Reich and Binstock, LLP
4265 San Felipe Suite 1000,
Houston, 77027, TX,
United States
Houston, 77027, TX,
United States
1 713-352-7883
Professional Services
Reich and Binstock, LLP Technographics
Reich and Binstock, LLP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reich and Binstock, LLP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Reich and Binstock, LLP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reich and Binstock, LLP has purchased the following applications: AdvoLogix Matter Management for Case Management, Legal Practice Management in 2014, Blazeo ApexChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reich and Binstock, LLP is running and its propensity to invest more and deepen its relationship with AdvoLogix.com , Blazeo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reich and Binstock, LLP revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reich and Binstock, LLP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reich and Binstock, LLP Tech Stack and Enterprise Applications
Reich and Binstock, LLP ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AdvoLogix.com | Legacy | AdvoLogix Matter Management | Case Management, Legal Practice Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Reich and Binstock, LLP implemented AdvoLogix Matter Management to centralize case intake and call center workflows. The deployment targeted firm wide case processing as a Matter Management solution, configuring AdvoLogix within Salesforce to capture standardized fields, page layouts, email templates, and tracking for all matters and dockets.
Implementation workstreams included creation of document and communication artifacts within AdvoLogix Matter Management, specifically contracts, joint venture agreements, questionnaires, and campaign intake forms. The team built DocuSign templates and operating procedures to monitor all contracts sent and received, and developed forms and letters for medical authorization and consent to associate. Automation and outreach components were configured to use CallFire for robo calls and outbound text campaigns to gather information for existing dockets.
The technical footprint explicitly integrated AdvoLogix with Salesforce, CallFire for automated outreach, DocuSign for signature and execution tracking, CenturyLink VOIP for telephony, and Call Source for advertising number management. Operational telephony work included creating and provisioning CenturyLink VOIP users through the provider portal, establishing hunt call center groups, and monitoring advertising phone numbers via Call Source. The team also audited case lists provided by lead generators and executed outreach campaigns tied to matter records.
Governance and operationalization emphasized end user training and call center management. All personnel were trained on Advologix within Salesforce, call center staff were hired coached and trained, and daily objectives and resource planning were instituted to maximize productivity. Quality controls included auditing information entered into AdvoLogix, monitoring telephone conversations and daily activities, handling escalated client calls, and preparing reports for departmental and upper management requests.
Ongoing responsibilities covered internal IT support and continuous knowledge building through webinars and meetings to improve firm efficiency. The implementation also included creating and maintaining email templates tracking mechanisms and reporting outputs, answering personnel questions daily, and supporting fixes for IT issues that affected case management and call center operations.
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Reich and Binstock, LLP AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blazeo | Legacy | Blazeo ApexChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Reich and Binstock, LLP deployed Blazeo ApexChat on its public website. Blazeo ApexChat is used as a Chatbots and Conversational AI solution to support client intake, web lead capture, and initial visitor engagement for the law firm, aligning the application to marketing and front office business functions. The implementation is visible as an embedded chat widget on the firm site and targets inbound prospect and client communications.
The deployment leverages the Blazeo ApexChat conversational widget and cloud hosted engine, implementing automated greeting sequences, lead capture forms, live agent handoff and session transcript capture, consistent with Chatbots and Conversational AI module functionality. Operational ownership is centered with the client intake and marketing teams who triage inbound chats and manage follow up through defined intake workflows, and governance emphasizes scripted messaging and routing rules to maintain consistent client engagement through the website.
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Reich and Binstock, LLP Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Reich and Binstock, LLP implemented Microsoft 365 as its Collaboration platform. The firmwide Microsoft 365 deployment supports the 100-employee professional services organization with core collaboration, document management, and secure email capabilities.
The environment leverages typical Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time collaboration and meetings, and OneDrive for individual file sync. Configuration work emphasized tenant administration, identity and access control, mailbox provisioning, SharePoint site architecture aligned to practice groups, and Teams channel design mapped to matter workflows.
The firm’s website shows Microsoft 365 in use, which indicates surface-level integration of Microsoft 365-hosted content or authentication flows into external web pages. Operational governance centers on firmwide collaboration policies, retention and eDiscovery settings, and standardized provisioning workflows to manage document lifecycle and communication across lawyers, paralegals, and administrative staff.
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Reich and Binstock, LLP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Reich and Binstock, LLP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Reich and Binstock, LLP CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Reich and Binstock, LLP
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Reich and Binstock, LLP Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reich and Binstock, LLP IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reich and Binstock, LLP digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Reich and Binstock, LLP Technographics
Reich and Binstock, LLP is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Reich and Binstock, LLP operates a diverse technology stack with applications such as
AdvoLogix Matter Management, Blazeo ApexChat and Microsoft 365,
covering areas like Case Management, Legal Practice Management, Chatbots and Conversational AI and Collaboration.
Reich and Binstock, LLP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AdvoLogix.com, Blazeo and Microsoft.
Reich and Binstock, LLP recently adopted applications including
Google Cloud Platform (GCP) in 2021, Amazon CloudFront in 2021 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reich and Binstock, LLP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reich and Binstock, LLP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reich and Binstock, LLP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.