RefiJet is a Banking and Financial Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.

What enterprise applications does RefiJet use?

RefiJet operates a diverse technology stack with applications such as OpenAI GPT-4, Connex One Speech Analytics and Zoom, covering areas like Generative AI Platforms, Speech Recognition AI and Audio Video and Web Conferencing.

What digital transformation initiatives has RefiJet undertaken?

RefiJet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenAI, Connex One and Zoom Video Communications.

What are the most recent software purchases made by RefiJet?

RefiJet recently adopted applications including OpenAI GPT-4 in 2025, Cloudflare CDN in 2025 and Fastly in 2025, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at RefiJet?

APPS RUN THE WORLD maintains an up-to-date database of RefiJet’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track RefiJet’s IT investments?

Our research team continuously updates RefiJet’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by RefiJet?

Subscribe to APPS RUN THE WORLD to access the complete RefiJet technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

RefiJet Technographics, Software Purchases, AI and Digital Transformation Initiatives

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

RefiJet Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by RefiJet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 RefiJet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that RefiJet has purchased the following applications: OpenAI GPT-4 for Generative AI Platforms in 2025, Connex One Speech Analytics for Speech Recognition AI in 2023, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems RefiJet is running and its propensity to invest more and deepen its relationship with OpenAI , Connex One , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing RefiJet revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RefiJet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
OpenAI	Legacy	OpenAI GPT-4	Generative AI Platforms	AI Development	n/a	2025	2025

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

OpenAI

Legacy

OpenAI GPT-4

Generative AI Platforms

AI Development

n/a

2025

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Connex One	Legacy	Connex One Speech Analytics	Speech Recognition AI	AI-Powered Application	n/a	2023	2023	In 2023, RefiJet implemented Connex One Speech Analytics, deploying Speech Recognition AI to streamline auto-loan customer support across its contact centre operations. The deployment targeted a contact-centre and CRM use case in Colorado, focusing on automating routine inquiries and instrumenting voice analytics within customer service workflows. The implementation encompassed Connex One Speech Analytics functional modules for automated speech recognition, AI Analytics and AI Agents, configured to provide continuous speech-to-text transcription, conversational agent orchestration, intent detection and call summarization. Configuration prioritized real-time ASR pipelines feeding analytics dashboards and AI Agent decisioning to trigger automated responses or handoffs to human agents based on escalation rules. Integrations linked Connex One Speech Analytics into RefiJet's contact centre telephony environment and CRM systems to enable case creation, call routing and agent assist workflows, concentrating operational coverage on contact centre and customer service business functions. The solution was used to provision AI Agents and analytics to automate routine interactions in the auto-loan support channel. Outcomes reported include automation of routine inquiries and an estimated 50 to 60 percent reduction in calls handled by human agents, reflecting the use of Connex One Speech Analytics and associated AI Analytics and ASR capabilities to reduce agent workload and improve service efficiency.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Connex One

Legacy

Connex One Speech Analytics

Speech Recognition AI

AI-Powered Application

n/a

2023

In 2023, RefiJet implemented Connex One Speech Analytics, deploying Speech Recognition AI to streamline auto-loan customer support across its contact centre operations. The deployment targeted a contact-centre and CRM use case in Colorado, focusing on automating routine inquiries and instrumenting voice analytics within customer service workflows. The implementation encompassed Connex One Speech Analytics functional modules for automated speech recognition, AI Analytics and AI Agents, configured to provide continuous speech-to-text transcription, conversational agent orchestration, intent detection and call summarization. Configuration prioritized real-time ASR pipelines feeding analytics dashboards and AI Agent decisioning to trigger automated responses or handoffs to human agents based on escalation rules. Integrations linked Connex One Speech Analytics into RefiJet's contact centre telephony environment and CRM systems to enable case creation, call routing and agent assist workflows, concentrating operational coverage on contact centre and customer service business functions. The solution was used to provision AI Agents and analytics to automate routine interactions in the auto-loan support channel. Outcomes reported include automation of routine inquiries and an estimated 50 to 60 percent reduction in calls handled by human agents, reflecting the use of Connex One Speech Analytics and associated AI Analytics and ASR capabilities to reduce agent workload and improve service efficiency.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live
Zoom Video Communications	Legacy	Zoom	Audio Video and Web Conferencing	Collaboration	n/a	2022	2022
			Collaboration	Collaboration		2016	2016
			Collaboration	Collaboration		2018	2018
			Collaboration	Collaboration		2021	2021
			Collaboration	Collaboration		2022	2022