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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

Retail Capital
Location
1St Floor Block C The Terraces Steenberg Offic,
Cape Town, 7945,
South Africa
Website
https://www.retailcapital.co.za/
Phone
27 2170 29800
Artw industry
Professional Services
Employee
Revenue

Retail Capital Technographics

Retail Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Retail Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Retail Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Retail Capital has purchased the following applications: GDS Link Decisioning Platform for Loan Management in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Retail Capital is running and its propensity to invest more and deepen its relationship with GDS Link , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Retail Capital revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Retail Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Retail Capital Tech Stack and Enterprise Applications

Retail Capital ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GDS Link Legacy GDS Link Decisioning Platform Loan Management ERP Services and Operations n/a 2022 2024
In 2022 Retail Capital engaged GDS Link to implement the GDS Link Decisioning Platform for Loan Management. The program formally kicked off in October 2022 with GDS Link selected as vendor and the solution went live in January 2024, targeting automation of pre-approval and underwriting for SME funding and merchant cash-advance products in South Africa. The GDS Link Decisioning Platform was configured to centralize decision logic, instrument rules-based credit scoring, and automate pre-approval workflows for point-of-sale and application intake. Configuration emphasized modular decisioning components, policy rule sets for underwriting, and embedded audit controls to support consistent risk treatment across product lines. Operational scope covered underwriting, risk management, compliance, credit operations, and customer-facing origination channels for SME and merchant cash-advance products in South Africa. Deployment focused on instituting standardized decision models and orchestration of approval flows, enabling business users to update policy rules and scorecards without code level changes. Governance changes included consolidation of risk strategies and the establishment of audit trails within the decisioning platform, enabling more consistent control and oversight of credit decisions. The implementation delivered faster pre-approvals, consolidated risk strategies and improved audit controls as cited in the project summary.
Retail Capital Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2016 2016
Retail Capital CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
Customer Support CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Tag Management CRM 2016 2016
Retail Capital IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Retail Capital CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Retail Capital

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Retail Capital Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Retail Capital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Retail Capital digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Retail Capital Technographics
Retail Capital is a Professional Services organization based in South Africa, with around 10 employees and annual revenues of $1.0 million.
Retail Capital operates a diverse technology stack with applications such as GDS Link Decisioning Platform, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Loan Management, Collaboration and Customer Experience.
Retail Capital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GDS Link, Google and Contentsquare.
Retail Capital recently adopted applications including GDS Link Decisioning Platform in 2022, Microsoft Clarity in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Retail Capital’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Retail Capital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Retail Capital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.