Royal Rehab
235 Morrison Rd,
Ryde, 2112, NSW,
Australia
Ryde, 2112, NSW,
Australia
61 2 9808 9222
Healthcare
Royal Rehab Technographics
Royal Rehab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Rehab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Royal Rehab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Rehab has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Workforce EmpLive Rostering for Workforce Scheduling in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Rehab is running and its propensity to invest more and deepen its relationship with Microsoft , WorkForce Software , accessiBe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Rehab revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Rehab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Rehab Tech Stack and Enterprise Applications
Royal Rehab ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | FUJIFILM MicroChannel | 2018 | 2018 |
In 2018, Royal Rehab implemented Microsoft Dynamics 365 for Finance and Operations to modernize its core financial platform as an ERP Financial solution. The project addressed an outdated 10 year system and a stated requirement for integrated donations and member management, and it also included Microsoft Dynamics 365 for Sales, Power BI, and the MicroChannel Donations Portal as part of the overall solution.
The implementation focused on establishing centralized financial management and sales automation capabilities within Microsoft Dynamics 365 for Finance and Operations, covering core financial processes and order to cash workflows while integrating donation and membership transaction handling through the MicroChannel Donations Portal. Power BI was provisioned for consolidated reporting and analytics across finance, fundraising, and sales data, and Microsoft Dynamics 365 for Sales provided CRM-driven opportunity and pipeline management aligned with fundraising and member outreach functions.
Deployment and delivery were executed with FUJIFILM MicroChannel as the systems integrator, with configuration and integration work connecting Dynamics 365 for Finance and Operations, Dynamics 365 for Sales, Power BI, and the donations portal. Operational scope emphasized finance, fundraising, sales, and member services for the NSW based rehabilitation and disability support operations, moving transactional and reporting workflows into the unified ERP Financial environment.
Governance changes included standardizing financial and sales workflows within Dynamics 365 for Finance and Operations and instrumenting reporting and dashboards in Power BI to support operational oversight. Royal Rehab eliminated the risks associated with their previous outdated system and gained new efficiencies across financial and sales processes as a stated outcome of the implementation.
|
Royal Rehab HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | Workforce EmpLive Rostering | Workforce Scheduling | HCM | n/a | 2017 | 2017 |
In 2017 Royal Rehab deployed Workforce EmpLive Rostering to manage staff scheduling across its residential and community support services. The deployment used Workforce EmpLive Rostering as its Workforce Scheduling application to coordinate 24/7 rosters across a cluster of accommodation outlets and drop in support services supporting up to 15 to 20 clients per cluster.
Configuration work focused on core workforce scheduling capabilities including shift pattern templates, skills and qualification based assignments, on call and night shift coverage, leave and absence management, and rostering rules aligned to person centred planning requirements. Workforce EmpLive Rostering was configured to reflect operational constraints and compliance considerations referenced in NSW Disability Service Standards and the National Disability Insurance Scheme framework.
The implementation operated alongside existing client management systems and standard office productivity tools, with explicit use of CMS client management applications and Microsoft Office reported as part of daily operations. Operational scope covered multiple residential sites and drop in support locations, with rostering workflows used by accommodation managers, front line support staff, and site supervisors to coordinate demand across locations.
Governance and process changes emphasized formal and informal supervision, performance management, and staff training scheduling tied to rostering outputs. The system supported budgeting and monitoring activities within residential settings by providing consistent staff cost and coverage data to financial and managerial workflows, and it underpinned shift level coordination, team building, and incident reporting practices described by managers.
|
Royal Rehab Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Royal Rehab implemented Microsoft 365 as its primary Collaboration platform. The deployment is cloud-hosted Microsoft 365 services intended to unify communication and document workflows across clinical and administrative teams. The site source indicates Royal Rehab is using Microsoft 365 on their website, confirming public-facing integration of the platform. This positions Microsoft 365 as the core Collaboration application for the organization.
Microsoft 365 implementation leverages standard Collaboration functional modules, including Exchange Online for email, SharePoint Online and OneDrive for document storage and sharing, Microsoft Teams for synchronous communication, and Office desktop and web applications to support clinical documentation and administrative workstreams. Operational coverage focuses on collaboration and knowledge management across healthcare staff and administrative functions, with configuration of identity and access controls, compliance features, and role-based access controls typical for Collaboration deployments. The observable implementation establishes a foundation for centralized communication, document lifecycle management, and cross-functional collaboration within Royal Rehab.
|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
Royal Rehab Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2023 | 2023 |
|
Royal Rehab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
Royal Rehab ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Royal Rehab PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Royal Rehab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
Royal Rehab CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Royal Rehab
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Financial Accountant | Manager | Finance | |
|
|
|
Executive Manager IT | Manager | Finance | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Payroll Systems and Compliance Manager | Manager | IT | |
|
Apps Being Evaluated by Royal Rehab Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Rehab IT executives and key decision makers. This section highlights Royal Rehab's latest recorded technology evaluations, including PracSuite for Medical Practice Management on 2024-06-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Rehab digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-03 | Royal Rehab | Evaluated | Smartsoft | PracSuite | Medical Practice Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Royal Rehab Technographics
Royal Rehab is a Healthcare organization based in Australia,
with around 600 employees and annual revenues of $100.0 million.
Royal Rehab operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Workforce EmpLive Rostering and Microsoft 365,
covering areas like ERP Financial, Workforce Scheduling and Collaboration.
Royal Rehab has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and WorkForce Software.
Royal Rehab recently adopted applications including
Cloudflare CDN in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2024 and Microsoft 365 in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Rehab’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Rehab’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Rehab technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.