St Michel Sur Orge, 91240,
France
Riu Aublet Et Cie Technographics
Riu Aublet Et Cie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riu Aublet Et Cie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Riu Aublet Et Cie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riu Aublet Et Cie has purchased the following applications: Solusquare Commerce Cloud for eCommerce in 2021, Zendesk Service for Customer Support in 2019, Hornetsecurity Zerospam for Secure Email Gateways (SEGs) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riu Aublet Et Cie is running and its propensity to invest more and deepen its relationship with Solusquare , Zendesk , Hornetsecurity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riu Aublet Et Cie revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riu Aublet Et Cie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riu Aublet Et Cie Tech Stack and Enterprise Applications
Riu Aublet Et Cie eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solusquare | Legacy | Solusquare Commerce Cloud | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Riu Aublet Et Cie deployed Solusquare Commerce Cloud on its public website. The deployment uses Solusquare Commerce Cloud as the primary eCommerce platform for the French retail business and serves the companys direct to consumer online channel.
The implementation configures core eCommerce modules, including storefront presentation, product catalog and SKU management, checkout and payment orchestration, order management and fulfillment workflows, promotions and pricing engines, customer account management, and content management for product and marketing pages. Solusquare Commerce Cloud is also provisioned with analytics and reporting capabilities to support merchandising decisions and marketing campaign performance.
Operational coverage is focused on the company website in France and impacts merchandising, marketing, ecommerce operations, customer service, and IT teams within an organization of approximately 800 employees. Governance was organized around centralized catalog ownership, defined merchandising and promotions workflows, and staged content approvals to manage site updates and promotional launches.
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Riu Aublet Et Cie CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Riu Aublet Et Cie implemented Zendesk Service to provide Customer Support on its e-commerce website. The deployment is observable on the public site and establishes Zendesk Service as the primary web facing channel for customer inquiries, issue capture, and service ticket creation. The implementation scope corresponds to a mid market retail support footprint, aligned with the company size and centralized customer service operations.
Zendesk Service was configured to capture tickets via an embedded website widget, route requests into centralized agent queues, and surface self service knowledge articles and response workflows typical of Customer Support operations. Functional modules and capabilities emphasized include ticketing, queue management, SLA aware routing, knowledge base publication, and agent collaboration workflows, all oriented toward supporting customer service and online sales inquiries. Governance appears centered on centralized support queues and role based agent permissions to standardize resolution processes across the support organization.
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Riu Aublet Et Cie CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hornetsecurity | Legacy | Hornetsecurity Zerospam | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2021 | 2021 |
In 2021 Riu Aublet Et Cie deployed Hornetsecurity Zerospam to protect inbound and outbound email for its riu.fr domain. The deployment uses Hornetsecurity Zerospam as a Secure Email Gateways (SEGs) control point for corporate and customer-facing email traffic at the France-based retail company, covering about 800 employees and centralized corporate mail flows.
The implementation is operated as a cloud-based filtering and quarantine layer positioned before the company mail flow, providing standard Secure Email Gateways (SEGs) capabilities including spam and malware detection, attachment scanning, policy-based quarantine, and enforcement of email authentication such as SPF and DKIM. Administration is delivered through a centralized management console and quarantine workflows for email administrators, aligning governance with existing IT email operations and focusing rollout on corporate mailboxes and website contact channels. Riu Aublet Et Cie Hornetsecurity Zerospam Secure Email Gateways (SEGs) secures corporate email and website contact channels.
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IT Decision Makers and Key Stakeholders at Riu Aublet Et Cie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Riu Aublet Et Cie Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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