Receptive Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Receptive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Receptive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Receptive has purchased the following applications: Callwise for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Receptive is running and its propensity to invest more and deepen its relationship with Callwise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Receptive revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Receptive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Callwise | Legacy | Callwise | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Receptive implemented Callwise as its phone and telephony provider for its UK software business. Callwise was deployed within the Chatbots and Conversational AI category to manage inbound and outbound voice communications and related CRM and telephony interactions.
The implementation emphasized VoIP, automated attendant, and telephony support capabilities rather than a labeled conversational chatbot module, with Callwise configured to handle call routing, IVR style self service flows, voicemail handling, and outbound calling orchestration. Configuration work included standard VoIP provisioning and cloud telephony setup typical for voice deployments, and the Callwise integration model synchronized call records with Receptive CRM and telephony systems to support customer engagement workflows.
Operational scope focused on the UK software business and phone handling workflows, with process changes to emphasize automated routing and self service call handling. The vendor testimonial cited improved reliability and greater self service capability for phone handling following the Callwise deployment.
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