ResMed Australia
1 Elizabeth Macarthur Dr, Bella Vista,
Sydney, 2153, NSW,
Australia
Sydney, 2153, NSW,
Australia
61 8 0073-7633
Life Sciences
ResMed Australia Technographics
ResMed Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ResMed Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2530 ResMed Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ResMed Australia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workday Absence Management for Absence and Leave Management in 2019, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ResMed Australia is running and its propensity to invest more and deepen its relationship with Oracle , MYOB , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ResMed Australia revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ResMed Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ResMed Australia Tech Stack and Enterprise Applications
ResMed Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, ResMed Australia implemented Oracle Cloud ERP to consolidate ERP Financial processes. The initiative positioned Oracle Cloud ERP as the primary ERP Financial application supporting finance, procurement, and supply chain planning across the organization.
The implementation configured Oracle Cloud modules including Supplier Qualification Management SQM, Sourcing, Contracts, Purchase to Pay P2P, Finance, and Supply Chain Planning. Purchase to Pay workstreams were implemented using Oracle Fusion capabilities, covering supplier qualification, sourcing events, contract lifecycle configuration, purchase order creation, invoice matching, and finance ledger posting. Configuration work emphasized procurement workflow orchestration and supply chain planning parameterization aligned with ERP Financial functional flows.
Operational ownership spanned Procurement, Supply Chain, and Finance, with governance engagement from ResMed Australia s Global Supplier Alliance Team to extend supplier collaboration and information sharing. The delivery team included personnel with Oracle R12 experience, which informed reporting and control design while adopting Oracle Cloud ERP module patterns.
Program governance centered on targeted global reporting improvements, process improvements intended to drive efficiency and cost reduction efforts, and introduction of Oracle collaboration tools for cross functional and supplier information sharing. A Purchase to Pay lead business analyst role was established to manage P2P configuration and rollout, aligning procurement workflows to finance controls.
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ERP Financial | ERP |
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2022 | 2022 |
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ResMed Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, ResMed Australia implemented Workday Absence Management at a global scale. The deployment addressed Absence and Leave Management to consolidate absence request workflows, entitlement configuration, compliance controls and absence reporting for HR and workforce administration.
The implementation covered core Absence module capabilities typical of the category, including absence request processing, entitlement and accrual configuration, balance tracking and approval routing. Program activities led the Absence function through planning, design, prototype, testing and implementation phases, with iterative configuration to reflect legislative and local business requirements.
Governance was formalized by appointing an organisational decision maker responsible for ensuring Workday met legislative and local business requirements and for stewarding acceptance across operating units. Operational ownership rested with HR and People Operations, and the rollout followed staged testing and cutover controls to support global consistency in Absence and Leave Management.
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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HR Service Delivery | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2021 | 2021 |
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Performance and Goal Management, Employee Experience | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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ResMed Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ResMed Australia implemented LiveChat on its public website. The deployment leverages LiveChat within the Chatbots and Conversational AI category to provide a web-based customer engagement layer for real-time support and visitor interaction.
LiveChat was provisioned as an embedded chat widget, enabling conversational routing, chat transcript capture, and agent workflow support aligned with Chatbots and Conversational AI functional patterns. Operational coverage centers on the corporate website and customer support functions, with ResMed Australia using LiveChat to handle customer service inquiries and online patient engagement. Configuration focused on widget placement, canned responses, and analytics instrumentation to support agent workflows and reporting.
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ResMed Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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ResMed Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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ResMed Australia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2019 |
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ResMed Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ResMed Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2024 | 2024 |
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ResMed Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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ResMed Australia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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ResMed Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ResMed Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ResMed Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Commercial Finance Director - ANZ | Director | Finance | |
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Director, IT Audit and Assurance | Director | IT | |
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Director Procurement Operations | Director | Procurement | |
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HR Business Partner | Manager | HR | |
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Talent Access, Attraction & Employer Branding Lead | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Senior Director Global Head of Talent Acquisition | Director | HR | |
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Principal Talent Acquisition Partner, SRC - APAC | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Chief Transformation Officer & Chief People Officer | CXO | HR | |
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Senior HR Manager | Manager | HR | |
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Senior Director, Global People Business Partnering - Global Operations | Director | HR | |
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Senior Manager - People Systems | Manager | IT | |
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Senior Product Manager - People Systems | Manager | IT | |
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Director, Global Network Engineering | Director | IT | |
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Head of Facility Management | Director | Operations | |
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Facility Services Manager | Manager | Operations | |
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Facility Security Manager | Manager | Operations | |
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Chief Information Officer | CXO | IT | |
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Chief People Officer | CXO | HR | |
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Director of Finance (FP&A) - ANZ | Director | Finance | |
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Director, IT Audit and Assurance | Director | IT | |
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Senior Director, Portfolio Management- PMO | Director | Operations | |
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Program Operations Director | Director | Operations | |
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Director, Strategy & Portfolio Management | Director | Operations | |
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Project Manager | Manager | Operations | |
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Portfolio Category Manager - IT | Manager | IT | |
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Head of People Experience and Strategic People Business Partner | Director | HR | |
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Program Lead, Transformation & Benefits Realisation | Manager | HR | |
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Payroll Specialist | Non Manager | HR | |
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Vice President, People (HR) Business Partnering, Global Product | VP | HR | |
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Apps Being Evaluated by ResMed Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ResMed Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ResMed Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ResMed Australia Technographics
ResMed Australia is a Life Sciences organization based in Australia,
with around 2530 employees and annual revenues of $1.00 billion.
ResMed Australia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and LiveChat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
ResMed Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and LiveChat, Inc..
ResMed Australia recently adopted applications including
ServiceNow ITSM in 2024, MYOB Exo in 2022 and SmartSheet in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ResMed Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ResMed Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ResMed Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.