Roto-Rooter Group
255 East 5th Street Suite 2500,
Cincinnati, 45202, OH,
United States
Cincinnati, 45202, OH,
United States
1 513-762-6690
Professional Services
Roto-Rooter Group Technographics
Roto-Rooter Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roto-Rooter Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Roto-Rooter Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roto-Rooter Group has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roto-Rooter Group is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roto-Rooter Group revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roto-Rooter Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roto-Rooter Group Tech Stack and Enterprise Applications
Roto-Rooter Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Roto-Rooter Group implemented Intuit Quickbooks Enterprise within an ERP Financial context to manage high volume transactional accounting across its California branch network. The deployment supported full cycle accounts payable and high volume invoicing workflows, processing 70 to 100 invoices daily for ten branches throughout California, and consolidated month end close activities and financial reporting under the corporate finance function.
Intuit Quickbooks Enterprise was used extensively for accounts payable processing, company credit card reconciliation, generation of monthly employee expense reports derived from credit card statements, and petty cash reporting and distribution for all ten branches. Operational coverage centered on AP and accounting teams, with configuration focused on invoicing, reconciliation, expense management, petty cash workflows, and standardized month end reporting delivered directly to the CFO, reflecting core ERP Financial functional workflows.
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ERP Financial | ERP |
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2019 | 2019 |
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Roto-Rooter Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Roto-Rooter Group implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System, an Applicant Tracking System, is embedded on Roto-Rooter Group's public careers site at https://careers-rrsc.icims.com/jobs/intro and serves as the primary candidate-facing intake and job posting channel.
Configuration and use of the platform align with standard Applicant Tracking System capabilities, including job requisition management, career site job posting and application forms, resume parsing and candidate profile creation, candidate tracking and pipeline management, interview scheduling, and offer administration. The implementation centralizes recruiting workflows and requisition lifecycle management inside iCIMS Recruit Applicant Tracking System to support talent acquisition activities.
Operational coverage is focused on recruiting teams and hiring managers within Roto-Rooter Group, with HR functions operating as the governance owner for requisition approvals and candidate routing. Governance is implemented through role-based access and structured hiring workflows inside the iCIMS Recruit Applicant Tracking System, aligning applicant intake on the public careers site with internal requisition controls and structured talent acquisition processes.
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Core HR | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2024 | 2024 |
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Roto-Rooter Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Roto-Rooter Group deployed Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform. The implementation targeted delivery of Field Service Management capabilities to over 3000 representatives in call centers and to technicians operating in branch offices, with project management and leadership centered on the Salesforce Field Service Lightning implementation.
The deployment configured core Field Service Management modules including scheduling and automated dispatch, work order and service appointment orchestration, mobile technician enablement for field job updates, and technician-facing job assignment workflows common to Salesforce Field Service (ex ClickSoftware). Configuration work emphasized role-based profiles, service appointment templates, and field mobility configuration to support both call center scheduling agents and mobile technicians.
Integration work aligned the Salesforce Field Service implementation with the broader Salesforce CRM platform to synchronize call center case workflows with field work orders and service appointments. Operational coverage focused on call center agents and branch office technicians, provisioning mobile access, role-based permissions, and coordinated case to appointment lifecycle handling across service operations.
Program governance included formal project organization, structured requirements gathering, testing management and facilitation, and prioritization and planning for phased delivery of Salesforce Field Service (ex ClickSoftware). The rollout approach emphasized testing cycles and prioritized deliveries to manage adoption across the companys service organization.
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Roto-Rooter Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Roto-Rooter Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2014 | 2014 |
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Roto-Rooter Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Roto-Rooter Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Roto-Rooter Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President of Operations | VP | Operations | |
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Division General Manager | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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General Manager | Manager | Finance | |
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Fleet Manager | Manager | Supply Chain | |
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Director of Safety & Risk Mngt | Director | Risk | |
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Risk Manager | Manager | Risk | |
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Human Resources Director | Director | HR | |
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Payroll Associate | Non Manager | HR | |
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Vice President, Human Resources and Benefits | VP | HR | |
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Benefits Administrator | Non Manager | HR | |
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Director Of Workforce Management | Director | HR | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Roto-Rooter Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Roto-Rooter Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Roto-Rooter Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Roto-Rooter Group Technographics
Roto-Rooter Group is a Professional Services organization based in United States,
with around 4000 employees and annual revenues of $700.0 million.
Roto-Rooter Group operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, iCIMS Recruit Applicant Tracking System and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Roto-Rooter Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, iCIMS and Salesforce.
Roto-Rooter Group recently adopted applications including
iSolved Scheduling in 2024, Cisco Webex Meetings in 2021 and Salesforce Field Service (ex ClickSoftware) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Roto-Rooter Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Roto-Rooter Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Roto-Rooter Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.