Willunga, 5172, SA,
Australia
Ross Roses Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ross Roses and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 490 Ross Roses employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ross Roses has purchased the following applications: Moxitek MoxiBots for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ross Roses is running and its propensity to invest more and deepen its relationship with Moxitek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ross Roses revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ross Roses intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moxitek | Legacy | Moxitek MoxiBots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Ross Roses implemented Moxitek MoxiBots as part of its site tooling. Moxitek designed and hosts Ross Roses' e-commerce and marketing website to support online orders and customer enquiries in Australia, and the Moxitek MoxiBots deployment is credited in the site footer and vendor portfolio.
Moxitek MoxiBots is being used in a Chatbots and Conversational AI capacity, inferred from the site credit and typical usage patterns. The implementation focuses on on-site chat and lead capture functionality, delivering conversational FAQ automation, guided product discovery, and pre-sale enquiry handling while interfacing directly with the website's contact and order flows.
Operational coverage centers on Ross Roses' Australian online commerce channel, with the primary business functions impacted being e-commerce, marketing, and customer service. The chatbot layer is integrated into the Moxitek-hosted web stack, positioning conversational workflows to route enquiries and captured leads into the retailer's existing online ordering and customer enquiry processes.
Governance and operational ownership align with site and marketing teams, embedding conversational engagement into ongoing website content and order support workflows. The narrative is based on Moxitek hosting and the site credit that lists Ross Roses as a Moxitek site, which supports the assertion that Moxitek MoxiBots is provisioned as the on-site conversational interface.
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