Leeds Beckett University
Civic Quarter Leeds, LS1 3HE,
Leeds, LS1 3HE,
United Kingdom
Leeds, LS1 3HE,
United Kingdom
44 11 3812-0000
Education
Leeds Beckett University Technographics
Leeds Beckett University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leeds Beckett University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2900 Leeds Beckett University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leeds Beckett University has purchased the following applications: Stripe Payments for Payment Processing in 2020, Click4Assistance for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leeds Beckett University is running and its propensity to invest more and deepen its relationship with Stripe , Click4Assistance , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leeds Beckett University revenues, which have grown to $6.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leeds Beckett University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leeds Beckett University Tech Stack and Enterprise Applications
Leeds Beckett University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Leeds Beckett University implemented Stripe Payments on its website. Stripe Payments, a Payment Processing solution, was deployed to handle online card acceptance, checkout workflows and tokenized payment methods for web transactions. The deployment targets the university website as the primary payment channel for course fees, event ticketing and other online receivables.
The implementation architecture relies on client side payment elements embedded in web pages, server side payment endpoints and webhook event handling to orchestrate authorization, capture and refund flows consistent with Payment Processing best practices. Functional capabilities implemented include hosted checkout flows, card tokenization for repeat payments and event driven payment notifications to support reconciliation and dispute handling. Operational ownership is aligned to central finance and web services teams, which established PCI aware controls and integrated reconciliation processes into existing financial workflows.
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Leeds Beckett University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Leeds Beckett University deployed Click4Assistance on its website to provide real-time conversational support for prospective students and campus enquiries. Click4Assistance is used as a Chatbots and Conversational AI application that serves as the university's primary web-based engagement channel for admissions, general enquiries, and student support.
The implementation leverages typical Chatbots and Conversational AI capabilities including live chat routing, proactive chat invitations, templated responses and quick replies, session transcript capture, and an agent console to enable seamless handover from automated scripts to human advisors. Configuration centered on conversational scripting and FAQ automation, with rules-based escalation pathways and agent queuing to manage peak enquiry volumes.
Operational scope is focused on the public-facing website and integrated contact workflows, with governance split between the web team and student services for content updates and access controls. Governance practices include scheduled review cycles for conversational content, transcript retention policies, and defined handover procedures to ensure consistent responses across frontline business functions.
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Leeds Beckett University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Leeds Beckett University implemented Microsoft 365 as its primary Collaboration platform. The implementation establishes Microsoft 365 as a cloud-hosted productivity and collaboration suite supporting institutional communications and document workflows across the university.
The Microsoft 365 deployment includes core Collaboration components such as Exchange Online for enterprise email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online for intranet and document management, OneDrive for Business for user file sync, and the Office productivity applications. Identity and access control are managed at the tenant level using Microsoft 365 identity services, with role-based administration and centralized security and compliance controls typical of the Microsoft 365 administration model.
Operational coverage spans academic and administrative functions, with centralized provisioning and tenant administration to govern user accounts, mailboxes, sites, and collaboration spaces. Public references to Microsoft 365 on the Leeds Beckett University website indicate active institutional provisioning and user-facing communications about the service, while governance is handled through tenant-level policy configuration and administrative roles in the Microsoft 365 admin center.
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Leeds Beckett University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Leeds Beckett University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Leeds Beckett University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Leeds Beckett University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Leeds Beckett University
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Financial Planning and Reporting | Director | Finance | |
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Associate Director IT | Director | IT | |
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IT Manager | Manager | IT | |
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Procurement Manager | Manager | Procurement | |
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Payroll Manager | Manager | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Head of Procurement | Director | Procurement | |
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Director of IT Services | Director | IT | |
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Director of Human Resources | Director | HR | |
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HR Planning and Reward Manager | Manager | HR | |
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Interim Associate Director IT Operations | Director | IT | |
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Associate Director Student Services | Director | Customer Service | |
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Deputy Director of Human Resources | Director | HR | |
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Finance Director | Director | Finance | |
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Financial Systems Development Officer | Manager | IT | |
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Director Information Technology Services | Director | IT | |
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Apps Being Evaluated by Leeds Beckett University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leeds Beckett University IT executives and key decision makers. This section highlights Leeds Beckett University's latest recorded technology evaluations, including Squiz Funnelback Search for Application, Web and Enterprise Search on 2025-09-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leeds Beckett University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-10 | Leeds Beckett University | Evaluated | Squiz | Squiz Funnelback Search | Application, Web and Enterprise Search | Content Management |
FAQ - APPS RUN THE WORLD Leeds Beckett University Technographics
Leeds Beckett University is a Education organization based in United Kingdom,
with around 2900 employees and annual revenues of $6.62 billion.
Leeds Beckett University operates a diverse technology stack with applications such as
Stripe Payments, Click4Assistance and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Leeds Beckett University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Click4Assistance and Microsoft.
Leeds Beckett University recently adopted applications including
SendinBlue in 2021, Atlassian Jira Service Desk in 2021 and Stripe Payments in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leeds Beckett University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Leeds Beckett University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leeds Beckett University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.