Milwaukee, 53202, WI,
United States
Robert Half Technographics
Robert Half Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Robert Half and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Robert Half employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Robert Half has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Sterling Background Check for BackGround Screening in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robert Half is running and its propensity to invest more and deepen its relationship with Intuit , Sage , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robert Half revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robert Half intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Robert Half Tech Stack and Enterprise Applications
Robert Half ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014 Robert Half implemented Intuit Quickbooks Enterprise as an ERP Financial system to centralize finance and accounting functions for its U.S. professional services operations, aligning the deployment with the company size and corporate finance requirements. The implementation positioned Intuit Quickbooks Enterprise as the principal ERP Financial application supporting transactional bookkeeping, invoicing, and core financial reporting.
The deployment focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue capture, and consolidated financial reporting. Configuration emphasized chart of accounts standardization, automated invoicing and month end workflows, and role based access controls to enforce segregation of duties and audit trails.
Operational coverage targeted the corporate finance and accounting organization, with the system provisioned as a centralized finance instance to support multiple business units and legal entities within Robert Half. The architecture was implemented to support high frequency transactional processing and periodic consolidation, reflecting common ERP Financial operational patterns for mid sized professional services firms.
Governance concentrated on formalizing financial close and approval workflows, establishing system based controls and audit logging, and documenting finance process ownership for ongoing maintenance and compliance. Intuit Quickbooks Enterprise was instrumented to serve core business functions of accounting, billing and financial reporting, enabling consistent operational discipline across the finance organization.
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ERP Financial | ERP |
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2007 | 2007 |
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ERP Financial | ERP |
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2019 | 2022 |
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ERP Financial | ERP |
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2021 | 2021 |
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ERP Financial | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2015 | 2015 |
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Robert Half HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 Robert Half implemented Sterling Background Check from Sterling Talent Solutions to support its staffing and onboarding workflows, deploying the application within its Staffing Support operations that provide administrative support for a team of 12 on-site staffing professionals. The implementation was directed at BackGround Screening use cases, focusing on pre-employment background checks, drug screening coordination, and electronic document fulfillment tied to candidate onboarding processes.
Sterling Background Check was configured to orchestrate screening workflows and candidate lifecycle touchpoints, including tracking the progress of new hire pre-employment background checks and drug screens based on client requirements. The implementation supported functional capabilities typical of BackGround Screening systems, such as screening order management, status tracking, candidate data capture, and integration points for I9 and W4 validation during onboarding.
Operational integrations were explicit in the environment, with candidate and case data entered into SalesForce for front-line user activity, DocuSign used for electronic signature and document fulfillment, and SterlingONE used for screening orchestration and workflow execution. The scope of operations covered high volume inbound candidate and client interactions across the metro area, candidate interfacing via phone and email, and coordination with payroll and hiring clients through structured submittal of candidate resumes.
Governance and process restructuring centered on centralizing screening coordination and onboarding controls with Sterling Background Check, instituting role-based tracking for staffing professionals and formalized routing of candidate documents and statuses. Day-to-day operational governance included oversight of I9 and W4 validation, routing and escalation of candidate issues, and persistent tracking of screening and drug test milestones to meet client-specific requirements.
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2021 | 2022 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2017 | 2017 |
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Robert Half AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Robert Half deployed Salesforce Chat (formerly Salesforce Live Agent) in a Chatbots and Conversational AI implementation on its public website. The deployment embedded Salesforce Chat into candidate and client facing pages to enable real time conversational support and agent attended sessions. The initial scope targeted web engagement for customer service and candidate support within digital engagement channels.
Configuration work emphasized chat routing rules, agent console setup, presence and session management, transcript capture, and proactive chat invites consistent with Chatbots and Conversational AI implementations. Salesforce Chat (formerly Salesforce Live Agent) was implemented via the Live Agent web deployment on site pages and configured to hand off sessions to human agents during staffed hours. Operational governance focused on ownership by customer service and digital engagement teams, defining chat handling processes and shift based availability for web interactions.
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Robert Half Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Robert Half Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Robert Half CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2014 | 2014 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Robert Half ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Robert Half Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Robert Half PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Robert Half IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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Robert Half CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Robert Half
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Robert Half Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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