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Robert M. Sides
Location
201 Mulberry Street,
Williamsport, 17701, PA,
United States
Website
https://www.rmsides.com/
Phone
1 570-326-2094
Artw industry
Retail
Employee
Revenue

Robert M. Sides Technographics

Robert M. Sides Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Robert M. Sides and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Robert M. Sides employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Robert M. Sides has purchased the following applications: PayPal Venmo for Payment Processing in 2023, MegaPhone AI Curbside for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Robert M. Sides is running and its propensity to invest more and deepen its relationship with PayPal , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Robert M. Sides revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robert M. Sides intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Robert M. Sides Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Venmo Payment Processing ERP Financial Management n/a 2023 2023
Payment Processing ERP Financial Management 2024 2024
Payment Processing ERP Financial Management 2025 2025
Payment Processing ERP Financial Management 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MegaPhone AI Legacy MegaPhone AI Curbside Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Robert M Sides Family Music Center implemented MegaPhone AI Curbside. The rollout used MegaPhone AI Curbside to shift phone conversations to text, leveraging SMS and webchat channels to accelerate retail sales and reputation management, categorized as Chatbots and Conversational AI. The implementation focused on in-store pickup workflows, inferred SMS pickup and curbside notification capability, and automated review solicitation across its United States retail operations. This deployment emphasized customer-facing conversational interfaces and staff messaging consoles to support pickup coordination and customer follow up. Configuration and functional modules included SMS pickup or curbside messaging, webchat routing, and automated review invitation workflows delivered by MegaPhone AI Curbside. The architecture was executed as a cloud-hosted conversational platform integrating channel routing and agent handoff patterns, with operations adapting front-line staff workflows from voice calls to text-driven interactions. Governance changes addressed messaging ownership and pickup confirmation processes to accommodate text-first customer touchpoints. Robert M Sides Family Music Center reported a 2.6x increase in monthly reviews and anecdotal text-driven sales following the deployment of MegaPhone AI Curbside.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
Web Content Management Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2025 2025
Tag Management CRM 2018 2018
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2022 2022
Application Performance Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2017 2017
Domain Name System (DNS) IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2013 2013
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2025 2025
Web Application Firewalls (WAF) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at Robert M. Sides
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Robert M. Sides Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Robert M. Sides Technographics

Robert M. Sides is a Retail organization based in United States, with around 75 employees and annual revenues of $12.0 million.

Robert M. Sides operates a diverse technology stack with applications such as PayPal Venmo, MegaPhone AI Curbside and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Robert M. Sides has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, MegaPhone AI and Microsoft.

Robert M. Sides recently adopted applications including Apple Pay in 2025, Google Pay in 2025 and Orbee Tier X in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Robert M. Sides’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Robert M. Sides’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Robert M. Sides technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.