Whitby, L1N 6A3, ON,
Canada
Regional Municipality of Durham Technographics
Regional Municipality of Durham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Regional Municipality of Durham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2710 Regional Municipality of Durham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Regional Municipality of Durham has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2018, IBM Maximo for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Regional Municipality of Durham is running and its propensity to invest more and deepen its relationship with Oracle , WorkForce Software , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Regional Municipality of Durham revenues, which have grown to $1.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Regional Municipality of Durham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Regional Municipality of Durham Tech Stack and Enterprise Applications
Regional Municipality of Durham ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Regional Municipality of Durham implemented Oracle PeopleSoft ERP as its ERP Financial application supporting core finance and HR business functions. The deployment targeted Accounts Payable and Purchasing as primary finance capabilities and incorporated PeopleSoft HCM, ELM and Payroll to extend human resources and learning management workflows.
Configuration work focused on design, testing and implementation of customizations for Accounts Payable and Purchasing, along with creation and validation of item creation, requisition and voucher interfaces. The implementation team authored SQL queries in ELM and HCM to analyze transaction data, troubleshoot system issues and support ongoing upgrades and payroll problem resolution.
Integrations were centered on item, requisition and voucher interfaces that linked procurement and voucher processing into PeopleSoft workflows, and on coordinated security access to the internal employee portal, HCM and ELM. Operational coverage included finance and HR departments across the regional municipality, with efforts reporting to the Financial Information Management Systems Manager and coordination of cheque processes in accordance with CPA Standard 006.
Governance emphasized role based access coordination, staged testing and rollout of new courses in ELM, and routine operational support for connection issues and payroll exceptions. Ancillary capabilities implemented alongside Oracle PeopleSoft ERP included an Excel based legal document tracking program and multiple interfaces to maintain data synchronization across PeopleSoft modules.
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Regional Municipality of Durham HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 the Regional Municipality of Durham implemented Oracle Peoplesoft Benefits Administration. The deployment was executed as part of a broader PeopleSoft HCM upgrade to version 9.2, targeting centralized Benefits Administration within the region's HR and payroll technology stack.
The implementation configured Oracle Peoplesoft Benefits Administration modules including Base Benefits for eligibility and enrollment workflows, and aligned benefits data structures with HCM Payroll and Time & Labour components. Functional workstreams included Manager Dashboard and Recruiting Dashboard configuration, Secure Enterprise Search result filtering, delivered Pivot Grid customization and bug fixes, conversion of custom Crystal Reports to XML Publisher, and an upgrade of Time & Labour rules.
Operational integration explicitly linked Oracle Peoplesoft Benefits Administration with HCM Payroll, Time & Labour and Talent Acquisition Management Recruiting, enabling shared employee records and payroll-benefits reconciliation across HR and payroll operations. Reporting and document output were standardized through XML Publisher conversions, and searchability of benefits data was improved via SES Search configuration.
Governance and rollout emphasis focused on application configuration controls, dashboard-driven manager self-service for approvals and enrollment tasks, and technical stewardship for delivered component fixes and rule upgrades. Technical consulting activity documented customizations and rule updates, and ongoing support work included maintaining Pivot Grid behavior and XML Publisher report templates.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Regional Municipality of Durham ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Regional Municipality of Durham deployed IBM Maximo as its Enterprise Asset Management application and exposed the system through a web portal accessible from the municipal site. IBM Maximo is presented on the municipality website as the centralized asset and work management interface for municipal operations, providing authenticated access to maintenance workflows and service forms.
The implementation aligns with standard Enterprise Asset Management capabilities, including an asset register, work order management, preventive maintenance scheduling, inventory and parts management, and service request intake for field crews and administrative staff. Configuration emphasis is on asset lifecycle governance and standardized maintenance workflows to support municipal asset classes such as facilities, fleet, roads and utilities, with the IBM Maximo application serving as the authoritative system of record for those operational functions.
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Regional Municipality of Durham Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Regional Municipality of Durham Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Regional Municipality of Durham CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Regional Municipality of Durham PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Regional Municipality of Durham IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Regional Municipality of Durham
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Regional Municipality of Durham Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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