Royal Canadian Mint Technographics
Royal Canadian Mint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Canadian Mint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1280 Royal Canadian Mint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Canadian Mint has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2011, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Canadian Mint is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Canadian Mint revenues, which have grown to $1.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Canadian Mint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Canadian Mint Tech Stack and Enterprise Applications
Royal Canadian Mint ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Royal Canadian Mint implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to centralize manufacturing and financial management across the organization. The initiative was led by a D365 Enterprise Applications leader who coordinated a 36 person cross functional team to orchestrate the rollout and integration of 82 enterprise applications and align the program with corporate modernization objectives.
Configuration work focused on core finance and manufacturing capabilities in Microsoft Dynamics 365 for Finance and Operations, including general ledger and financial management, cost accounting, procurement, inventory control, production scheduling, and operational reporting. The implementation emphasized financial transparency and manufacturing process standardization, and configured collaboration points with the company CRM to support enterprise sales and service workflows.
Architecture and integrations were delivered on a cloud first Azure platform, with a concerted effort to modernize a 20 year old middleware system to the cloud in under 12 months. The Dynamics 365 for Finance and Operations deployment was part of a broader 60 percent cloud transition of core systems, and the program coordinated integrations across 82 enterprise applications while managing 42 vendor partnerships to meet SLA and KPI requirements.
Governance and enterprise architecture were restructured alongside the rollout, with a Five year Enterprise Architecture strategy synchronized to One Mint transformation priorities and close partnership with Enterprise Analytics, Cybersecurity, the CFO office, and the PMO. Vendor governance, SLA enforcement, and business led configuration controls were established to support finance, manufacturing, and operational teams.
As a result of the Microsoft Dynamics 365 for Finance and Operations implementation Royal Canadian Mint reported enhanced manufacturing controls, improved financial transparency, and better team collaboration enabled by D365 Enterprise Applications and Azure cloud orchestration. The program emphasized application rationalization and a business led technology strategy without referencing specific prior platforms.
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Royal Canadian Mint HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2011 | 2011 |
In 2011, Royal Canadian Mint implemented UKG Workforce Central (ex Kronos Workforce Central) to manage time and attendance under its Workforce Management program. The deployment centralized employee timesheet submission and automated the recording of worked hours into UKG Workforce Central, creating a single source for time collection and payroll-adjacent hour reporting.
Configuration emphasized core timekeeping and timesheet management modules, with rule sets to capture hours and shifts and workflows to ensure that employees completed their time sheets. The implementation incorporated exception handling and a structured HR notification process to advise HR of any discrepancies discovered during time validation. These elements align with standard Workforce Management capabilities, including time collection, exception management, and HR-facing reporting for reconciliation.
Operational coverage focused on HR time administration and payroll support functions across the organization, enabling operational staff to record hours into the UKG Workforce Central application and route discrepancies to HR for resolution. Governance centered on processes for timesheet completion, exception escalation, and HR follow up, reinforcing controls around employee time reporting and discrepancy management.
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Royal Canadian Mint Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Royal Canadian Mint implemented Microsoft Power BI as a core Analytics and BI capability to deliver reports, tools, KPIs, and dashboards. The rollout targeted New Product Introduction and other cross-functional stakeholders, translating stakeholder requirements into iterative report and dashboard designs.
The implementation used Microsoft Power BI for interactive dashboards, data modeling, and report distribution, while sourcing data and transformations from Excel using PowerQuery and PowerPivot, supplemented by VBA macros for automation. SharePoint functioned as the collaboration layer and content repository for versioned reports and PowerPoint-ready artifacts produced for stakeholder reviews.
Governance emphasized structured needs assessment, KPI definition, and iterative dashboard refinement to align Analytics and BI outputs with NPI workflows and stakeholder expectations. Royal Canadian Mint used Microsoft Power BI to operationalize analyst-built reporting tools across business functions, enabling governed report libraries and self-service report consumption guided by defined KPI frameworks.
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Royal Canadian Mint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Royal Canadian Mint eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Royal Canadian Mint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Royal Canadian Mint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Royal Canadian Mint
Apps Being Evaluated by Royal Canadian Mint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-17 | Royal Canadian Mint | Evaluated | Adyen | Adyen | Payment Processing | ERP |