Aulander, 27805, NC,
United States
Roanoke Electric Cooperative Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Roanoke Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Roanoke Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roanoke Electric Cooperative has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, Proofpoint Email Security and Protection for Secure Email Gateways (SEGs) in 2017, Utility Power NET for Utilities ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roanoke Electric Cooperative is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roanoke Electric Cooperative revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roanoke Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meridian Cooperative | Legacy | Utility Power NET | Utilities ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Roanoke Electric Cooperative implemented Utility Power NET as its Utilities ERP. The initial deployment placed Utility Power NET at the center of service ticketing and field scheduling for the cooperative’s customer service and operations teams.
Utility Power NET was used to enter and manage tickets for scheduling connects, reconnects, disconnects, and installations, supporting work order orchestration and field dispatch workflows typical of a Utilities ERP. Customer care staff recorded service events in Utility Power NET as the operational record for electric service activities, enabling standardized ticket creation and status tracking.
Operational use documented from August 2018 onward shows care center personnel entering tickets in Utility Power NET while operating a hybrid stack that included Sonar for internet install scheduling and SmartSheets for the Upgrade to Save program. Payment and program administration tasks such as taking bill payments by phone, preparing remittances, and sending PPM invoices to DSS for LIEAP and CIP programs were handled alongside Utility Power NET, reflecting cross-tool processes between customer care, billing, and field operations.
Scope of the implementation focused on Customer Care and Field Operations within Roanoke Electric Cooperative, with staff-level workflow changes that centralized service event ticketing in Utility Power NET and combined office automation tools for mail processing and document handling as part of daily operational governance.
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