New York, 10036, NY,
United States
Row Nyc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Row Nyc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 Row Nyc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Row Nyc has purchased the following applications: Zest Web for Payment Processing in 2015, Pegasus RezTrip for Reservation and Booking Management in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Row Nyc is running and its propensity to invest more and deepen its relationship with StayNTouch , Travel Tripper , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Row Nyc revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Row Nyc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| StayNTouch | Legacy | Zest Web | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Row Nyc implemented StayNTouch's Zest Web to enable high-volume guest mobile check-ins and checkouts across its New York City property. The deployment included StayNTouch Rover alongside Zest Web to support secure card capture for guest billing, and the rollout delivered hundreds of mobile check-ins while generating incremental revenue through late-checkout upsells.
Zest Web was configured to manage the guest mobile check-in and checkout workflow, capturing payment credentials at point of booking or arrival to feed the hospitality billing cycle. Rover provided remote key encoding and peer-to-peer encryption and tokenization for secure payment processing, and these capabilities were used to capture card data for finance and guest billing workflows.
Operational coverage focused on front-office and finance functions at the Row Nyc site in New York City, centralizing mobile check-in orchestration and secure payment capture. The implementation restructured check-in and billing processes to rely on mobile-first workflows and tokenized payment flows, with StayNTouch's Zest Web and Rover forming the integrated Payment Processing solution for guest billing.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Travel Tripper | Legacy | Pegasus RezTrip | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||