Robinsons Retail Holdings
110 E. Rodriguez Jr. Avenue Bagumbayan,
Quezon City, 1110,
Philippines
Quezon City, 1110,
Philippines
63 8 635 0751
Retail
Robinsons Retail Holdings Technographics
Robinsons Retail Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Robinsons Retail Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24165 Robinsons Retail Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robinsons Retail Holdings has purchased the following applications: SAP HCM Benefits for Benefits Administration in 2010, Value Exchange edgePOS for Point Of Sale in 2020, GoCart eCommerce Platform for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robinsons Retail Holdings is running and its propensity to invest more and deepen its relationship with SAP , Value Exchange , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robinsons Retail Holdings revenues, which have grown to $3.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robinsons Retail Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Robinsons Retail Holdings Tech Stack and Enterprise Applications
Robinsons Retail Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2010 | 2010 |
In 2010, Robinsons Retail Holdings implemented SAP HCM Benefits to establish centralized Benefits Administration for its HR organization. The SAP HCM Benefits deployment targeted compensation and benefits workflows and formalized benefits data capture across employee populations.
The implementation configured SAP HCM Benefits modules for core benefits administration and compensation and benefits management, including eligibility rules, enrollment processing, and benefits record management. Configuration and automation focused on enrollment workflows, eligibility cohorts, and benefit plan configuration to support routine HR operations and benefit lifecycle management.
Operationally the deployment supported Robinsons Retail Holdings HR and Compensation & Benefits teams in the Philippines, and integrated SAP HCM Benefits with third party vendor management processes to coordinate benefit providers and vendor-sourced enrollments. Third-Party Vendor Management was embedded into operational workflows to align external vendor interactions with internal benefits processing and plan maintenance.
Governance emphasized role based access and configuration ownership within HR, with skills enablement for Human Resources Assistant and HR administrators on SAP HR and Compensation & Benefits practices. The rollout structured process standardization for benefits enrollment and vendor coordination, and instituted HR operational controls around benefits data stewardship and vendor interfaces.
|
|
|
|
|
Compensation Management | HCM |
|
2010 | 2010 |
|
|
|
|
|
Core HR | HCM |
|
2010 | 2010 |
|
|
|
|
|
Payroll | HCM |
|
2010 | 2010 |
|
|
|
|
|
Time and Attendance | HCM |
|
2010 | 2010 |
|
Robinsons Retail Holdings ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Value Exchange | Legacy | Value Exchange edgePOS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Robinsons Retail Holdings deployed Value Exchange edgePOS in a Point Of Sale rollout across its supermarket and convenience-store formats in the Philippines. The engagement targeted improved checkout operations and centralized POS management for the retailer.
The implementation used Value Exchange edgePOS as the terminal application and included point-of-interaction installations, managed services for ongoing device and software operations, and payment gateway integrations consistent with the vendor’s retail offering. Configuration work emphasized standardized checkout workflows, remote device provisioning, and centralized transaction visibility to support consistent store-level operations.
Integrations focused on payment gateway connectivity and operational links to centralized POS management layers, with the deployment operating across Robinsons supermarket and convenience-store formats in the Philippines. Operational coverage and system orchestration were structured to deliver consistent cashiering, payment processing, and device lifecycle management across store formats.
Governance changes centralized POS configuration and software update processes, aligning store operations and IT workflows under a centralized POS management approach. The engagement reflects a managed-services centric Point Of Sale implementation using Value Exchange edgePOS to consolidate checkout operations and payment processing control.
|
Robinsons Retail Holdings eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | GoCart eCommerce Platform | eCommerce | eCommerce | Growsari | 2022 | 2022 |
In 2022, Robinsons Retail Holdings repositioned and renamed its in-house GoCart eCommerce Platform as the primary omnichannel online grocery and retail storefront across group formats in the Philippines. The GoCart eCommerce Platform was subject to a replatforming and rollout in 2022, and technical and logistical support for the platform is provided by Growsari. The platform underpins the group's omnichannel strategy to bridge physical stores and online sales, serving as the front end for store assist fulfillment and consumer direct orders.
Implementation emphasis for GoCart eCommerce Platform includes standard eCommerce functional modules such as catalog management, cart and checkout, customer account and loyalty capabilities, order management and fulfillment orchestration, and inventory synchronization to align store and distribution center fulfillment workflows. Integrations focus on operational connections with the group store network, store fulfillment processes and logistics partners, with Growsari responsible for technical operations and logistical support. Operational coverage spans Robinsons Retail Holdings retail formats across the Philippines, affecting merchandising, store operations, supply chain and customer service, and governance was centralized for product, promotion and fulfillment rules during the rollout.
|
Robinsons Retail Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
Robinsons Retail Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Robinsons Retail Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Robinsons Retail Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Robinsons Retail Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Robinsons Retail Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Robinsons Retail Holdings Technographics
Robinsons Retail Holdings is a Retail organization based in Philippines,
with around 24165 employees and annual revenues of $3.35 billion.
Robinsons Retail Holdings operates a diverse technology stack with applications such as
SAP HCM Benefits, Value Exchange edgePOS and GoCart eCommerce Platform,
covering areas like Benefits Administration, Point Of Sale and eCommerce.
Robinsons Retail Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Value Exchange and In-House Applications.
Robinsons Retail Holdings recently adopted applications including
GoCart eCommerce Platform in 2022, New Relic APM in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Robinsons Retail Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Robinsons Retail Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Robinsons Retail Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.