Baltimore, 21211, MD,
United States
Royal Farms Technographics
Royal Farms Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Farms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Royal Farms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Farms has purchased the following applications: Oracle Cloud HCM for Core HR in 2015, Par Tech Retail for Retail Management in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Farms is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Snag or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Farms revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Farms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Farms Tech Stack and Enterprise Applications
Royal Farms HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Royal Farms implemented Oracle Cloud HCM to centralize Core HR functions across its 4,000 employee U.S. retail workforce. Oracle Cloud HCM was provisioned as the primary system of record for employee master data, organizational hierarchies, and workforce administration.
Configuration emphasized Core HR capabilities typical for retail employers, including HRIS employee profiles, position and job structures, benefits administration, absence and time-off workflows, and basic talent and performance processes. The Oracle Cloud HCM deployment leveraged configurable business rules, role-based security, and manager and employee self-service to streamline transactional HR operations.
Operational scope included corporate HR and store operations, with the Oracle Cloud HCM architecture delivered as a cloud-hosted SaaS application to consolidate HR transactional processing and standardize workflows. Governance centered on centralized HR data stewardship, role-based access controls, and phased adoption of self-service workflows, with HR operations retaining responsibility for ongoing configuration and policy enforcement.
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll Tax Compliance | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Onboarding | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2021 | 2021 |
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Royal Farms ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Par Tech | Legacy | Par Tech Retail | Retail Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Royal Farms implemented Par Tech Retail. The deployment uses Par Tech Retail in the Retail Management category across Royal Farms' U.S. convenience and fuel store estate, reflecting Royal Farms' inclusion on PAR Retail's customer roster.
Configuration emphasizes retail operations and customer engagement modules, with deployment of PAR Retail's loyalty, digital engagement, and payments capabilities inferred from PAR Retail's product suite and customer listings. Par Tech Retail was configured to support in-store merchandising and point of sale workflows, loyalty program management, digital offers and couponing, and payment acceptance and reconciliation, aligning application-level functionality with standard Retail Management operational needs.
Operational scope spans corporate retail operations, marketing, and store teams across Royal Farms' U.S. sites, centralizing loyalty administration and digital campaign orchestration while maintaining store-level transaction processing. Governance and process control are oriented toward centralized configuration of promotions and payments with execution responsibilities at store level, and the public source does not disclose specific system-to-system integrations or implementation partner details.
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Royal Farms Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Royal Farms implemented Microsoft 365 for Collaboration across its corporate environment and public web properties, with on-site references indicating Microsoft 365 usage on the company website. The deployment was positioned to standardize corporate productivity and communications to support business functions including store operations, corporate IT, HR, and merchandising.
The Microsoft 365 implementation focused on core Collaboration capabilities such as Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file synchronization, and Microsoft Teams for messaging and meetings. The architecture reflects a cloud-hosted, tenant-based deployment with centralized provisioning, role based access controls, and managed user lifecycles appropriate for an organization of approximately 4000 employees. The configuration supports common Collaboration workflows including document co-authoring, centralized intranet publishing, and unified communications.
Operational coverage spans corporate headquarters and retail operations, aligning Collaboration services with IT, HR, store operations, and merchandising functions. Governance is expressed through centralized policy controls, identity integrated provisioning and group based access, and lifecycle processes for onboarding and offboarding. Microsoft 365 serves as the primary Collaboration platform to provide enterprise email, file management, and team communication across Royal Farms.
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Royal Farms eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Royal Farms SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2022 | 2022 |
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Royal Farms CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Royal Farms IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Single Sign-On (SSO) | IaaS |
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2020 | 2021 |
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Royal Farms CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Royal Farms
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| HRIS Manager | Manager | HR | ||||
| Payroll Manager | Manager | Finance | ||||
| Benefits Manager/HR Manager | Manager | HR | ||||
| VP HR | VP | HR |
Apps Being Evaluated by Royal Farms Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||