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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Receptive Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Callwise Legacy Callwise Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Receptive implemented Callwise as its phone and telephony provider for its UK software business. Callwise was deployed within the Chatbots and Conversational AI category to manage inbound and outbound voice communications and related CRM and telephony interactions. The implementation emphasized VoIP, automated attendant, and telephony support capabilities rather than a labeled conversational chatbot module, with Callwise configured to handle call routing, IVR style self service flows, voicemail handling, and outbound calling orchestration. Configuration work included standard VoIP provisioning and cloud telephony setup typical for voice deployments, and the Callwise integration model synchronized call records with Receptive CRM and telephony systems to support customer engagement workflows. Operational scope focused on the UK software business and phone handling workflows, with process changes to emphasize automated routing and self service call handling. The vendor testimonial cited improved reliability and greater self service capability for phone handling following the Callwise deployment.
IT Decision Makers and Key Stakeholders at Receptive
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Receptive Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Receptive Technographics

Receptive is a Professional Services organization based in United States, with around 150 employees and annual revenues of $29.0 million.

Receptive operates a diverse technology stack with applications such as Callwise, covering areas like Chatbots and Conversational AI.

Receptive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Callwise.

Receptive recently adopted applications including Callwise in 2024, highlighting its ongoing modernization strategy.

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