Rolling Meadows, 60008, IL,
United States
RTC Inc. Technographics
RTC Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RTC Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 RTC Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RTC Inc. has purchased the following applications: SAP Concur Expense for Expense Management in 2003, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Salesforce Marketing Cloud for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RTC Inc. is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RTC Inc. revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RTC Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RTC Inc. Tech Stack and Enterprise Applications
RTC Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2003 | 2003 |
In 2003, RTC Inc. implemented SAP Concur Expense as its Expense Management platform across its United States distribution operations. The deployment established SAP Concur Expense to centralize expense reporting, policy enforcement, and travel related expense processing for the 1200 employee organization, aligning finance and travel workflows under a single Expense Management system.
The SAP Concur Expense implementation was configured to support core expense reporting, multi level approval routing, policy validation and exceptions handling, receipt capture and image attachment, and automated reconciliation workflows common to Expense Management deployments. Configuration emphasized role based approval matrices and parameterized policy rules to ensure consistent processing across business units.
The implementation included integrations to downstream corporate finance systems and to travel supplier interfaces to streamline data flows between expense capture and accounting, without naming specific third party systems. Operational coverage focused on finance and travel expense functions across RTC Inc. United States distribution sites, standardizing submission and approval workflows across departments.
Project governance was led by a single project owner who managed the program from inception to system rollout, developed and documented operating procedures, and led end user training with continued support after go live. Change control and process documentation were institutionalized to support ongoing administration and to maintain expense policy alignment within the Expense Management framework.
|
RTC Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, RTC Inc. deployed Cisco Webex Meetings. RTC Inc. uses Cisco Webex Meetings on their website and as its primary Audio Video and Web Conferencing application to support virtual meetings and customer-facing scheduling. The deployment emphasizes browser-based and native client access to accommodate external participants via the corporate website and internal employees across corporate and distribution functions. Cisco Webex Meetings is used to provide video conferencing, screen sharing, meeting recording, and meeting management capabilities.
Implementation centered on standardizing meeting workflows and governance across sales, customer support, and operational teams, with configuration of host controls, participant permissions, and meeting templates to align with enterprise scheduling processes. The Cisco Webex Meetings application supports role-based meeting controls and meeting lifecycle management, enabling consistent moderation and archival of sessions accessed from the RTC Inc. website. This approach unifies customer-facing web access with internal collaboration, preserving consistent conferencing policies across departments.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
RTC Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, RTC Inc. deployed Salesforce Marketing Cloud as its Marketing Automation solution on its website. RTC Inc. Salesforce Marketing Cloud Marketing Automation supports marketing and digital engagement functions on rtc.com. The deployment centralized digital campaign execution for the marketing organization, enabling web-triggered messaging and channel orchestration.
Configuration emphasized core Marketing Automation capabilities including email marketing, automated customer journeys, behavioral segmentation, template-based content management, and scheduled campaign workflows. The implementation used audience build rules and campaign automation to align web activity with marketing programs.
Operationally the Salesforce Marketing Cloud instance is integrated with rtc.com for site event capture and campaign triggering, and the marketing operations team governs content approval and campaign rollout processes. The architecture leverages a cloud-hosted SaaS model to manage subscriber data, campaign delivery, and personalization for the website.
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
RTC Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
RTC Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
RTC Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
RTC Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at RTC Inc.
Apps Being Evaluated by RTC Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||