Dallas, 75247, TX,
United States
Reliable Parts Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Reliable Parts Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Reliable Parts Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reliable Parts Ltd has purchased the following applications: Iptor IBS ERP for ERP Financial in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reliable Parts Ltd is running and its propensity to invest more and deepen its relationship with Iptor , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reliable Parts Ltd revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reliable Parts Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iptor | Legacy | Iptor IBS ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Reliable Parts Ltd upgraded its existing Iptor system to Iptor IBS ERP. The project targeted the ERP Financial category to support the distributor’s high-volume transaction processing and finance operations.
The Iptor IBS ERP implementation focused on scaling transaction throughput and strengthening core financial and distribution workflows. Configuration work emphasized accounts receivable and payable controls, order-to-cash processing, and inventory and warehouse transaction handling consistent with ERP Financial capabilities for a distributor processing thousands of daily transactions.
Operational coverage extended across Reliable Parts’ geographically dispersed sites and e-commerce order flows, aligning the application with multi-site business function needs in distribution, operations and finance. The vendor demonstrations specifically validated Iptor IBS ERP’s processing capacity for current transaction volumes and anticipated growth, which informed the selection over two competitors.
Governance and procurement decisions prioritized an upgrade approach due to lower overall cost compared to a rip and replace installation, and Millard elected to move to the latest Iptor release rather than replace the platform. Iptor IBS ERP was chosen on the basis of transaction-capacity, multi-site support and e-commerce readiness, positioning Reliable Parts Ltd to handle increased daily transaction volumes while retaining centralized financial and distribution control.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Support | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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