The Hague, 2495AX,
Netherlands
Riool Reinigings Service RRS Technographics
Riool Reinigings Service RRS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riool Reinigings Service RRS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Riool Reinigings Service RRS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riool Reinigings Service RRS has purchased the following applications: ORTEC Workforce Scheduling for Workforce Scheduling in 2016, ORTEC Service Planning for Field Service Management in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riool Reinigings Service RRS is running and its propensity to invest more and deepen its relationship with ORTEC , Google , BlueConic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riool Reinigings Service RRS revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riool Reinigings Service RRS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riool Reinigings Service RRS Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORTEC | Legacy | ORTEC Workforce Scheduling | Workforce Scheduling | HCM | n/a | 2016 | 2016 |
In 2016, Riool Reinigings Service RRS implemented ORTEC Workforce Scheduling, deploying the Workforce Scheduling application to support its sewer unblocking, cleaning, replacement, repair, inspection and advisory services. The ORTEC Workforce Scheduling application was adopted to manage hiring, preparation, planning and monitoring of assignments and to coordinate the Planning department, and the scope explicitly included controls for start up and shutdown of the entire building and day to day dispatch of field crews.
Configuration emphasized core Workforce Scheduling capabilities such as roster management, assignment dispatching, mobile workforce coordination and schedule optimization consistent with the category. ORTEC Workforce Scheduling was configured to support assignment preparation workflows and live operational monitoring, enabling planners to sequence jobs and manage crew availability while enforcing service specific constraints.
The deployment integrated ORTEC Workforce Scheduling into field operations workflows and planning processes, creating a single operational plane used by the Planning department and frontline crews. Operational coverage included planning and dispatch functions and facilities operations responsible for building start up and shutdown procedures.
Governance centered on centralizing planning accountability within the Planning department and establishing process changes for hiring, assignment preparation and monitoring. The rollout emphasized planner adoption and alignment between dispatch procedures and field monitoring using ORTEC Workforce Scheduling to standardize scheduling and dispatch practices across RRS.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORTEC | Legacy | ORTEC Service Planning | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Riool Reinigings Service RRS implemented ORTEC Service Planning as its Field Service Management platform to improve customer service and tighten appointment accuracy. The rollout paired ORTEC Service Planning with ORTEC Tactical Route Planning and a new mobile solution from Sigmax Mobile Solutions, targeting RRS operations across 11 locations and its nationwide technician and truck fleet.
The implementation configures ORTEC Service Planning for appointment windowing and automated scheduling of standard work orders, while ORTEC Tactical Route Planning optimizes recurring routes and frequencies for about 30 grease separator trucks. The Sigmax Mobile Solutions mobile application was deployed on PDAs used by technicians to register job start and completion times, consult full job history, print receipts for private customers, and submit completed work data to the back office at the push of a button.
ORTEC Service Planning was linked into RRSs existing back office system where orders are accepted and processed, enabling scheduled work to flow from the back office into the planner console and then directly to the field via the Sigmax mobile client. ORTEC TRP transfers optimized routes into ORTEC Service Planning for day of adjustments, creating a continuous chain from tactical route planning to operational dispatch.
Operational governance was reoriented so planners focus on exceptions and urgent cases, while standard orders are automatically planned and passed to technicians. Technicians receive immediate schedule changes on their PDAs and planners gain real time visibility of technician availability through start and completion registrations, supporting faster reallocation for urgent assignments. RRS unanimously chose ORTEC and Sigmax without a formal pre selection process, and planned the phased rollout with the planning and mobile solution scheduled after the summer and an internet based automatic planning project targeted for year end.
Expected benefits explicitly stated by RRS include clearer customer time agreements such as defined two hour windows, reduced driving time enabling more assignments to be completed, remote bulk PDA updates across locations, and faster compilation of client reports in the back office. ORTEC Service Planning, ORTEC Tactical Route Planning and Sigmax Mobile Solutions together form the deployed Field Service Management stack driving these operational changes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Riool Reinigings Service RRS implemented Google Workspace (Formerly Google G-Suite) to establish a standardized Collaboration environment across the organization. The deployment is documented on the corporate website and supports an approximately 400-employee Professional Services firm headquartered in the Netherlands.
The Google Workspace (Formerly Google G-Suite) implementation is built around cloud-hosted Gmail for corporate email, Google Drive for centralized document storage, Google Docs, Sheets and Slides for real-time collaborative editing, Calendar for scheduling, and Google Chat for team messaging. Administration is conducted through the Google Workspace admin console, enabling user provisioning, domain and group management, role-based access controls and configuration of compliance-oriented settings typical for Collaboration platforms, and the solution is used across core business functions including operations, field service coordination and corporate communications.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Riool Reinigings Service RRS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Riool Reinigings Service RRS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||