AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Royal Air Force (RAF) Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2014 2014
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle OBIEE Analytics and BI Analytics and BI n/a 2009 2009
Analytics and BI Analytics and BI 2017 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pegasystems Legacy Pega Customer Engagement Customer Engagement CRM n/a 2019 2019
In 2019 the Royal Air Force implemented Pega Customer Engagement to deliver a joint Recruiting IT System for the RAF and the Royal Navy, leveraging Pega Customer Service Digital Customer Engagement Edition and a low-code development approach. The program targets a multi-channel, self-service recruiting model intended to modernize candidate experience across both services and to support recruitment operations built on the Customer Engagement category. The implementation focused on Customer Engagement functional capabilities including multi-channel self-service portals, automated case orchestration, decisioning and workflow automation, and reporting analytics. Pega Customer Service Digital Customer Engagement Edition was configured to instrument candidate journeys and apply intelligent automation, with project stakeholders describing an ambition for an almost 100% automated end-to-end recruitment process to reduce manual intervention. Operational scope covered joint RN and RAF recruiting functions, supporting 180,000 annual expressions of interest, approximately 60,000 applications and an annual hiring target of up to 8,500 service personnel, while replacing manual processes performed by nearly 600 personnel working across 48 UK Armed Forces Careers Offices. The platform was designed so RN and RAF recruiters can carry out future application changes using low-code tools, enabling updates to be implemented in hours or days. SiXworks was appointed as the implementation partner and provided Programme Management Office responsibilities for application delivery, while RAF and RN recruiting teams maintained hands-on involvement in design and rollout. Stated outcomes from the deployment include significantly reduced recruitment cycles, increased process insights via reporting analytics to drive candidate proactivity and recruiting agility, and an expected increase in candidate persistence and diversity within the Royal Air Force.
Customer Support CRM 2019 2019
IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Software Asset Management (SAM), IT Asset Management (ITAM) IT Asset Management 2011 2011
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2020
Risk Management TRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Royal Air Force (RAF)
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Royal Air Force (RAF) Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Royal Air Force (RAF) Technographics

Royal Air Force (RAF) is a Aerospace and Defense organization based in United Kingdom, with around 32000 employees and annual revenues of $41.00 billion.

Royal Air Force (RAF) operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle OBIEE and Pega Customer Engagement, covering areas like ERP Financial, Analytics and BI and Customer Engagement.

Royal Air Force (RAF) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Pegasystems.

Royal Air Force (RAF) recently adopted applications including Cloudflare CDN in 2021, Pega Customer Engagement in 2019 and Pega Customer Service in 2019, highlighting its ongoing modernization strategy.

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Our research team continuously updates Royal Air Force (RAF)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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