Shiremanstown, 17011, PA,
United States
Rite Aid Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rite Aid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31000 Rite Aid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rite Aid has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2023, BP Logix Process Director for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rite Aid is running and its propensity to invest more and deepen its relationship with SAP , Infor , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rite Aid revenues, which have grown to $23.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rite Aid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Rite Aid implemented SAP ERP ECC 6.0. The SAP ERP ECC 6.0 implementation was positioned as an ERP Financial deployment to centralize accounting, statutory reporting, and budgeting functions across corporate finance.
Configuration focused on SAP Financial Accounting and Controlling capabilities, encompassing general ledger, accounts payable, accounts receivable, asset accounting, tax determination, and controlling ledgers for cost and profitability analysis. The deployment included chart of accounts redesign, period close sequencing, financial statement structures, and reporting extracts using native ECC reporting frameworks.
Operational scope concentrated on corporate accounting and finance teams including remote financial reporting staff in Etters, Pennsylvania, with processes instrumented for month end close, budget versus actual analysis, and statutory reporting workflows. The Sr. Accountant, Financial Reporting Information Systems role supported preparation and analysis of accounting records, creation and improvement of processes, and coordination with technical groups for SAP ERP ECC 6.0 implementation and ongoing enhancements.
Integration interfaces were coordinated by internal technical groups to manage transactional feeds and master data synchronization between SAP ERP ECC 6.0 and Rite Aid operational systems, with interface orchestration and data validation embedded into financial processes. Governance emphasized formalized financial reporting workflows, procedural controls, and process improvement initiatives to align accounting practices with the SAP ERP ECC 6.0 implementation.
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Expense Management | ERP Financial Management |
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2009 | 2009 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023, Rite Aid deployed Workday Absence Management to centralize leave administration and automate time off calculations. This Workday Absence Management rollout sits in the Absence and Leave Management category and was scoped to align absence policies with HR operations, payroll, and timekeeping functions.
The implementation concentrated on configuring the Workday absence engine to support universal PTO, union vacation, sick, personal, and holiday plans, and on authoring corresponding business processes. Configuration work included organization hierarchies, cost center mappings, and automated updates using EIBs, plus building audit reports to monitor scheduled processes, security groups, role assignments, and system access.
Integrations were implemented as part of the deployment, leveraging EIBs, core connectors, web service requests, and Workday Studio troubleshooting to ensure data flows between Workday HCM, time tracking, and payroll systems. Rite Aid operates a broad integration footprint, with over 100 inbound and outbound connections using file feeds, SFTP, connectors, web services, and APIs, and integration security such as connection setup and authentication policies was explicitly configured.
Governance and rollout were led by the internal HRIS and HR operations teams, with a security workstream to configure security domains, role assignments, authentication policies, and single sign on. The implementation included extraction and transformation of HR and payroll data during a mid year launch readiness effort and used EIBs and structured data artifacts to support business process cutover and operational handoff to HR and payroll teams.
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Applicant Tracking System | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2023 | 2023 |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2023 | 2023 |
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Payroll, Core HR | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Recruiting, Candidate Relationship Management | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2016 | 2017 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BP Logix | Legacy | BP Logix Process Director | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Rite Aid implemented BP Logix Process Director, a Business Process Management application, to standardize enterprise workflow orchestration across its retail operations. The deployment was positioned as an enterprise BPM platform to centralize process definitions and automate cross-functional approvals and exceptions handling within the organization.
BP Logix Process Director was configured to deliver core Business Process Management capabilities, including visual workflow orchestration, dynamic forms, business rules, case management, audit and compliance logging, and role based access controls. Configuration emphasized reusable process templates and rule sets to accelerate automation of repetitive workflows and to enforce standardized approval routing.
Integrations were implemented using platform integration patterns common to Business Process Management, enabling the BP Logix Process Director to exchange data with transactional retail and corporate systems via service interfaces and connectors. Operational coverage targeted retail store operations, pharmacy workflows, and corporate back office process areas, aligning process automation with operational control points across pharmacy and store functions.
Governance and rollout focused on establishing centralized process ownership, versioned process governance, and standardized change control for automated workflows. The implementation narrative centers on using BP Logix Process Director as a control plane for process governance and workflow automation within Rite Aid, applying Business Process Management principles to reduce manual handoffs and improve process traceability.
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Lease Management | ERP Services and Operations |
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2013 | 2013 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2012 | 2012 |
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Allocation and Replenishment | SCM |
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2021 | 2021 |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Supply Chain Management | SCM |
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2021 | 2021 |
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Transportation Management | SCM |
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2010 | 2010 |
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Warehouse Management | SCM |
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2016 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Support | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty, Trade Promotion Management | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement, Sourcing | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2012 | 2012 |
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