Wycombe, HP14 4UE,
United Kingdom
Royal Air Force (RAF) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Air Force (RAF) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 Royal Air Force (RAF) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Air Force (RAF) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle OBIEE for Analytics and BI in 2009, Pega Customer Engagement for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Air Force (RAF) is running and its propensity to invest more and deepen its relationship with Oracle , OpenText , Pegasystems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Air Force (RAF) revenues, which have grown to $41.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Air Force (RAF) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2009 | 2009 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Customer Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019 the Royal Air Force implemented Pega Customer Engagement to deliver a joint Recruiting IT System for the RAF and the Royal Navy, leveraging Pega Customer Service Digital Customer Engagement Edition and a low-code development approach. The program targets a multi-channel, self-service recruiting model intended to modernize candidate experience across both services and to support recruitment operations built on the Customer Engagement category.
The implementation focused on Customer Engagement functional capabilities including multi-channel self-service portals, automated case orchestration, decisioning and workflow automation, and reporting analytics. Pega Customer Service Digital Customer Engagement Edition was configured to instrument candidate journeys and apply intelligent automation, with project stakeholders describing an ambition for an almost 100% automated end-to-end recruitment process to reduce manual intervention.
Operational scope covered joint RN and RAF recruiting functions, supporting 180,000 annual expressions of interest, approximately 60,000 applications and an annual hiring target of up to 8,500 service personnel, while replacing manual processes performed by nearly 600 personnel working across 48 UK Armed Forces Careers Offices. The platform was designed so RN and RAF recruiters can carry out future application changes using low-code tools, enabling updates to be implemented in hours or days.
SiXworks was appointed as the implementation partner and provided Programme Management Office responsibilities for application delivery, while RAF and RN recruiting teams maintained hands-on involvement in design and rollout. Stated outcomes from the deployment include significantly reduced recruitment cycles, increased process insights via reporting analytics to drive candidate proactivity and recruiting agility, and an expected increase in candidate persistence and diversity within the Royal Air Force.
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
|
2011 | 2011 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2020 |
|
|
|
|
|
Risk Management | TRM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||