Ho Chi Minh City, 700000,
Vietnam
RMIT University Vietnam Technographics
RMIT University Vietnam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RMIT University Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 RMIT University Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RMIT University Vietnam has purchased the following applications: Infor SunSystems for ERP Financial in 2014, PageUp ATS for Applicant Tracking System in 2002, Zoho SalesIQ for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RMIT University Vietnam is running and its propensity to invest more and deepen its relationship with Infor , Workday , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RMIT University Vietnam revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RMIT University Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RMIT University Vietnam Tech Stack and Enterprise Applications
RMIT University Vietnam ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 RMIT University Vietnam implemented Infor SunSystems as its ERP Financial application to centralize core finance and budgeting activities within the university finance function. The deployment focused on configuring Infor SunSystems to support budgeting, financial control, and routine financial operations for the institutional finance team in Vietnam.
Infor SunSystems was configured to deliver core financial modules including general ledger processing, budget development and control, financial report generation, document data processing, project management capability, and ongoing financial systems maintenance. The implementation emphasized data investigation and structured processing of financial documents to enable consistent recording and compilation of financial data through the financial information management system.
The Infor SunSystems implementation included an operational integration with Oracle Hyperion Planning, coordinated with a three person Oracle Hyperion Planning team to align planning workflows and budgeting data. Interfaces and handoffs were established between Infor SunSystems and financial planning processes to ensure budget inputs and consolidated planning outputs were synchronized across systems.
Governance activities centered on developing documentation for financial information management systems and formalizing processes for financial data compilation, reporting, and system maintenance. Project management and maintenance responsibilities were embedded into ongoing operations, with staff performing data investigation, report development assistance, and documentation to sustain controls and enable effective budget development and financial control.
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ERP Financial | ERP |
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2020 | 2020 |
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RMIT University Vietnam HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2002 | 2002 |
In 2002, RMIT University Vietnam implemented PageUp ATS as its Applicant Tracking System and deployed the PageUp ATS on their website to publish vacancies and capture external candidate applications. The deployment provided a centralized recruitment platform for RMIT University Vietnam, used by HR and hiring managers across its Vietnam operations and administrative functions.
Implementation emphasized standard Applicant Tracking System capabilities, including job requisition creation, careers site integration, configurable application forms, candidate tracking, interview workflow automation, and operational recruiting reports. The PageUp ATS configuration focused on structured candidate pipelines, role-based access for HR and hiring managers, employer branding on the public careers site, and standardized approval and onboarding handoff workflows for recruitment teams.
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RMIT University Vietnam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, RMIT University Vietnam deployed Zoho SalesIQ on its public website to introduce conversational engagement capabilities, implementing the solution as part of its Chatbots and Conversational AI tooling for web-based student interaction. The implementation centered on campus-facing web channels, with the Zoho SalesIQ live chat widget embedded across rmit.edu.vn to capture prospective student questions and support inbound enquiries from current students and applicants.
The deployment configured Zoho SalesIQ modules typical of Chatbots and Conversational AI implementations, including automated chatbot workflows, live agent chat routing, proactive chat triggers, visitor tracking, and built-in chat analytics and transcripts. Zoho SalesIQ was provisioned to handle scripted conversational flows and handoffs to human operators, with session history and canned responses used to standardize replies.
Operational coverage focused on web-facing business functions such as admissions enquiries, student services, and marketing engagement, with role-based agent access and team inboxes organized to align chat handling with functional ownership. Governance work established response workflows, escalation paths to subject matter teams, and basic queue management to ensure consistent handling of inbound web conversations.
Architecturally the deployment followed a SaaS widget model, embedding Zoho SalesIQ client-side on the university website to enable real-time visitor tracking and conversational sessions without on-premise infrastructure. The implementation positioned RMIT University Vietnam to use Zoho SalesIQ as its primary Chatbots and Conversational AI channel for website engagement and student inquiry management.
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RMIT University Vietnam Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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RMIT University Vietnam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2021 | 2021 |
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RMIT University Vietnam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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IT Decision Makers and Key Stakeholders at RMIT University Vietnam
Apps Being Evaluated by RMIT University Vietnam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-02 | RMIT University Vietnam | Evaluated | Haravan | Haravan Omnichannel | Marketing Automation | CRM |
| 2026-03-18 | RMIT University Vietnam | Evaluated | Intuit | Intuit QuickBooks Online | ERP Financial | ERP |
| 2025-04-12 | RMIT University Vietnam | Evaluated | UKG | UKG Workforce Central Scheduler (ex Kronos Workforce Scheduler) | Workforce Scheduling | HCM |
| 2024-08-06 | RMIT University Vietnam | Evaluated |
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Collaboration | Collaboration |