Rough Trade ( Beggars Group ) Technographics
Rough Trade ( Beggars Group ) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rough Trade ( Beggars Group ) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Rough Trade ( Beggars Group ) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rough Trade ( Beggars Group ) has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rough Trade ( Beggars Group ) is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rough Trade ( Beggars Group ) revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rough Trade ( Beggars Group ) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rough Trade ( Beggars Group ) Tech Stack and Enterprise Applications
Rough Trade ( Beggars Group ) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Rough Trade, Beggars Group implemented Oracle NetSuite ERP. The deployment targeted ERP Financial capabilities to centralize core accounting and financial control for the UK retailer, and Rough Trade implemented Oracle NetSuite ERP to address ERP Financial business functions such as accounting and financial close.
Configuration prioritized core financial modules, including general ledger design, accounts payable invoice processing, accounts receivable invoicing and credit control, bank reconciliation and financial reporting. Oracle NetSuite ERP was configured with period close workflows, role based approval routing and audit trail features typical of ERP Financial implementations, supporting a compact finance team and recurring month end procedures.
Operational coverage focused on finance, accounting and central operations across the United Kingdom, with a phased rollout of close processes and staff training for a small organizational footprint. Governance work emphasized a centralized chart of accounts, formalized period close procedures and user access controls to align transaction posting, approvals and reporting responsibilities.
|
|
|
|
|
Payment Processing | ERP |
|
2016 | 2016 |
|
Rough Trade ( Beggars Group ) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Rough Trade ( Beggars Group ) deployed Teamtailor ATS on its public careers site. Teamtailor ATS, classified as Recruiting,Applicant Tracking System, is embedded on the careers.roughtrade.com site to publish live job listings and capture candidate applications directly through the company website.
The implementation focuses on core Applicant Tracking System capabilities common to the category, including job posting management, candidate profile capture, configurable pipeline and stage tracking, and automated candidate communication workflows. Configuration centers on the Teamtailor ATS career site integration to surface employer branding, role descriptions, and application forms within Rough Trade’s web experience.
Operational ownership is concentrated within Rough Trade recruiting and HR for this 20 person retail organization, centralizing candidate intake and workflow orchestration on Teamtailor ATS. The deployment scope covers ongoing hires across store-level and head office functions, with the Teamtailor ATS serving as the primary platform for applicant management and recruitment process coordination.
|
Rough Trade ( Beggars Group ) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Rough Trade ( Beggars Group ) deployed Ruby Live Chat on its website. Ruby Live Chat serves as the Chatbots and Conversational AI layer for the Rough Trade ecommerce storefront in the United Kingdom, instrumenting web-based customer interactions for a small retailer operating with roughly 20 employees.
The implementation centers on a vendor-hosted, web-embedded chat widget and an agent console, reflecting typical Chatbots and Conversational AI architectures. Functional capabilities implemented include real-time messaging, canned responses and templated agent replies, session continuity to preserve conversation context across pages, and lightweight administrative controls for managing agents and chat availability.
Operational coverage is focused on the public ecommerce site and online customer service workflows, connecting site visitors to live agents through the Ruby Live Chat console. The deployment model aligns with a cloud SaaS delivery pattern and is sized for a compact support operation rather than broad enterprise-wide integration.
Governance and process adjustments emphasize routing and response workflows managed by the ecommerce and customer support function, with configuration tailored to small-team moderation and operational hours. The rollout targets the web storefront as the primary channel for inbound customer inquiries, embedding Ruby Live Chat into the existing site experience without reference to named upstream integrations.
|
Rough Trade ( Beggars Group ) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Rough Trade ( Beggars Group ) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Rough Trade ( Beggars Group ) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
Rough Trade ( Beggars Group ) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Rough Trade ( Beggars Group ) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Rough Trade ( Beggars Group ) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Rough Trade ( Beggars Group ) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Rough Trade ( Beggars Group )
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| General Manager | Manager | Finance | ||||
| eCommerce Manager | Manager | Finance | ||||
| Assistant Manager | Manager | Operations |
Apps Being Evaluated by Rough Trade ( Beggars Group ) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||