London, EC2A 4RQ,
United Kingdom
Dext Technographics
Dext Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dext and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Dext employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dext has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dext is running and its propensity to invest more and deepen its relationship with Oracle , Dext , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dext revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dext intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dext Tech Stack and Enterprise Applications
Dext ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Xero | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Dext migrated from Xero to Oracle NetSuite ERP as its primary ERP Financial platform. The migration was executed during Series B due diligence and coincided with the company running its first company wide budgeting process, with the project managed by a finance leader who served as Business Partner, Financial Controller, Finance Systems Manager and Billings Product Owner.
The Oracle NetSuite ERP implementation focused on core financial modules consistent with ERP Financial deployments, including general ledger, accounts payable, accounts receivable, billing and revenue workflows, and budget management. Configuration work emphasized billing controls and finance reporting to support the company wide budgeting process, with the Billings Product Owner accountable for billing logic and invoice orchestration.
Oracle NetSuite ERP was provisioned to centralize finance operations for the finance organization and billing teams, replacing Xero and consolidating transactional and budgetary data into a single cloud ERP instance. Operational scope included finance functions across the company, with the implementation supporting external due diligence activities and internal planning cycles.
Governance shifted to a structured finance systems ownership model, with the Finance Systems Manager and Billings Product Owner maintaining ongoing configuration, period close controls and billing governance. The deployment was led internally without an implementation partner, and the program combined system migration, budgeting process rollout and due diligence readiness into a coordinated finance transformation effort.
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ERP Financial | ERP |
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2023 | 2023 |
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Dext Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Dext implemented Google Workspace (Formerly Google G-Suite) for Collaboration to standardize corporate email, calendaring, and document collaboration across the organization. The deployment covered the company of approximately 500 employees and is referenced on the Dext website as an active Google Workspace implementation.
The configuration emphasized core Collaboration modules including Gmail for business email, Calendar for scheduling, Google Drive for centralized document storage and sharing, Docs, Sheets and Slides for collaborative authoring, and Google Meet for virtual meetings. Administrative controls were applied through the Google Workspace Admin console to handle user provisioning, group management, and access policies, aligning operational controls with standard collaboration platform practices.
Operational coverage addressed corporate communications, internal team collaboration, and client-facing document exchange, supporting professional services workflows such as billing documentation and client reporting. The implementation followed a cloud-native SaaS model hosted by Google, which centralized tenant administration and reduced the need for on-premises collaboration infrastructure.
Governance focused on centralized tenant administration and Admin console policy settings to control sharing and access, with staged account provisioning and group-based access likely used to segment internal and external collaboration. Google Workspace (Formerly Google G-Suite) serves as Dext's primary Collaboration platform according to the public site evidence.
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Event Management | Collaboration |
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2017 | 2017 |
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Dext CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Dext implemented Hubspot CRM, deploying Hubspot CRM on their website receipt-bank.com to capture inbound activity. The implementation is explicitly tied to the CRM category and serves as the primary customer relationship management surface for the business.
The deployment focuses on core CRM capabilities common to the CRM category, including contact and company record management, web form based lead capture, deal pipeline tracking, and activity and email engagement logging. Hubspot CRM is configured to maintain structured contact profiles and to support staged sales workflows consistent with CRM operational patterns.
Operational coverage centers on commercial functions, with the system used by sales and marketing teams within Dext in the United Kingdom. The website integration is the primary ingestion point for leads, funneling captured contacts into Hubspot CRM for qualification and pipeline progression.
Governance emphasizes centralized contact data and standardized lead routing and pipeline stages to reduce duplication and support consistent sales handoffs. The implementation narrative shows a configured CRM instance aligned to sales and marketing processes, instrumented on the corporate site to consolidate inbound customer engagement.
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Dext ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Dext PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Dext IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dext
| First Name | Last Name | Title | Function | Department | Phone | |
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| Finance Systems Manager | Manager | IT | ||||
| EMEA Finance Controller | Director | Finance | ||||
| Chief Financial and Operations Officer | CXO | Finance |
Apps Being Evaluated by Dext Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||