Brandywine​, 20613, MD,
United States
Regency Furniture of Laurel, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Regency Furniture of Laurel, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Regency Furniture of Laurel, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Regency Furniture of Laurel, Inc has purchased the following applications: Intuit QuickBooks Desktop for ERP Financial in 2016, SyncHR Benefits for Benefits Administration in 2019, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Regency Furniture of Laurel, Inc is running and its propensity to invest more and deepen its relationship with Intuit , Affirm , SyncHR, PrimePay company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Regency Furniture of Laurel, Inc revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Regency Furniture of Laurel, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Desktop | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Regency Furniture of Laurel, Inc implemented Intuit QuickBooks Desktop as its ERP Financial platform. The deployment was scoped to establish centralized accounting operations and to create both inventory management and financial planning and analysis organizations within the company.
Implementation concentrated on centralizing bookkeeping and core accounting functions by consolidating subsidiary locations and external bookkeepers into a corporate headquarters instance. Configuration work emphasized ERP Financial workflows common to small and mid market finance operations, including general ledger consolidation, accounts payable and receivable processing, inventory valuation controls, and standardized financial reporting to support the new FP&A organization.
Governance and operational coverage extended to senior management, store operations, human resources, information technology and finance teams through the creation of a mergers and acquisitions playbook and an acquisition integration work plan. Those artifacts were developed to coordinate transactional flows, chart of accounts mapping, and post acquisition consolidation responsibilities across the stated business functions.
As part of the finance and accounting restructuring, corporate headquarters centralized process governance and implemented standardized month end and close procedures to support the centralized model. Regency Furniture of Laurel, Inc is also researching robust accounting application solutions to replace Intuit QuickBooks Desktop as its longer term finance and inventory control platform.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SyncHR, PrimePay company | Legacy | SyncHR Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Regency Furniture of Laurel, Inc implemented SyncHR Benefits to modernize core HR, payroll and benefits administration across its U.S. retail operations. The deployment centered on Benefits Administration capabilities within the broader SyncHR HCM footprint, targeting employee enrollment, eligibility rules, plan configuration and benefits recordkeeping for its workforce of about 200 employees. The implementation used a cloud SaaS delivery model to consolidate benefits workflows across store-level HR and the corporate HR team.
SyncHR Benefits was configured to support enrollment automation, eligibility determination, benefits plan setup and benefits event processing, integrated with payroll and core HR master data flows to ensure deductions and records were synchronized. Configuration work emphasized standardizing plan configurations, enrollment windows and employee communications, while leveraging the application to reduce manual reconciliation between benefits and payroll.
Rollout covered U.S. retail locations and centralized corporate HR, with governance shifting toward a centralized benefits administration function and standardized processes for enrollments and life event handling. Regency reported improved HR efficiency and integrations as the primary operational outcome of the implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Regency Furniture of Laurel, Inc implemented LiveChat on its public website. Regency Furniture of Laurel, Inc implemented LiveChat, a Chatbots and Conversational AI application, to provide embedded real time customer engagement across storefront and product pages, supporting customer service and online sales interaction workflows.
The LiveChat deployment uses the LiveChat web widget as the primary conversational interface, coupled with the agent console for live operators, canned responses for common inquiries, session transcripts for continuity, and the platform s built in conversational analytics typical of Chatbots and Conversational AI implementations. Configuration focused on web embedding, message routing to live agents, and basic automation to triage inbound chats before human handoff.
Operational coverage centers on customer service and e commerce sales teams, with administration and availability managed through the LiveChat admin console and site configuration. Governance and operational controls are implemented at the website level, including chat availability windows, agent routing policies, and transcript retention practices consistent with retail conversational support deployments.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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