AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Riverside Healthcare Tech Stack and Enterprise Applications

Riverside Healthcare HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor CloudSuite HCM Core HR HCM n/a 2017 2017
In 2017, Riverside Healthcare implemented Infor CloudSuite HCM. Infor CloudSuite HCM serves as the organization’s Core HR platform and is positioned to manage HRIS, time and attendance, Talent Management, Employee Health, Employee Wellness, core systems and Workforce Management functions. The implementation established a centralized HRIS administration role responsible for configuration and ongoing maintenance of Infor CloudSuite HCM and all related systems. Functional modules and capabilities explicitly covered include time and attendance, talent management, employee health and wellness, workforce management and core HR system tables, with the HRIS Administrator tasked to develop user procedures, maintain HRIS system tables, and document processes and results. Operational integrations focus on vendor file interfaces and crossfunctional coordination, the HRIS Administrator writes and maintains interfaces for all vendor files and collaborates directly with employees, leaders and Payroll to identify compensation compliance issues and remedies. The role also coordinates with functional and technical staff to review, test and implement system upgrades or patches, and to apply fixes and configuration changes across the Infor CloudSuite HCM environment. Governance and process workstreams include training clients and new system users on new processes and functionality, creating guidelines and documentation, and identifying opportunities to increase efficiency and automate processes within HRIS, payroll and talent management systems. Change activities emphasize controlled testing, documented outcomes and operational handoffs between HR, Payroll and technical teams to sustain Core HR operations in the Infor CloudSuite HCM environment.
Payroll HCM 2017 2017
Recruiting HCM 2017 2017
Time and Attendance HCM 2015 2015
Workforce Management HCM 2015 2015
Riverside Healthcare ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epic Systems Legacy Epic ASAP Clinical Trial Management ERP Services and Operations n/a 2016 2016
In 2016, Riverside Healthcare implemented Epic ASAP to extend its Clinical Trial Management capabilities across the Kankakee, IL clinical footprint. The Epic ASAP implementation was delivered alongside Epic inpatient and ambulatory modules to support scheduling, device feeds, and cardiology integration consistent with an enterprise clinical application deployment. The implementation included configuration and testing of core clinical interfaces and device integrations, using Epic ASAP as the central application for acute access and research workflows. Functional capabilities implemented included ADT interfacing, perioperative workflows via OpTime integration, pharmacy messaging through Willow Aesynt ConnectRx ADS, radiology and cardiology result flows via Radiant and McKesson Cardiology, and laboratory result routing through Beaker and Radiant to external physician office EHRs. Integration architecture was built around documentable HL7, X12 and XML translation work, with the team designing, building and testing Cloverleaf engine translations to enable message exchange between Epic ASAP and third party systems. Explicit interfaces delivered included OpTime to McKesson Materials Management, Epic Care Ambulatory to Surescripts, device integration with Capsule and GE Carescape, Epic Care Inpatient and Epic ASAP to GE MUSE, and ADT feeds to more than 25 external systems, with ORU results sent to 12 external physician office EHR systems. Governance and operational readiness included pre and post go live planning, test planning, cut over planning, issue resolution, application team and end user training, and ongoing management of interface error workqueues, error log reports and message searches. The implementation team acted as a liaison between clinical staff and application teams, used scripting tools for translations and file format conversions, and provided proactive monitoring of live interfaces to drive permanent resolutions, building on prior successful Epic go lives completed in 2014 and 2015.
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Healthcare ERP ERP Services and Operations 2016 2016
Healthcare ERP ERP Services and Operations 2016 2016
Healthcare ERP ERP Services and Operations 2016 2016
Laboratory Management ERP Services and Operations 2016 2016
Patient Management ERP Services and Operations 2016 2016
Pharmacy Management ERP Services and Operations 2016 2016
Riverside Healthcare Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epic Systems Legacy Epic UserWeb Web Content Management Content Management n/a 2016 2016
In 2016, Riverside Healthcare deployed Epic UserWeb as a Web Content Management solution on its public website. The Epic UserWeb deployment centralized web content delivery for the health system, establishing a single repository and publishing layer for site pages and hosted documentation. The implementation leveraged Web Content Management capabilities common to the category, including structured content authoring, template-driven page rendering, staged publishing workflows, and role based access controls to separate authoring from production publishing. Governance focused on editorial workflows and content approval to support clinical and patient-facing information, with configuration oriented around reusable templates and documentation hosting provided by Epic UserWeb.
Riverside Healthcare IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2020 2020
Backup as a Service (BaaS) IaaS 2021 2021
Backup as a Service (BaaS) IaaS 2021 2021
SD-WAN IaaS 2016 2017
Servers, Storage and Networking IaaS 2016 2016
Riverside Healthcare CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2016 2017
Identity and Access Management (IAM) CyberSecurity 2016 2017
Next Generation Firewall CyberSecurity 2016 2017
Secure Email Gateways (SEGs) CyberSecurity 2016 2017

IT Decision Makers and Key Stakeholders at Riverside Healthcare

First Name Last Name Title Function Department Email Phone
VP HR VP HR
CFO CXO Finance
Chief Medical Information Officer CXO IT
Senior Vice President and Chief Operating Officer CXO Operations
SVP, Chief Accounting Officer CXO Finance
President & CEO CXO Finance
Vice President, Chief Information Officer CXO IT
VP Human Resources VP HR
Human Resources Manager - Compensation, Benefits & HRIS Manager HR
Director of Information Services Director IT
Systems and Data Center Manager Manager IT
Data Engineer Manager IT
Information Technology Project Manager Manager IT
Director, ITS Operations Director IT
IT Systems & Applications Supervisor Non Manager IT
System Administrator Manager IT

Apps Being Evaluated by Riverside Healthcare Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riverside Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riverside Healthcare digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Riverside Healthcare Technographics
Riverside Healthcare is a Healthcare organization based in United States, with around 3000 employees and annual revenues of $750.0 million.
Riverside Healthcare operates a diverse technology stack with applications such as Infor CloudSuite HCM, Epic ASAP and Epic UserWeb, covering areas like Core HR, Clinical Trial Management and Web Content Management.
Riverside Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor and Epic Systems.
Riverside Healthcare recently adopted applications including Cohesity DataProtect in 2021, Cohesity DataPlatform in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riverside Healthcare’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Riverside Healthcare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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