AI Buyer Insights:

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

Rocky Mountain Chocolate Factory
Location
265 Turner Drive,
Durango, 81303, CO,
United States
Website
https://www.rmcf.com/
Phone
1 800-344-9630
Artw industry
Consumer Packaged Goods
Employee
Revenue

Rocky Mountain Chocolate Factory Technographics

Rocky Mountain Chocolate Factory Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Rocky Mountain Chocolate Factory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 136 Rocky Mountain Chocolate Factory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Rocky Mountain Chocolate Factory has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2024, Workstream Hiring for Recruiting in 2020, Tawk.to for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Rocky Mountain Chocolate Factory is running and its propensity to invest more and deepen its relationship with Microsoft , Workstream , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Rocky Mountain Chocolate Factory revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rocky Mountain Chocolate Factory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Rocky Mountain Chocolate Factory Tech Stack and Enterprise Applications

Rocky Mountain Chocolate Factory ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics GP Microsoft Dynamics 365 Business Central ERP Financial ERP n/a 2024 2024
In 2024, Rocky Mountain Chocolate Factory implemented Microsoft Dynamics 365 Business Central. The deployment established Microsoft Dynamics 365 Business Central as the companys ERP Financial platform and replaced Microsoft Dynamics GP to centralize finance and franchise accounting processes. The implementation configured core financial modules aligned with ERP Financial functionality, including full cycle accounts receivable, bank reconciliation, general ledger posting, credit memo processing, and shipment approval workflows. Quarterly franchise billing for royalties and support for collections activities were provisioned within Business Central, and the application was actively used by finance staff including a Staff Accountant documented as operating Business Central from January 2025 to June 2025. Operational coverage emphasized finance, franchise support, and collections, with explicit process handling for payment arrangements and promissory notes issuance. J-Sox compliance requirements were incorporated into the control framework, driving configuration of approval paths and audit trails consistent with ERP Financial governance needs. Governance changes focused on formalizing approval workflows and role based access controls inside Microsoft Dynamics 365 Business Central to support shipment approvals, credit memo authorization, and quarterly royalty billing cycles. The narrative centers on Business Central as the transactional backbone for Rocky Mountain Chocolate Factorys finance and franchise accounting functions, consolidating accounting workflows previously on Microsoft Dynamics GP.
Rocky Mountain Chocolate Factory HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workstream Legacy Workstream Hiring Recruiting HCM n/a 2020 2020
In 2020, Rocky Mountain Chocolate Factory implemented Workstream Hiring. The deployment used Workstream Hiring within the Recruiting category to centralize store-level hiring workflows across the company’s retail footprint in the United States. The implementation emphasized applicant sourcing and applicant tracking workflows, automated training and onboarding modules, and a mobile first manager interface that enables hiring and training from a smartphone. Workstream Hiring was configured to automate candidate screening steps and orchestrate training tasks, standardizing store procedures so each location can operate like the best store. Operational coverage focused on store managers and HR administrators, aligning Recruiting processes with retail operations and manager driven hiring. No implementation partner or external integrations are specified, so the deployment relied on in application orchestration and mobile enabled workflows typical for Recruiting platforms. Governance shifted to manager executed hiring and automated onboarding checklists, embedding consistent approval and training steps into store operations. According to the customer statement, Rocky Mountain Chocolate Factory hires faster, automates the training process with Workstream Hiring, and enables completion of hiring and training activities from mobile devices, creating a repeatable store level recruiting and onboarding model.
Rocky Mountain Chocolate Factory AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Rocky Mountain Chocolate Factory deployed Tawk.to as its customer-facing chat solution on its public website. Tawk.to is implemented as a web-embedded chat application in the Chatbots and Conversational AI category, centralizing real-time visitor messaging on rmcf.com to support online customer service and e-commerce inquiry handling. The implementation reflects a lightweight cloud-hosted chat architecture typical for smaller Consumer Packaged Goods retailers, with the chat widget acting as the primary engagement touchpoint on the corporate site. Configuration centers on the Tawk.to live chat widget, agent dashboard, canned responses, and transcript capture to preserve conversation history and support customer service and store operations. Administration is handled through the vendor console to manage agent presence, message routing, and chat logs, and operational coverage is limited to the company website as the primary channel, servicing customer service, order support, and marketing engagement activities. No system integrator was listed and no prior product name was provided.
Rocky Mountain Chocolate Factory Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2010 2010
Rocky Mountain Chocolate Factory eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
Rocky Mountain Chocolate Factory ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
Rocky Mountain Chocolate Factory IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Database Management IaaS 2012 2012
Database Management IaaS 2011 2011
SD-WAN IaaS 2018 2018
Rocky Mountain Chocolate Factory CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Rocky Mountain Chocolate Factory

First Name Last Name Title Function Department Email Phone
VP Finance VP Finance
Director of IT Director IT
Director of Strategic Development Director Finance
VP of IT VP IT
Corporate Controller Director Finance
Director of General Accounting Director Finance
Director Of Information Technology Director IT
Chief Financial Officer CXO Finance
CEO & Director Director Finance
Show All Contacts

Apps Being Evaluated by Rocky Mountain Chocolate Factory Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rocky Mountain Chocolate Factory IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rocky Mountain Chocolate Factory digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Rocky Mountain Chocolate Factory Technographics
Rocky Mountain Chocolate Factory is a Consumer Packaged Goods organization based in United States, with around 136 employees and annual revenues of $30.0 million.
Rocky Mountain Chocolate Factory operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, Workstream Hiring and Tawk.to, covering areas like ERP Financial, Recruiting and Chatbots and Conversational AI.
Rocky Mountain Chocolate Factory has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Workstream and Tawk.to.
Rocky Mountain Chocolate Factory recently adopted applications including Microsoft Dynamics 365 Business Central in 2024, Workstream Hiring in 2020 and Tawk.to in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rocky Mountain Chocolate Factory’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Rocky Mountain Chocolate Factory’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rocky Mountain Chocolate Factory technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.