Rockport
Rockport Technographics
Rockport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rockport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Rockport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rockport has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2010, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rockport is running and its propensity to invest more and deepen its relationship with SAP , PayPal , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rockport revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rockport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rockport Tech Stack and Enterprise Applications
Rockport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Rockport implemented SAP ERP ECC 6.0 to standardize core finance and operational processes across its multi-brand retail footprint. Sapours adopted a Big Bang approach that mapped requirements across the USA and Canada to deliver a simplified user interface for internal and external stakeholders, to enable field sales to place orders on behalf of customers, and to provide a unified buying experience across geographies. The SAP ERP ECC 6.0 deployment formed the ERP Financial backbone that linked commerce, order management and retail workflows into a single operational platform.
The implementation configured SAP ECC modules including SAP SD, SAP MM and SAP FICO alongside technical stacks such as SAP Basis, SAP FIORI, EDI, BODS and ABAP, and supported commerce and marketing capabilities via Hybris Marketing and Commerce components. Functional capabilities delivered included end to end Asynchronous Order Management AOM, retail pack OAA, and the Assisted Sales Module ASM workflow for sales teams, together with virtual showroom functionality to view and book upcoming season designs. Hybris v6.00 was powered by an underlying HANA database platform to improve transactional responsiveness and to surface personalized views for customers and sales users.
Interoperability was achieved through extended integrations, including SAP Hybris and SAP FMS connected via a data hub accelerator for migration, integration between SAP Hybris and Open Text for digital asset management, and SAP Hybris integration with the PLM system for product data enrichment. The solution also integrated with supporting systems such as ERP finance and logistics modules, CRM, payment gateways and POS platforms, and coordinated with external vendors for hosting and batch scheduling. Operational coverage included cross-continental support and on-call application support across Americas, Europe and Asia Pacific time zones including USA, Canada, Europe, Japan, Korea and India.
Governance followed a coordinated Big Bang rollout executed over an eight month program, with Sapours managing transition activities, cutover planning and cross-vendor coordination. Reported benefits from the program included a robust and unified buying UI implemented across geographies, enabled virtual showroom pages for multi-brand booking, real-time customer feedback and inventory status, and personalized views for customers and sales teams. The engagement extended into ongoing upgrades, migrations and support work, including a rapid migration of SAP Hybris B2B from Version 6.0 to Version 1808 completed in two weeks using a fashion industry specific accelerator and subsequent stack patching and S4 HANA related work.
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Rockport HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Rockport implemented UKG Pro HCM (ex UltiPro HCM) to consolidate Core HR activities across its corporate and retail workforce. The deployment established UKG Pro HCM as the central employee record system supporting Rockport human resources functions and compliance workflows.
Operational use focused on document and compliance management, with HR staff verifying employee eligibility through E-Verify processes and filing I9s and other personnel records into the platform. Performance management capabilities were used to upload and maintain employee reviews in UltiPro, and routine clerical tasks supporting payroll and legal teams were executed against the unified personnel dataset.
The implementation covered core HR process ownership for corporate and retail departments, creating a single source of truth for personnel data, review records, and document retention. Governance emphasized HR-driven record filing and review upload procedures, with operational handoffs to payroll and legal for administrative and compliance activities.
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Rockport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Rockport implemented SAP Apparel and Footwear (SAP AFS) as part of a Retail Management program to standardize multibrand commerce operations across the United States and Canada. The rollout used a Big Bang approach executed by Sapours and focused on delivering a simplified, unified user interface for internal and external stakeholders while enabling field sales to place orders on behalf of customers and to present a consistent buying experience across geographies.
The implementation centered on SAP Apparel and Footwear complemented by SAP Hybris commerce capabilities, deploying Hybris version 6.00 on a HANA database platform. Key functional capabilities configured included Asynchronous Order Management, retail pack OAA, and the Assisted Sales Module workflow to empower sales teams, along with virtual showroom pages to allow customers to view and book upcoming season designs.
Interoperability was achieved through extended integrations, including SAP Hybris to SAP FMS using a data hub accelerator for migration, SAP Hybris to Open Text for digital asset management, and SAP Hybris to the PLM system for product data enrichment. The solution integrated with enterprise systems such as ERP and CRM, payment gateways and multiple POS solutions, and was supported by an exhaustive SAP application stack including SAP ECC modules for SD, MM and FICO, SAP Fiori, EDI, BODS, ABAP, Commerce components and Hybris Marketing to deliver a 360-degree platform experience.
Governance and rollout controls included an eight month execution program and a structured transition methodology to coordinate external vendors such as IBM for hosting, RMJ for scheduling, POS vendors APTOS and WebTOS, and bank interfaces. Post go-live workstreams included a rapid migration path where Sapours upgraded Hybris from B2B version 6.0 to version 1808 and applied component patches including virtual showroom sites and S/4 HANA related work in a two week cutover using a fashion industry accelerator, combined with on-call support across Americas, Europe and Asia Pacific time zones.
Documented outcomes from the engagement included a robust and unified buying UI implemented across geographies for sales teams and customers, enabled virtual showroom pages across brands, real-time customer feedback and inventory status, and personalized views for customers and sales teams. The program improved customer experience by leveraging SAP Hybris together with SAP FMS within the Retail Management deployment of SAP Apparel and Footwear (SAP AFS).
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Rockport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Rockport eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2023 | 2023 |
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Rockport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rockport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Rockport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Rockport CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rockport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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SVP of International Sales & NAM Retail | VP | Sales | |
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Vice President Sales, Internet Channel | VP | Sales | |
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SVP Sales | VP | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Director of Sales Operations | Director | Sales | |
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CEO | CXO | Finance | |
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Director of North America Store Operations | Director | Finance | |
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Vice President of Global Human Resources | VP | HR | |
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Director of Compensation and Benefits | Director | HR | |
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Finance Manager, NA eCommerce and Retail | Manager | Finance | |
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Vice President of Finance | VP | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Sr Director, International Finance and Operations | Director | Finance | |
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Apps Being Evaluated by Rockport Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rockport IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rockport digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Rockport Technographics
Rockport is a Retail organization based in United States,
with around 270 employees and annual revenues of $130.0 million.
Rockport operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, UKG Pro HCM (ex UltiPro HCM) and SAP Apparel and Footwear (SAP AFS),
covering areas like ERP Financial, Core HR and Retail Management.
Rockport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and UKG.
Rockport recently adopted applications including
LexisNexis ThreatMetrix in 2023, USPS Click-N-Ship in 2023 and Okta Identity Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rockport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rockport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rockport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.