San Diego, 92123, CA,
United States
ResMed USA Technographics
ResMed USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ResMed USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8160 ResMed USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ResMed USA has purchased the following applications: Maxio (formerly Chargify) for Subscription and Recurring Billing in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ResMed USA is running and its propensity to invest more and deepen its relationship with Maxio , Adobe Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ResMed USA revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ResMed USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ResMed USA Tech Stack and Enterprise Applications
ResMed USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maxio | Legacy | Maxio (formerly Chargify) | Subscription and Recurring Billing | ERP | n/a | 2019 | 2019 |
In 2019 ResMed USA implemented Maxio (formerly Chargify) as its Subscription and Recurring Billing solution on its public website to manage customer subscription purchases and recurring invoicing. ResMed USA deployed Maxio (formerly Chargify) to centralize subscription lifecycle management, encompassing subscription provisioning and cancellation, recurring billing and invoice generation, hosted checkout for web purchases, payment method management, and standard billing rules such as proration and automated dunning flows.
The implementation was exercised through the website using hosted checkout and API-based billing orchestration, with the Subscription and Recurring Billing platform operating as the transactional layer for online subscription orders. Operational ownership was aligned to e-commerce, billing, and revenue operations teams, who configured product catalogs, pricing tiers, and subscription policies, and who used the application’s subscription lifecycle and invoicing capabilities to standardize billing workflows and customer support handoffs.
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ResMed USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ResMed USA implemented Adobe Connect for Audio Video and Web Conferencing on its website. The deployment positioned Adobe Connect as an embedded web conferencing layer handling customer-facing webinars, product demonstrations, and internal virtual meetings, aligning the application to corporate communications and training workflows.
Adobe Connect was configured to host persistent meeting rooms, scheduled webinar sessions, content sharing and session recording capabilities, with host controls and participant management exposed through the web interface. The implementation was integrated directly into ResMed USA's public website to deliver web-based attendee access for external events and to centralize meeting orchestration for communications and training teams.
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ResMed USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
In 2016, ResMed USA implemented Adobe Experience Manager as its Digital Asset Management platform for the corporate website. Adobe Experience Manager serves as the central repository and delivery layer for web images, marketing collateral and product media used across ResMed USA's public web properties.
Configuration emphasizes an asset library, metadata taxonomy, automated rendition generation and editorial workflows to support content staging and approvals, reflecting Digital Asset Management functional workflows. The deployment centers on enabling content and marketing teams to manage asset lifecycle, role based access and publishing for site pages and campaign materials, and governance is structured around centralized asset ownership and metadata standards for web and marketing operations.
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Digital Signing | Content Management |
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2021 | 2021 |
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ResMed USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ResMed USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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ResMed USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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ResMed USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ResMed USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ResMed USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ResMed USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||