Beaverton, 97005, OR,
United States
RFPIO Technographics
RFPIO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RFPIO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 RFPIO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RFPIO has purchased the following applications: Stripe Payments for Payment Processing in 2020, Greenhouse ATS for Applicant Tracking System in 2021, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RFPIO is running and its propensity to invest more and deepen its relationship with Stripe , Greenhouse , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RFPIO revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RFPIO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RFPIO Tech Stack and Enterprise Applications
RFPIO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, RFPIO implemented Stripe Payments on its website. RFPIO uses Stripe Payments for Payment Processing of online checkout and customer billing, establishing Stripe Payments as the company’s web payment path.
Deployment is web-native, embedding Stripe Payments client-side payment elements into RFPIO’s site and connecting them to server-side API endpoints for tokenization, authorization, and capture. Functional modules implemented align with Payment Processing architectures and include payment method collection, tokenization to limit sensitive data handling, and hosted or embedded checkout flows for secure transaction orchestration.
Operational coverage is concentrated on the public website checkout flow, impacting finance, revenue operations, and customer-facing product and support teams. Governance and controls center on engineering and finance coordination for API security and payment reconciliation, with rollout focused on the website checkout surface and standard web payment orchestration.
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RFPIO HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 RFPIO implemented Greenhouse ATS as their Applicant Tracking System and embedded Greenhouse ATS into their corporate website to capture external applicants. The deployment supports a Professional Services organization of approximately 500 employees and centralizes career site job postings and candidate intake into the Greenhouse ATS instance.
Configuration emphasized core Applicant Tracking System capabilities, including requisition management, job posting workflows, candidate tracking, interview orchestration, and offer management, aligned to RFPIO's talent acquisition processes. The Greenhouse ATS instance was instrumented into the public career site to route applications directly into the ATS, enabling recruiters and hiring managers to manage a consolidated candidate pipeline and stage-based interview workflows.
Operational scope covers HR and recruiting functions, with role-based access granted to recruiting teams and hiring managers to manage requisitions and candidate evaluations. Governance focused on standardized job posting templates, interview plans, and access controls to enforce consistent hiring processes within the Greenhouse ATS environment.
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Interview Scheduling | HCM |
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2020 | 2020 |
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RFPIO AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, RFPIO deployed Freshdesk Messaging (Formerly Freshchat) on its website. The implementation establishes Freshdesk Messaging as RFPIO's customer-facing conversational layer within the Chatbots and Conversational AI category, supporting web-based visitor engagement and initial lead capture.
Configuration emphasized conversational routing, automated bot flows, and live agent handoff, leveraging Freshdesk Messaging's bot and messaging capabilities to qualify inquiries and surface contextual prompts. The deployment used the Freshdesk Messaging chat widget embedded on RFPIO's public site, with canned responses and session persistence configured to maintain continuity across asynchronous interactions.
Operational coverage targeted customer success, sales development, and support teams who handle real-time engagement and subsequent follow up. Internal workflows were adjusted to route chat sessions and handoff tasks to the appropriate teams, aligning conversational workflows with RFPIO's service and sales processes.
Governance centered on conversational content standards, escalation rules, and phased agent enablement across teams to manage response quality. Freshdesk Messaging (Formerly Freshchat) is the deployed Chatbots and Conversational AI solution running on RFPIO's website.
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RFPIO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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RFPIO Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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RFPIO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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RFPIO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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RFPIO PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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RFPIO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at RFPIO
Apps Being Evaluated by RFPIO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||