Reichle and De Massari
Binzstrasse 32,
Wetzikon, 8620,
Switzerland
Wetzikon, 8620,
Switzerland
41 44 933 81 11
Professional Services
Reichle and De Massari Technographics
Reichle and De Massari Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reichle and De Massari and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1650 Reichle and De Massari employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reichle and De Massari has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Viamedici PIM 360 for Product Information Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reichle and De Massari is running and its propensity to invest more and deepen its relationship with HubSpot , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reichle and De Massari revenues, which have grown to $294.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reichle and De Massari intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reichle and De Massari Tech Stack and Enterprise Applications
Reichle and De Massari AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Reichle and De Massari implemented Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat to provide real time visitor messaging and an embeddable website chat widget, aligning to the Chatbots and Conversational AI category. The implementation is scoped to external customer engagement on the corporate website, with a focus on capturing visitor inquiries and routing inbound chats to marketing and sales touchpoints. Reichle and De Massari configured the Hubspot Live Chat application to support live agent handoffs, canned responses, and transcript capture consistent with Chatbots and Conversational AI functional workflows.
Conversations from the Hubspot Live Chat widget are recorded and associated with contact records within the HubSpot platform to support follow up by marketing and sales, and the solution is positioned as a front line for web based lead capture. Operational coverage centers on customer facing channels rather than internal collaboration, and governance practices target chat response workflows, visibility controls, and ownership of inbound conversation handoffs. The narrative reflects an embedded website chat implementation using Hubspot Live Chat, focused on marketing and sales orchestration and conversational recordkeeping.
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Reichle and De Massari Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Reichle and De Massari implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded Cisco Webex Meetings on the company website to provide web-accessible meeting entry for clients and employees. The deployment centers on the Cisco Webex Meetings application as the primary external facing conferencing channel tied to the corporate web presence.
The implementation leverages core Audio Video and Web Conferencing capabilities including web-hosted meeting sessions, browser-based join flows, participant controls, screen sharing, and recording and playback features, configured to support client-facing and internal collaboration scenarios. Configuration emphasis is on meeting scheduling, access control, and participant management consistent with standard meeting orchestration and moderator workflows in this category.
Operational coverage targets professional services teams and client engagement workflows across the organization, with the website integration serving as the canonical external meeting access point. Governance for the Cisco Webex Meetings deployment is oriented around centralized user provisioning, meeting access policies, and standardized meeting templates, consistent with enterprise Audio Video and Web Conferencing operational practices.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Reichle and De Massari eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viamedici | Legacy | Viamedici PIM 360 | Product Information Management | eCommerce | n/a | 2024 | 2024 |
In 2024, Reichle and De Massari implemented Viamedici PIM 360 to automate translations and production of its electronic catalog. Viamedici PIM 360 is used as a Product Information Management platform to centralize product data and to operationalize automated translation workflows that support global sales and marketing processes.
The implementation configured translation management and electronic catalog production capabilities inside Viamedici PIM 360, including content localization workflows, editorial approval steps, and catalog publishing automation. Deployment and operational scope emphasized international markets and sales and marketing teams, with governance organized around centralized product data stewardship and workflow orchestration to improve multilingual content accuracy and accelerate catalog publication.
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Reichle and De Massari CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Reichle and De Massari IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Reichle and De Massari CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Reichle and De Massari
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Apps Being Evaluated by Reichle and De Massari Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reichle and De Massari IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reichle and De Massari digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Reichle and De Massari Technographics
Reichle and De Massari is a Professional Services organization based in Switzerland,
with around 1650 employees and annual revenues of $294.0 million.
Reichle and De Massari operates a diverse technology stack with applications such as
Hubspot Live Chat, Cisco Webex Meetings and Viamedici PIM 360,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Product Information Management.
Reichle and De Massari has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Cisco Systems and Viamedici.
Reichle and De Massari recently adopted applications including
Viamedici PIM 360 in 2024, Slack Connect in 2022 and Hubspot CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reichle and De Massari’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reichle and De Massari’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reichle and De Massari technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.