capabilities, including configured maintenance plans, maintainable item registers, task list management, scheduled frequencies and statutory inspection scheduling. The implementation included structured task list reviews, plan review workflows and root cause failure analysis workflows to capture corrective actions and register completion activities in the system.
Pragma Asset Health Management is used as the CMMS On key system to control work execution across mechanical, electrical and boilermaker workshops and to manage engineering stores and contractor activity on site. Operational coverage spans Maintenance, Engineering and Project Management, with explicit operational support for production troubleshooting and SHEQ related matters.
Governance was formalized through recurring plan review processes and three yearly statutory inspection workflows, with the system driving action generation and closure tracking. The configuration reinforced documented maintenance frequencies, facilitated failure analysis and provided a single operational record for engineering, stores and contractor management.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, RCL Foods implemented Zoom as its Audio Video and Web Conferencing solution, embedding Zoom functionality directly on the corporate website to support public facing sessions and corporate communications. RCL Foods implemented Zoom to provide browser based participation and externally accessible meeting links, with Zoom used on rclfoods.com for customer and stakeholder engagement as part of the company public web presence.
The deployment leverages core Audio Video and Web Conferencing capabilities typical of Zoom, including web embedded meetings and webinar functionality, browser joining, real time audio and video, screen sharing, and cloud recording. Configuration appears focused on web embed settings and platform account controls to enable externally accessible sessions from the corporate site, while preserving the native Zoom meeting and webinar feature set.
Operational control is exercised through Zoom account and web embed configurations, aligning the application with corporate communications and external engagement processes rather than being limited to internal collaboration. Zoom is positioned to serve RCL Foods corporate communications and customer engagement workflows, with administrative governance managed via the platform and website configuration rather than through third party integrators.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022 RCL Foods implemented Salesforce Sales Cloud as a Sales Automation,CRM,Sales Engagement solution and exposed core capture points through its corporate website. The deployment positions Salesforce Sales Cloud as the primary system for sales and commercial engagement, centralizing lead intake sourced directly from web forms and customer touchpoints on the website.
The implementation focused on standard Sales Cloud functional capabilities, including lead management, opportunity management, account and contact records, activity tracking, configurable sales stages, and dashboarding and reporting for pipeline visibility. Salesforce Sales Cloud was configured to support sales engagement workflows and automated task generation, enabling structured follow up and consistent opportunity progression across the commercial organization.
Integrations are centered on the website to capture inbound leads and route them into Salesforce Sales Cloud for downstream qualification and opportunity creation. Operational scope covers sales and commercial teams that use the platform for daily account management and pipeline orchestration, with the application serving as the single source of truth for customer and prospect data within those business functions.
Governance and process changes emphasize a controlled Salesforce data model, role based access controls, and CRM data hygiene processes to support consistent sales workflows and reporting. Ongoing administration and configuration governance were instituted to maintain object schemas, validation rules, and automated workflows in Salesforce Sales Cloud, supporting enterprise sales operational standards at RCL Foods.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at RCL Foods
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RCL Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RCL Foods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RCL Foods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RCL Foods Technographics
RCL Foods is a Consumer Packaged Goods organization based in South Africa,
with around 20111 employees and annual revenues of $2.08 billion.
RCL Foods operates a diverse technology stack with applications such as
Pragma Asset Health Management, Zoom and Salesforce Sales Cloud,
covering areas like Asset Performance Management, Audio Video and Web Conferencing and Sales Automation, CRM, Sales Engagement.
RCL Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pragma, Zoom Video Communications and Salesforce.
RCL Foods recently adopted applications including
Salesforce Sales Cloud in 2022, Zoom in 2021 and Microsoft Azure Monitor in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RCL Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RCL Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RCL Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.