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Riverford
Location
Wash Barn, Buckfastleigh,
Devon, TQ11 0JU,
United Kingdom
Website
https://www.riverford.co.uk/
Phone
44 18 0322-7227
Artw industry
Retail
Employee
Revenue

Riverford Technographics

Riverford Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Riverford and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1051 Riverford employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Riverford has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2013, Reach ATS for Applicant Tracking System in 2020, ResDiary for Reservation and Booking Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Riverford is running and its propensity to invest more and deepen its relationship with Microsoft , IFS , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Riverford revenues, which have grown to $146.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverford intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Riverford Tech Stack and Enterprise Applications

Riverford ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX ERP Financial ERP n/a 2013 2013
In 2013, Riverford implemented Microsoft Dynamics AX as its first ERP solution. The deployment addressed ERP Financial requirements for the fast moving fresh produce business and established a centralized system for core business functions across the company of 1,023 employees. The Microsoft Dynamics AX implementation was scoped and project managed as a ground up delivery, focusing on financial management modules including general ledger, accounts payable, accounts receivable, and fixed assets, alongside inventory management, order management, and procurement capabilities consistent with an ERP Financial system. Configuration emphasized master data modeling for products and suppliers, transaction workflows for order to cash and procure to pay, and automation of routine accounting postings. Operational coverage included finance, procurement, sales order processing, and distribution processes, with a single integrated instance designed to unify transactional data and provide supply chain visibility. Governance was enacted through formal project management and phased rollout planning, incorporating data migration, user training, and process redefinition to embed ERP Financial workflows across the organization.
ERP Financial ERP 2025 2025
Payment Processing ERP 2020 2020
Riverford HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instinctive Technologies Legacy Reach ATS Applicant Tracking System HCM n/a 2020 2020
Payroll HCM 2018 2018
Riverford ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ResDiary Legacy ResDiary Reservation and Booking Management ERP Services and Operations n/a 2020 2020
In 2020 Riverford implemented ResDiary for Reservation and Booking Management. The ResDiary implementation is embedded on Riverford's website to provide online booking and reservation capabilities for its retail customer touchpoints. The deployment uses an embedded web booking flow and calendar-driven scheduling to capture customer reservation data and availability in real time. Functional modules in play include the ResDiary online booking widget, calendar and capacity controls, customer reservation records and confirmation workflow, and booking management interfaces for retail operations staff. Operational scope spans Riverford's retail operations and customer service teams who use the system to schedule visits and manage on-site capacity. Governance emphasized aligning web-driven bookings with front-of-house scheduling processes and operational workflows to ensure web reservations are actionable for retail staff.
Riverford AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Riverford Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Riverford eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2020 2020
Riverford CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2025 2025
Customer Support CRM 2014 2014
Marketing Automation CRM 2018 2018
Riverford ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Riverford IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Riverford

First Name Last Name Title Function Department Email Phone
Managing Director Director Finance
Chief Technology Officer CXO IT
Director of Finance Director Finance
Show All Contacts

Apps Being Evaluated by Riverford Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riverford IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riverford digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Riverford Technographics
Riverford is a Retail organization based in United Kingdom, with around 1051 employees and annual revenues of $146.0 million.
Riverford operates a diverse technology stack with applications such as Microsoft Dynamics AX, Reach ATS and ResDiary, covering areas like ERP Financial, Applicant Tracking System and Reservation and Booking Management.
Riverford has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Instinctive Technologies and ResDiary.
Riverford recently adopted applications including IFS Cloud ERP in 2025, Route101 Customer Experience in 2025 and DigitalOcean Droplets in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riverford’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Riverford’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riverford technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.