Quezon City, 1110,
Philippines
Robinsons Retail Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Robinsons Retail Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24165 Robinsons Retail Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robinsons Retail Holdings has purchased the following applications: SAP HCM Benefits for Benefits Administration in 2010, Value Exchange edgePOS for Point Of Sale in 2020, GoCart eCommerce Platform for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robinsons Retail Holdings is running and its propensity to invest more and deepen its relationship with SAP , Value Exchange , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robinsons Retail Holdings revenues, which have grown to $3.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robinsons Retail Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2010 | 2010 |
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Compensation Management | HCM |
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2010 | 2010 |
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Core HR | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Value Exchange | Legacy | Value Exchange edgePOS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Robinsons Retail Holdings deployed Value Exchange edgePOS in a Point Of Sale rollout across its supermarket and convenience-store formats in the Philippines. The engagement targeted improved checkout operations and centralized POS management for the retailer.
The implementation used Value Exchange edgePOS as the terminal application and included point-of-interaction installations, managed services for ongoing device and software operations, and payment gateway integrations consistent with the vendor’s retail offering. Configuration work emphasized standardized checkout workflows, remote device provisioning, and centralized transaction visibility to support consistent store-level operations.
Integrations focused on payment gateway connectivity and operational links to centralized POS management layers, with the deployment operating across Robinsons supermarket and convenience-store formats in the Philippines. Operational coverage and system orchestration were structured to deliver consistent cashiering, payment processing, and device lifecycle management across store formats.
Governance changes centralized POS configuration and software update processes, aligning store operations and IT workflows under a centralized POS management approach. The engagement reflects a managed-services centric Point Of Sale implementation using Value Exchange edgePOS to consolidate checkout operations and payment processing control.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | GoCart eCommerce Platform | eCommerce | eCommerce | Growsari | 2022 | 2022 |
In 2022, Robinsons Retail Holdings repositioned and renamed its in-house GoCart eCommerce Platform as the primary omnichannel online grocery and retail storefront across group formats in the Philippines. The GoCart eCommerce Platform was subject to a replatforming and rollout in 2022, and technical and logistical support for the platform is provided by Growsari. The platform underpins the group's omnichannel strategy to bridge physical stores and online sales, serving as the front end for store assist fulfillment and consumer direct orders.
Implementation emphasis for GoCart eCommerce Platform includes standard eCommerce functional modules such as catalog management, cart and checkout, customer account and loyalty capabilities, order management and fulfillment orchestration, and inventory synchronization to align store and distribution center fulfillment workflows. Integrations focus on operational connections with the group store network, store fulfillment processes and logistics partners, with Growsari responsible for technical operations and logistical support. Operational coverage spans Robinsons Retail Holdings retail formats across the Philippines, affecting merchandising, store operations, supply chain and customer service, and governance was centralized for product, promotion and fulfillment rules during the rollout.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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