Royal Bank of Scotland (RBS)
36 St Andrew Square,
Edinburgh, EH2 2AD,
United Kingdom
Edinburgh, EH2 2AD,
United Kingdom
44 34 5724-2424
Banking and Financial Services
Royal Bank of Scotland (RBS) Technographics
Royal Bank of Scotland (RBS) Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Bank of Scotland (RBS) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 79099 Royal Bank of Scotland (RBS) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Bank of Scotland (RBS) has purchased the following applications: Civica Agylia LMS for Learning and Development in 2017, Temenos T24 for Core Banking in 2010, SAS AI Platform for Cognitive Computing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Bank of Scotland (RBS) is running and its propensity to invest more and deepen its relationship with Civica , Workday , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Bank of Scotland (RBS) revenues, which have grown to $16.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Bank of Scotland (RBS) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Bank of Scotland (RBS) Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Agylia LMS | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017 Royal Bank of Scotland (RBS) implemented Civica Agylia LMS to support customer-facing Learning and Development for its small business customers, focusing on employment law and HR, health and safety, and environmental management topics. The deployment used the Civica Agylia LMS platform to host and deliver learning resources through a dedicated mobile learning App, with explicit online and offline access requirements to enable learning at any time and in any place.
Civica Agylia LMS was configured to provide structured eLearning courses and supplemental reference materials, leveraging the Agylia eLearning authoring module to create interactive, informative courses. The implementation emphasized a smooth, attractive user interface as a functional requirement to align with RBS brand standards while delivering standard Learning and Development capabilities such as course delivery, learner access control, and mobile content synchronization.
Operational ownership for course content and quality was retained by RBS learning services, which created the courseware from internal training source content. The roll out targeted small business customer engagement through the Agylia mobile learning App, and the solution architecture centered on a hosted content platform plus a mobile client that supports offline consumption and in-field reference use.
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Royal Bank of Scotland implemented SAS AI Platform to introduce Cognitive Computing capabilities across the organization, initiating an enterprise program to centralize advanced analytics across the bank's data estate. The deployment anchored analytics governance and a common platform approach intended to enable data-driven decisions that transform organizational processes and support improved employee engagement and customer service.
The implementation integrated multiple SAS products as functional modules, including SAS Visual Analytics for interactive reporting and self-service discovery, SAS Enterprise Miner for predictive model development and scoring, SAS Text Miner and SAS Contextual Analysis for unstructured data and natural language processing, and broader SAS AI solutions for model orchestration and operationalization. These components collectively provided visualization, predictive analytics, text analytics, and AI model lifecycle capabilities consistent with Cognitive Computing deployments.
Architecturally the SAS AI Platform was positioned as a centralized analytics layer spanning the whole of the bank's data estate, enabling cross-functional access to models and insights. Operational scope extended across the RBS Group, aligning analytics outputs to business functions such as customer service and employee engagement, and supporting data-driven decision workflows across business units.
Governance and process work focused on unifying analytics ownership under a single vendor to simplify delivery across data domains, while institution-wide rollout emphasized standardized model development, review and deployment processes. The program explicitly aimed to drive transformational change across RBS Group, improve employee engagement and deliver excellent customer service as part of the bank's ambition of earning customers' trust.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Royal Bank of Scotland (RBS)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Royal Bank of Scotland (RBS) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Bank of Scotland (RBS) Technographics
Royal Bank of Scotland (RBS) is a Banking and Financial Services organization based in United Kingdom,
with around 79099 employees and annual revenues of $16.16 billion.
Royal Bank of Scotland (RBS) operates a diverse technology stack with applications such as
Civica Agylia LMS, Temenos T24 and SAS AI Platform,
covering areas like Learning and Development, Core Banking and Cognitive Computing.
Royal Bank of Scotland (RBS) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Civica, Temenos and SAS Institute.
Royal Bank of Scotland (RBS) recently adopted applications including
Salesforce Sales Cloud in 2021, Microsoft Azure Cloud Services in 2021 and Google Workspace (Formerly Google G-Suite) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Bank of Scotland (RBS)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Bank of Scotland (RBS)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Bank of Scotland (RBS) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.