Royal Air Force (RAF)
Naphill, High Wycombe,
Wycombe, HP14 4UE,
United Kingdom
Wycombe, HP14 4UE,
United Kingdom
44 14 9446-1461
Aerospace and Defense
Royal Air Force (RAF) Technographics
Royal Air Force (RAF) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Air Force (RAF) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 Royal Air Force (RAF) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Air Force (RAF) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle OBIEE for Analytics and BI in 2009, Pega Customer Engagement for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Air Force (RAF) is running and its propensity to invest more and deepen its relationship with Oracle , OpenText , Pegasystems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Air Force (RAF) revenues, which have grown to $41.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Air Force (RAF) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Air Force (RAF) Tech Stack and Enterprise Applications
Royal Air Force (RAF) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Royal Air Force (RAF) implemented Oracle E-Business Suite as an ERP Financial application for the Royal Air Force Training Group Defence Agency. The deployment centralized financial operations for TGDA onto a single central server at Innsworth and provided web based intranet access across its colleges and business units, supporting a mixed military and non military employee base.
The implementation delivered core Financials capabilities including General Ledger, Oracle Express Objects, Oracle Database and Oracle Internet Application Server, and made use of Oracle Financials and Financial Analyzer for OLAP reporting and model building. Configuration emphasized corporate grade ledger structures, consolidated spend and forecast tracking, and web enabled reporting so managers could build analytics and graphics directly from the central database.
Operational processes were reengineered to produce a quarterly Forecast of Outturn and to compile cross Agency accounts for Government submission, aligning financial reporting with the UK Defence CAPITAL framework. Authorized users accessed consolidated corporate information via the intranet and standard web browsers, enabling executives and managers to assess up to the minute performance and analyze financial and operational statistics.
The rollout replaced nine distributed servers with a single web based server, enabling centralised upgrades and reducing replicated maintenance across sites. Oracle Consulting Services supported configuration and deployment activities as described, and the consolidated architecture reduced system maintenance and upgrade effort while enabling faster compilation of Agency accounts.
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Royal Air Force (RAF) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2009 | 2009 |
In 2009 Royal Air Force implemented Oracle OBIEE to establish a centralized Analytics and BI capability for operational and support reporting. The implementation positioned Oracle OBIEE as an enterprise BI platform with a semantic modeling layer and reusable subject areas to enforce consistent metrics across the service.
Operationally the deployment leveraged OBIEE Answers and Discoverer Plus to extract data, support ad hoc analysis, schedule operational reports and surface interactive dashboards for analysts. Implementation work focused on semantic modeling, report cataloging and role based access controls, combined with report lifecycle governance and analyst training to institutionalize OBIEE Answers while retaining Discoverer Plus for specific extraction workflows.
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Royal Air Force (RAF) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Customer Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019 the Royal Air Force implemented Pega Customer Engagement to deliver a joint Recruiting IT System for the RAF and the Royal Navy, leveraging Pega Customer Service Digital Customer Engagement Edition and a low-code development approach. The program targets a multi-channel, self-service recruiting model intended to modernize candidate experience across both services and to support recruitment operations built on the Customer Engagement category.
The implementation focused on Customer Engagement functional capabilities including multi-channel self-service portals, automated case orchestration, decisioning and workflow automation, and reporting analytics. Pega Customer Service Digital Customer Engagement Edition was configured to instrument candidate journeys and apply intelligent automation, with project stakeholders describing an ambition for an almost 100% automated end-to-end recruitment process to reduce manual intervention.
Operational scope covered joint RN and RAF recruiting functions, supporting 180,000 annual expressions of interest, approximately 60,000 applications and an annual hiring target of up to 8,500 service personnel, while replacing manual processes performed by nearly 600 personnel working across 48 UK Armed Forces Careers Offices. The platform was designed so RN and RAF recruiters can carry out future application changes using low-code tools, enabling updates to be implemented in hours or days.
SiXworks was appointed as the implementation partner and provided Programme Management Office responsibilities for application delivery, while RAF and RN recruiting teams maintained hands-on involvement in design and rollout. Stated outcomes from the deployment include significantly reduced recruitment cycles, increased process insights via reporting analytics to drive candidate proactivity and recruiting agility, and an expected increase in candidate persistence and diversity within the Royal Air Force.
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Customer Support | CRM |
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2019 | 2019 |
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Royal Air Force (RAF) IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2011 | 2011 |
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Royal Air Force (RAF) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2020 |
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Risk Management | TRM |
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2018 | 2018 |
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Royal Air Force (RAF) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Royal Air Force (RAF)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Royal Air Force (RAF) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Air Force (RAF) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Air Force (RAF) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Air Force (RAF) Technographics
Royal Air Force (RAF) is a Aerospace and Defense organization based in United Kingdom,
with around 32000 employees and annual revenues of $41.00 billion.
Royal Air Force (RAF) operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle OBIEE and Pega Customer Engagement,
covering areas like ERP Financial, Analytics and BI and Customer Engagement.
Royal Air Force (RAF) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Pegasystems.
Royal Air Force (RAF) recently adopted applications including
Cloudflare CDN in 2021, Pega Customer Engagement in 2019 and Pega Customer Service in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Air Force (RAF)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Air Force (RAF)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Air Force (RAF) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.