Royal Flying Doctor Service
Level 2, 10 - 12 Brisbane Avenue,
Barton, 2600, ACT,
Australia
Barton, 2600, ACT,
Australia
61 02 6269-5500
Non Profit
Royal Flying Doctor Service Technographics
Royal Flying Doctor Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Flying Doctor Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1843 Royal Flying Doctor Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Flying Doctor Service has purchased the following applications: TechnologyOne ERP for ERP Financial in 2015, JobAdder ATS for Applicant Tracking System in 2019, TechnologyOne OneHealth ERP for Healthcare ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Flying Doctor Service is running and its propensity to invest more and deepen its relationship with TechnologyOne , JobAdder , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Flying Doctor Service revenues, which have grown to $111.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Flying Doctor Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Flying Doctor Service Tech Stack and Enterprise Applications
Royal Flying Doctor Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Royal Flying Doctor Service implemented TechnologyOne ERP as its core ERP Financial application for the South Eastern Section covering New South Wales, Victoria, Tasmania, and South Australia. The deployment focused on centralizing finance operations across cost centres and projects, with the TechnologyOne ERP instrumenting general ledger, accounts payable, bank reconciliations, fixed assets, and month end reporting workflows. The implementation supported day to day transactional processing alongside statutory reporting functions returned to finance staff across regional sites.
Configuration work emphasized a new chart of accounts structured by location, cost centre, project, and natural account code, and TechnologyOne ERP was configured to capture payroll accruals, revenue and expense accruals, and automated monthly depreciation and amortisation postings. The finance team used the application to prepare BAS and PAYG submissions, FBT returns, and ABS survey schedules, while the system administrator role within the organization maintained user orientation and ongoing configuration adjustments. Staff education on the new chart of accounts and ongoing system enhancements were documented as part of the rollout.
Operational integrations and adjacent systems were addressed through participation in enhancements to the inventory management system and the corporate card system, and through process work to support high volume accounts payable processing and supplier payment runs. TechnologyOne ERP supported receipting, debtor invoicing, and application of collections, while finance coordinated with major suppliers for account settlement and with external auditors to supply year end audit schedules and requirements. The system was used to maintain the fixed asset register, process disposals, and support month end balance sheet reconciliations and transaction review.
Governance and workflow changes included authorisation and review controls for accounts payable transactions, backup procedures for daily receipting and bank reconciliations, and a formalised approach to monthly balance sheet reconciliations led by the Finance Manager. The TechnologyOne ERP System Administrator function provided user support and oriented department staff to Financials modules, helping to institutionalize new accounting and reporting processes. The finance team received internal recognition for managing a high volume of supplier invoices to meet supplier terms and conditions during the TechnologyOne ERP adoption.
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2020 |
|
Royal Flying Doctor Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Royal Flying Doctor Service implemented JobAdder ATS as its Applicant Tracking System to centralize candidate intake, job posting, and application workflows for recruitment and HR functions. JobAdder ATS is deployed as the primary applicant tracking application and is integrated onto the Royal Flying Doctor Service website to capture external applications and direct candidate flows into the ATS.
The implementation leverages core Applicant Tracking System capabilities including job requisition management, candidate profiles and resume parsing, workflow automation for screening and interview stages, communication templates, and structured offer management. Configurations emphasize staged hiring pipelines and role based access for hiring managers and recruiters, aligning operational workstreams with typical recruitment lifecycle processes.
Operational coverage targets the organization level recruitment function, with the JobAdder ATS instance feeding a centralized candidate database used by HR and recruiting teams. Governance changes focus on standardized intake procedures, defined approval and handoff steps in the hiring workflow, and web embed controls for application capture, ensuring JobAdder ATS is the authoritative system for candidate recordkeeping and applicant interactions.
|
|
|
|
|
Core HR | HCM |
|
2018 | 2019 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2019 |
|
|
|
|
|
Recruiting | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2021 | 2021 |
|
Royal Flying Doctor Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneHealth ERP | Healthcare ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Royal Flying Doctor Service implemented TechnologyOne OneHealth ERP to move Financials and Business Intelligence into a managed SaaS environment. TechnologyOne OneHealth ERP was deployed as the Healthcare ERP platform to provide centralized, cloud-hosted finance services and secure off site access for finance staff across Queensland.
The implementation focused on core Financials and Business Intelligence capabilities, configuring general ledger, accounts payable and reporting workflows to operate through TechnologyOne OneHealth ERP and its BI module. The SaaS architecture leveraged role based access and mobile enablement to support off site data access and to centralize monthly reporting into the platform's analytics layer.
Rollout covered RFDS Queensland finance teams and regional finance operations, accompanied by process changes that shifted routine reporting to the system and redirected analyst effort toward interpretation and planning. The project halved monthly reporting timeframes and improved mobile and off site access for finance staff, freeing capacity for analysis and strategic work.
|
Royal Flying Doctor Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Royal Flying Doctor Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2019 | 2019 |
|
Royal Flying Doctor Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Royal Flying Doctor Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Royal Flying Doctor Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Royal Flying Doctor Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Royal Flying Doctor Service CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Royal Flying Doctor Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Royal Flying Doctor Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Flying Doctor Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Flying Doctor Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Flying Doctor Service Technographics
Royal Flying Doctor Service is a Non Profit organization based in Australia,
with around 1843 employees and annual revenues of $111.0 million.
Royal Flying Doctor Service operates a diverse technology stack with applications such as
TechnologyOne ERP, JobAdder ATS and TechnologyOne OneHealth ERP,
covering areas like ERP Financial, Applicant Tracking System and Healthcare ERP.
Royal Flying Doctor Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne and JobAdder.
Royal Flying Doctor Service recently adopted applications including
Campaign Monitor Email Marketing in 2024, TechnologyOne HR and Payroll - Recruitment in 2023 and Xref Recruiting in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Flying Doctor Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Flying Doctor Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Flying Doctor Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.