Bethesda, 20817-1102, MD,
United States
Residence Inn by Marriott Technographics
Residence Inn by Marriott Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Residence Inn by Marriott and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Residence Inn by Marriott employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Residence Inn by Marriott has purchased the following applications: M3 Accounting Core for ERP Financial in 2019, Adobe Launch for Tag Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Residence Inn by Marriott is running and its propensity to invest more and deepen its relationship with M3 , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Residence Inn by Marriott revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Residence Inn by Marriott intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Residence Inn by Marriott Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Residence Inn by Marriott implemented M3 Accounting Core as its centralized ERP Financial application. The rollout established M3 Accounting Core as the property level system for financial transaction capture and reporting across hotel operations and accounting functions.
The implementation focused on core financial modules, including accounts payable, accounts receivable, general ledger and financial reporting. Front office managers and assistant general managers use M3 to submit invoices into accounts payable, review GL balances and aging reports, submit payment requests into accounts receivable, and investigate and post chargebacks, adjustments and refunds.
M3 Accounting Core is used in conjunction with the hotel Core System, email communication workflows and the daily PassOn logbook process, and it operates alongside guest experience systems such as Fosse, GXP and GSS as part of daily property operations. Operational coverage centers on property finance and front office operations, with daily and monthly report flows from the property to centralized accounting.
Governance practices emphasize structured AP and AR workflows, daily and monthly reporting to accounting, and property level controls executed by front office leadership. The deployment formalized ticketing of invoices and chargeback investigations, and embedded financial posting responsibilities into standard front office processes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Launch | Tag Management | CRM | n/a | 2022 | 2022 |
In 2022, Residence Inn by Marriott implemented Adobe Launch as its Tag Management solution on the public website residence-inn.marriott.com. The deployment centralized client-side tag orchestration to standardize event collection and data elements across site pages, aligning Adobe Launch with digital marketing and web analytics functions. Residence Inn by Marriott Adobe Launch Tag Management supports marketing and web operations by providing a single point of control for script management and rule-based event triggers.
Configuration focused on core Adobe Launch capabilities, including data elements for a consistent data layer, rule-based trigger configuration, library builds, and environment-aware publishing flows. Implementation work centered on authoring modular rules and libraries to reduce ad hoc script deployment, and on establishing role-based access and publish approvals to manage changes through development, staging, and production environments. The deployment emphasized governance around change control and release workflow to ensure consistent tag behavior across site sections.
Operational ownership was placed with digital marketing and web operations teams, with the Adobe Launch implementation scoped to the Residence Inn website rather than cross-enterprise systems. The implementation narrative reflects Adobe Launch as the Tag Management platform used to centralize tag governance, standardize event instrumentation, and enable controlled deployments of marketing and analytics tags on the site.
|
IT Decision Makers and Key Stakeholders at Residence Inn by Marriott
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Residence Inn by Marriott Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||