ROLI
ROLI Technographics
ROLI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ROLI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 157 ROLI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROLI has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROLI is running and its propensity to invest more and deepen its relationship with Oracle , Affirm , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROLI revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROLI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ROLI Tech Stack and Enterprise Applications
ROLI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, ROLI implemented Oracle NetSuite ERP OneWorld to centralize its back office and financial operations, establishing a cloud-native foundation for its ERP Financial environment. The deployment is positioned as a multi-entity, multi-currency cloud ERP roll out supporting the companys commercial expansion.
The implementation encompassed core functional modules including financials, inventory management, order management and CRM, with explicit configuration for multi-currency management covering the British pound, Euro and US dollar. NetSuite OneWorld capabilities were used to enable multi-subsidiary accounting, with three subsidiaries in the United Kingdom and two in the United States modeled for consolidated financial control and localized transaction processing.
Operational scope extended across finance, sales order fulfillment and inventory operations to unify order-to-cash and inventory valuation workflows across the UK and US legal entities. The deployment leveraged standard ERP Financial workflows such as multi-currency transactional posting, intercompany eliminations and centralized ledger configuration to support cross-border commerce.
Governance changes focused on standardizing chart of accounts and transaction routing to enable centralized reporting and multi-entity compliance, while maintaining subsidiary-level transactional autonomy. As stated in public materials, the Oracle NetSuite ERP OneWorld implementation left ROLI better positioned to take advantage of rapid sales growth for products such as the Seaboard Block and Lightpad Block.
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Payment Processing | ERP |
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2020 | 2020 |
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ROLI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ROLI implemented LiveChat on its website. LiveChat functions as ROLI's Chatbots and Conversational AI solution, delivering a persistent web chat interface on roli.com to handle customer inquiries and prospect engagement. The implementation is focused on customer facing engagement across the public site rather than internal collaboration channels.
The deployment uses the LiveChat web chat widget and agent console to capture visitor interactions, enabling real time messaging, canned responses, and visitor session context consistent with Chatbots and Conversational AI capabilities. Configuration centered on embedding the LiveChat widget across the site, routing sessions to customer support and sales personnel, and establishing conversational workflows and response templates to standardize handling. Governance emphasized operational ownership by customer support teams and web operations for widget configuration, message handoff, and ongoing content iteration.
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ROLI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 ROLI implemented Google Workspace (Formerly Google G-Suite) as its primary collaboration platform, a deployment visible in the company website source and configured to support core office productivity. ROLI uses Google Workspace (Formerly Google G-Suite) for Collaboration across corporate communications and creative teams, positioning the suite as the central system for email, calendaring, real time document editing, and cloud file storage.
The implementation incorporates standard Google Workspace functional modules, including Gmail, Google Calendar, Google Drive, Google Docs, Sheets, and Slides, along with Google Meet for virtual meetings and the Google Admin console for user and device management. Configuration signals point to shared drives for team content, collaborative editing workflows for creative and product artifacts, and centralized storage policies to manage organizational documents.
Operational coverage spans ROLI's internal business functions such as product development, marketing, and corporate operations, with Google Workspace acting as the backbone for cross functional collaboration and content lifecycle management. Identity and access are administered through the Google Admin console, with group based permissions and sharing settings used to control document visibility and collaboration scope.
Governance is implemented through account provisioning and administrative controls inside Google Workspace (Formerly Google G-Suite), including role based access, drive sharing restrictions, and administrative logging to support operational control. The deployment emphasizes collaboration governance and secure content sharing while enabling real time creative workflows across ROLI's teams.
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ROLI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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ROLI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Social Media Management | CRM |
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2018 | 2018 |
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ROLI PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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ROLI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ROLI
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, Finance and Business Analytics | VP | Finance | |
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Founder & CEO | CXO | Finance | |
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Apps Being Evaluated by ROLI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ROLI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ROLI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ROLI Technographics
ROLI is a Media organization based in United Kingdom,
with around 157 employees and annual revenues of $70.0 million.
ROLI operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
ROLI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Google.
ROLI recently adopted applications including
FreshDesk Customer Support in 2022, Shopify in 2021 and Mixpanel in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ROLI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ROLI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ROLI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.