Reputation.com
1400A Seaport Blvd., Suite 401,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 800-888-0924
Professional Services
Reputation.com Technographics
Reputation.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reputation.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Reputation.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reputation.com has purchased the following applications: Sage Intacct for ERP Financial in 2020, Lever by Employ for Applicant Tracking System in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reputation.com is running and its propensity to invest more and deepen its relationship with Sage , Employ , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reputation.com revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reputation.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reputation.com Tech Stack and Enterprise Applications
Reputation.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Reputation.com implemented Sage Intacct as its ERP Financial platform. The deployment aligned Sage Intacct with corporate finance and accounting functions at Reputation.com, a 500 employee professional services firm based in the United States, and Sage Intacct is used on their website.
The Sage Intacct configuration concentrates on core ERP Financial capabilities, applying general ledger, accounts payable, accounts receivable, and financial reporting workflows common to the platform. Implementation work emphasized standardizing the chart of accounts, automating close workflows, and enabling multi entity consolidation consistent with professional services revenue recognition and billing patterns.
Operational coverage is focused on finance, accounting, and revenue operations across the company in the United States. Governance and control constructs were instituted using role based access controls, audit trails, and period close controls to enforce consistent month end and compliance processes. The deployment positions Sage Intacct as the centralized ERP Financial system supporting Reputation.com financial operations and external financial visibility via their corporate website.
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Reputation.com HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Reputation.com implemented Lever by Employ as its Applicant Tracking System. The deployment centralized recruiting for the company and positioned Lever by Employ to power the public careers portal at jobs.lever.co/reputation while routing website applications into the ATS. The implementation supported Talent Acquisition and hiring manager workflows across the organization.
Configuration focused on core Applicant Tracking System capabilities including job posting and distribution, candidate pipeline management, interview scheduling, collaborative feedback capture, and requisition workflows to standardize hiring stages. Lever by Employ was configured to capture consistent candidate data and to enforce permissioned access for recruiters and hiring managers. Automation was applied to move candidates between stages and to centralize candidate records for operational visibility.
Operationally the system was integrated into Reputation.com careers pages so all job listings and application flows were consolidated in Lever by Employ. Governance included defined hiring stages, role based access controls, and standardized interview loop creation and offer approval workflows to align recruiting processes. The implementation narrative reflects a web first ATS deployment where Lever by Employ serves as the single system of record for recruiting.
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Payroll | HCM |
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2014 | 2014 |
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Reputation.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Reputation.com deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation places Salesforce Chat within the Chatbots and Conversational AI category to enable real-time customer engagement and conversational routing on Reputation.com web properties. Deployment centered on an embedded web chat interface configured for live agent handoff, pre-chat data capture, and queued session handling to support service and qualification workflows. The implementation targeted digital customer service and online reputation management touchpoints across the company website.
Functional capabilities implemented include real-time messaging, agent presence and queuing, session transcript capture for follow-up, and pre-chat form collection to structure inbound inquiries. Operational responsibility aligned with customer support and digital engagement teams, and governance focused on routing rules, scripted response templates, and conversation logging to integrate chat interactions into existing service processes. This narrative reiterates Salesforce Chat (formerly Salesforce Live Agent) and the Chatbots and Conversational AI relationship to Reputation.com customer service and online engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Reputation.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Reputation.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Reputation.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Reputation.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Reputation.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Reputation.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Reputation.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Reputation.com
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO / Vice President of Engineering / Chief Architect | Manager | Finance | |
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CFO | CXO | Finance | |
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Vice President, Business Development & International | VP | Sales | |
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Chief Financial Officer | CXO | Finance | |
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Chief Accounting Officer | CXO | Finance | |
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Vice President, Human Resources | VP | HR | |
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People Operations Manager | Manager | HR | |
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HRIS Manager | Manager | HR | |
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Apps Being Evaluated by Reputation.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reputation.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reputation.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Reputation.com Technographics
Reputation.com is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Reputation.com operates a diverse technology stack with applications such as
Sage Intacct, Lever by Employ and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Reputation.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Employ and Salesforce.
Reputation.com recently adopted applications including
Drift AI Chatbot in 2021, Chili Piper ChiliCal in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reputation.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reputation.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reputation.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.